Document Management Administrator - Part Time - 25 hours per week
The closing date is 26 October 2025
Job summary
The Document Management Administrator plays a key role in supporting the smooth running of the practice by managing the administration and processing of workflow requests, with guidance from the Operations Department. The post holder will be responsible for handling and processing patient records, coding, and documentation, ensuring accuracy and confidentiality at all times. The role also involves managing post, scanning, filing, and PCSE processes.
The role also involves liaising with colleagues and patients, offering telephone support to the Administrator/Receptionist team during core hours, and maintaining high standards of efficiency and attention to detail.
Main duties of the job
The following are the core responsibilities of the Document Management Administrator. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:
- Scanning and filing of patient documentation
- Managing workflow tasks
- Clinical coding and summarising patient records
- Processing deductions, incoming notes, and sending notes to Notes Space
- Providing telephone support during core hours
- Handling inbound and outbound post
- Managing PCSE queries and processing temporary registration uploads
- Creating, running reports, and managing bookings for:
- Child immunisations
- Ante-natal appointments
- EMIS workflow management, including:
- Lab reports
- Events
- Unfiled GP/GP
- Rejections
- Deduction rejections
- Link rejections
- Document management
- Amendments
- Coding of school immunisations
- Redacting patient information where required
About us
About Victoria Medical Centre
We are now settled into our ultra-modern purpose-built premises post-merger - built in 2021. We are a training practice for Foundation doctors and GP trainees, with 30,000 patients, 33 consulting rooms, 2 operating suites and a private suite. We also have a training academy, daily training huddles, clinical meetings, an active PCN. A branch surgery and separate open access mental health hub in the Foundry, both located in the towns main shopping centre.
Our aim is to improve accessibility to healthcare, working with a variety of Health Care professionals within VMC and our Primary Care Network. If you would like to work in a modern GP Practice, enjoy working with technology and keen to improve the future of Healthcare, this is the role for you.
Benefits of working at Victoria Medical Centre:
- Enrolment to the NHS Pension Scheme
- Competitive salary
- Management support
- Free access for all staff and their family to our Health and Wellbeing support programme
- Personal and professional development opportunities
- Open, caring and positive culture
- Friendly, supportive team
Details
Date posted
16 October 2025
Pay scheme
Other
Salary
£16,229.50 a year
Contract
Permanent
Working pattern
Part-time
Reference number
A0838-25-1009
Job locations
Victoria Medical Centre
Victoria Drive
Eastbourne
East Sussex
BN20 8NH
Employer details
Employer name
Victoria Medical Centre
Address
Victoria Medical Centre
Victoria Drive
Eastbourne
East Sussex
BN20 8NH
Employer's website
https://www.greenstreetclinic.co.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
Privacy notice
Victoria Medical Centre's privacy notice (opens in a new tab)