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Barnsley Road Surgery

Practice Manager

The closing date is 18 July 2025

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Job summary

We are seeking a highly motivated and experienced Practice Manager to lead the operational management of our small, friendly Emis web GP practice in Sheffield. This part-time role (24 hours per week) offers a unique opportunity to make a meaningful impact in a leadership position within primary care. You will work closely with the GP Partner to ensure smooth practice operations, deliver excellent patient care, and foster a positive, supportive environment for the whole team.

Main duties of the job

  • Oversee daily operations, ensuring staff fulfil their roles effectively
  • Manage clinical and administrative teams, including recruitment and job descriptions
  • Administer service contracts (e.g. cleaning, gardening) and lead continuous improvement initiatives
  • Review and update practice policies and develop a business resilience plan
  • Manage finances and support QOF target achievement
  • Coordinate meetings and maintain the practice diary
  • Represent the practice externally and liaise with NHS, ICB, community services, suppliers, and other stakeholders
  • Handle complaints, disciplinary matters, and ensure legal compliance
  • Oversee premises management, health & safety, mandatory training, IT systems, data security, and information governance
  • Lead internal projects, maintain the practice website, and deputise for the GP when required
  • Produce quarterly newsletters and manage the Patient Participation Group

About us

We are a small, welcoming GP surgery with approximately 2,400 patients. Our team comprises a GP Partner, Nurse, Healthcare Assistant, secretary, four reception staff, and a Practice Manager. Located on Barnsley Road near the Northern General Hospital, we offer free parking and are dedicated to providing safe, high-quality, patient-centred care in line with NHS standards.

Details

Date posted

09 July 2025

Pay scheme

Other

Salary

Depending on experience Starting at £32,000 pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

A0848-25-0002

Job locations

899 Barnsley Road

Sheffield

S5 0QJ


Job description

Job responsibilities

Overseeing day-to-day operations of the practice, ensuring staff achieve their primary responsibilities

Functional management of all clinical & administrative staff

Direct line management of staff

Managing the recruitment process

Establishing, reviewing & regularly updating Job Descriptions and Person Specifications

Managing contracts for services i.e. cleaning, gardening etc

Leading change & continuous improvement initiatives

Coordinating the reviewing & updating of all practice policies & procedures

Developing, implementing & embedding an efficient business resilience plan

Managing the financial elements of the practice

Ensuring the team reach QOF targets

Coordinating the practice diary, ensuring meetings are scheduled appropriately

Liaising at external meetings as required

The producing of practice newsletters on a quarterly basis

Managing the Patient Participation Group

Managing all complaints effectively

Ensuring compliance with legislation & deal with disciplinary issues accordingly

The management of the premises, including health and safety aspects such as risk assessments & mandatory training

Managing the practice IT system, delegating staff to act as administrators.

Ensuring compliance with IT security & IG

Coordinating of all projects within the practice

Maintaining the practice website

Deputise for the GP at internal & external meetings

Act as the primary point of contact for NHS(E), ICB, community services, suppliers & other external stakeholders

Job description

Job responsibilities

Overseeing day-to-day operations of the practice, ensuring staff achieve their primary responsibilities

Functional management of all clinical & administrative staff

Direct line management of staff

Managing the recruitment process

Establishing, reviewing & regularly updating Job Descriptions and Person Specifications

Managing contracts for services i.e. cleaning, gardening etc

Leading change & continuous improvement initiatives

Coordinating the reviewing & updating of all practice policies & procedures

Developing, implementing & embedding an efficient business resilience plan

Managing the financial elements of the practice

Ensuring the team reach QOF targets

Coordinating the practice diary, ensuring meetings are scheduled appropriately

Liaising at external meetings as required

The producing of practice newsletters on a quarterly basis

Managing the Patient Participation Group

Managing all complaints effectively

Ensuring compliance with legislation & deal with disciplinary issues accordingly

The management of the premises, including health and safety aspects such as risk assessments & mandatory training

Managing the practice IT system, delegating staff to act as administrators.

Ensuring compliance with IT security & IG

Coordinating of all projects within the practice

Maintaining the practice website

Deputise for the GP at internal & external meetings

Act as the primary point of contact for NHS(E), ICB, community services, suppliers & other external stakeholders

Person Specification

Qualifications

Essential

  • Proven management experience, preferably within healthcare or GP practice
  • Strong leadership, communication, and interpersonal skills
  • Excellent organisational and problem-solving abilities
  • Sound knowledge of NHS systems, CQC standards, HR best practices, and IT proficiency
  • Leadership/management qualification, accounting skills including budgeting and forecasting
  • Experience in performance management, workforce planning, and health & safety
  • Ability to work flexibly, including outside core hours, and hold a full UK driving licence

Desirable

  • AMSPAR qualification or degree-level education in healthcare

Experience

Essential

  • Experience of working with the public Experience of managing accounting procedures including budget and cash flow forecasting Experience of working in a healthcare setting Experience of performance management including appraisal writing, staff development and disciplinary procedures Experience of successfully developing and implementing projects Experience of workforce planning, forecasting and development Relevant health and safety experience

Desirable

  • NHS or primary care general practice experience. Experience of working with multidisciplinary teams. Relevant health and safety experience. Experience of chairing meetings, producing agendas and minutes
Person Specification

Qualifications

Essential

  • Proven management experience, preferably within healthcare or GP practice
  • Strong leadership, communication, and interpersonal skills
  • Excellent organisational and problem-solving abilities
  • Sound knowledge of NHS systems, CQC standards, HR best practices, and IT proficiency
  • Leadership/management qualification, accounting skills including budgeting and forecasting
  • Experience in performance management, workforce planning, and health & safety
  • Ability to work flexibly, including outside core hours, and hold a full UK driving licence

Desirable

  • AMSPAR qualification or degree-level education in healthcare

Experience

Essential

  • Experience of working with the public Experience of managing accounting procedures including budget and cash flow forecasting Experience of working in a healthcare setting Experience of performance management including appraisal writing, staff development and disciplinary procedures Experience of successfully developing and implementing projects Experience of workforce planning, forecasting and development Relevant health and safety experience

Desirable

  • NHS or primary care general practice experience. Experience of working with multidisciplinary teams. Relevant health and safety experience. Experience of chairing meetings, producing agendas and minutes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barnsley Road Surgery

Address

899 Barnsley Road

Sheffield

S5 0QJ


Employer's website

https://www.barnsleyroadsurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Barnsley Road Surgery

Address

899 Barnsley Road

Sheffield

S5 0QJ


Employer's website

https://www.barnsleyroadsurgery.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Andrea Hibberd

andrea.hibberd1@nhs.net

01142329390

Details

Date posted

09 July 2025

Pay scheme

Other

Salary

Depending on experience Starting at £32,000 pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

A0848-25-0002

Job locations

899 Barnsley Road

Sheffield

S5 0QJ


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