Bourn Surgery

Phlebotomist/Health Care Assistant

The closing date is 13 July 2025

Job summary

Bourn surgery are looking for a confident and experienced HCA/phlebotomist to support and work alongside our wonderful nursing team. We are a rural, dispensing practice of just over 6,800 patients in the beautiful village of Bourn.

17.5 hours per week over two days preferably Monday and Thursday. 8.15am to 6pm with a one hour unpaid lunch break.

Main duties of the job

a. Undertake patient health checks

b. Support the Practice Nurse with health promotion programmes

c. Carry out baseline observations such as pulse oximitery, blood pressure, temperature and pulse rate, recording findings accurately

d. Facilitate routine BP monitoring, advising patients accordingly

e. Undertake wound care, dressings and other clinical tasks as required

f. Support the Practice Nurse with the management of chronic disease clinics

g. Carry out BMI checks as directed

h. Act as a chaperone as required

i. Undertake venepuncture

j. Administer flu, Pneumococcal and Shingles vaccinations.Also B12 injections.

k. When trained, carry out ear irrigation under the supervision of the Practice Nurse

l. Carry out ECGs as requested

m. Ensure specimens are checked and ready for onward transportation

n. Provide support during minor operations as required

o. Ensure all clinical rooms are adequately stocked and prepared for each session

p. Ensure fridges temperatures are checked routinely in accordance with guidance. Also cleaned as per IFC policy.

q. Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisations IPC policy

r. Deliver opportunistic health promotion where appropriate

s. Ordering of supplies, pathology, LARC and paper products when required.

About us

We are a rural, dispensing practice of just over 6,800 patients in the beautiful village of Bourn. We are also a teaching practice with other allied clinicians including, clinical pharmacist, paramedic and first contact practitioner (physio). Our nursing team consists of a lead nurse as well as two part time practice nurses and HCA to support the team.

Details

Date posted

13 June 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A0855-25-0001

Job locations

25 Alms Hill

Bourn

Cambridge

CB23 2SH


Job description

Job responsibilities

To support the practice nursing and administrative teams in the delivery of clinical and administrative services, working as part of the practice multi-disciplinary team, delivering care within their scope of practice to the entitled patient population.

The Healthcare Assistant will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education while also supporting the administrative team on an as-required basis.

Job description

Job responsibilities

To support the practice nursing and administrative teams in the delivery of clinical and administrative services, working as part of the practice multi-disciplinary team, delivering care within their scope of practice to the entitled patient population.

The Healthcare Assistant will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education while also supporting the administrative team on an as-required basis.

Person Specification

Experience

Essential

  • Experience of working with the general public
  • Experience of working in a healthcare setting

Desirable

  • Experience of working in a primary care environment

Qualifications

Essential

  • Relevant qualification in venepuncture
  • Good standard of general education

Skills

Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Effective time management (Planning & Organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Ability to follow clinical policy and procedure

Desirable

  • Competent in the use of Office and Outlook
  • Systmone user skills

Personal Qualities

Essential

  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • Problem solver with the ability to process information accurately and effectively, interpreting data as required
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure / in stressful situations
  • Effectively able to communicate and understand the needs of the patient
  • Commitment to ongoing professional development
  • Effectively utilises resources
  • Punctual and committed to supporting the team effort
Person Specification

Experience

Essential

  • Experience of working with the general public
  • Experience of working in a healthcare setting

Desirable

  • Experience of working in a primary care environment

Qualifications

Essential

  • Relevant qualification in venepuncture
  • Good standard of general education

Skills

Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Effective time management (Planning & Organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Ability to follow clinical policy and procedure

Desirable

  • Competent in the use of Office and Outlook
  • Systmone user skills

Personal Qualities

Essential

  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • Problem solver with the ability to process information accurately and effectively, interpreting data as required
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure / in stressful situations
  • Effectively able to communicate and understand the needs of the patient
  • Commitment to ongoing professional development
  • Effectively utilises resources
  • Punctual and committed to supporting the team effort

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bourn Surgery

Address

25 Alms Hill

Bourn

Cambridge

CB23 2SH


Employer's website

https://www.bournsurgery.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Bourn Surgery

Address

25 Alms Hill

Bourn

Cambridge

CB23 2SH


Employer's website

https://www.bournsurgery.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Management

Practice Management

cpicb.bournpracticemanager@nhs.net

01954718772

Details

Date posted

13 June 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A0855-25-0001

Job locations

25 Alms Hill

Bourn

Cambridge

CB23 2SH


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