Administrator Receptionist - Full Time
The closing date is 23 November 2025
Job summary
To form an integral part of the front of house and administrative team, contributing to the daily office routine within General Practice. The role shall include various administrative tasks, reception duties and dealing with telephone enquiries.
Main duties of the job
The following are the core responsibilities of the Administrator Receptionist:
Undertake reception duties for both the Victoria Medical Centre and The Beacon Practice when required following protocols and procedure
Greet all patients and visitors in a courteous and polite manner, offering all reasonable assistance
Handling and processing of prescriptions
Book appointments by telephone and face to face
Undertake Administrative duties including completing of tasks both in EMIS Web and DOCMAM
Registering of new patients
Sending FP10s to Appliance companies e.g Nutricia, Bullens
Act as the first point of contact for patients raising concerns or informal complaints.
Support patients by directing them to the most appropriate service or clinician based on their needs.
Carry out daily opening and closing duties to ensure the smooth and secure operation of the practice.
Filing documents such as ECGs and non-urgent scanning
About us
About Victoria Medical Centre
We are now settled into our ultra-modern purpose-built premises post-merger - built in 2021. We are a training practice for Foundation doctors and GP trainees, with 30,000 patients, 33 consulting rooms, 2 operating suites and a private suite. We also have a training academy, daily training huddles, clinical meetings, an active PCN. A branch surgery and separate open access mental health hub in the Foundry, both located in the towns main shopping centre.
Our aim is to improve accessibility to healthcare, working with a variety of Health Care professionals within VMC and our Primary Care Network. If you would like to work in a modern GP Practice, enjoy working with technology and keen to improve the future of Healthcare, this is the role for you.
Benefits of working at Victoria Medical Centre:
- Enrolment to the NHS Pension Scheme
- Competitive salary
- Management support
- Free access for all staff and their family to our Health and Wellbeing support programme
- Personal and professional development opportunities
- Open, caring and positive culture
- Friendly, supportive team
Details
Date posted
11 November 2025
Pay scheme
Other
Salary
£24,344.26 a year
Contract
Permanent
Working pattern
Full-time
Reference number
A0838-25-0008
Job locations
Victoria Medical Centre
Victoria Drive
Eastbourne
East Sussex
BN20 8NH
Employer details
Employer name
Victoria Medical Centre
Address
Victoria Medical Centre
Victoria Drive
Eastbourne
East Sussex
BN20 8NH
Employer's website
https://www.greenstreetclinic.co.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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