Job responsibilities
Reporting to: Partners (clinically)
Practice Manager (administratively)
Job Summary:
The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Clinical Responsibilities:
In accordance with the Practice timetable, as agreed, the post-holder will make him/herself available to undertake a variety of duties including:
- surgery consultations
- telephone consultations and queries
- triage calls
- triage visits
- home visits
- checking and signing of repeat prescriptions
- dealing with queries, paperwork and correspondence in a timely fashion
- Respond to medical problems presented by temporary residents as required.
- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organization.
- Assessing the health care needs of patients with undifferentiated and undiagnosed problems.
- Screening patients for disease risk factors and early signs of illness.
- In consultation with patients and in line with current Practice disease management protocols, developing care plans for health.
- To assist in the establishment of appropriate systems to manage common chronic medical conditions.
- Completion of clinically related administrative and non clinical duties needed for the delivery of the service.
- Providing counselling and health education.
- Refer patients for further opinions and interventions according to Practice protocols
- Recording clear and contemporaneous consultation notes to agreed standards.
- Compiling and issuing computer-generated acute and repeat prescriptions.
- Prescribing in accordance with the Practice prescribing formulary whenever this is clinically appropriate.
- Participate in training plans of medical students/training doctors as required.
In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
Maintaining, monitoring and updating computer database and management of medical records and practice audits
- Ensure that practice clinical database is updated promptly and accurately with information relating to patient records, as required for clinical accuracy and for practice recording requirements under QOF and Enhanced Services.
- Appropriate use of read codes.
- Participating in the collection and collation of statistics towards the preparation of practice reports, performance monitoring and audits
- Participating in the auditing of practice activity
Practice Organisation
- Process and action incoming patient and hospital correspondence
- Attendance at in-house meetings, significant event audit meetings and others as deemed necessary
- Ensure that the practice complaints system is adhered to at all times
- Awareness and compliance with all relevant guidelines e.g. data protection, confidentiality and health and safety
- Maintain current CPR and anaphylaxis certification
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy to include:
- Providing information regarding immune consent with particular regard to Hepatitis B status.
- Identifying the risk involved in work activities and undertaking such activities in a way that manages those risks.
- Using appropriate infection control procedures particularly those relating to needlestick injuries, maintaining work areas in a tidy and safe way and free from hazards.
- Ensuring that all accident or dangerous accidents are reported and investigated, and follow up action taken where necessary.
Equality and Diversity
The post-holder will support the quality, diversity and rights of patients, carers and colleagues to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights.
Quality
The post-holder will strive to maintain quality within the Practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision.
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhanced the teams performance.
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources.
Communication
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members.
- Communicate effectively with patients and carers.
- Recognise peoples needs for alternative methods of communication and respond accordingly.
