Job summary
Due to retirement an exciting opportunity has arisen for a highly motivated Practice Manager to join our experienced and friendly team at The Village Surgeries Croston & Eccleston. The successful candidates must have sound knowledge of primary care environment, management, leadership, finance and HR. Previous management experience, communication skills at all levels and health and safety knowledge are essential. The Practice has a population size of 10,000 patients. The practice has 2 GP Partners, 3 Salaried GPs, 4 ANPs, 3 Practice Nurses and 2 HCAs and 1 Nurse Associate. The Practice Manager will be supported by a well-established team of receptionists and administrators along with a supporting Management Team.
The role of the Practice Manager is to provide
Strategic vision, planning and guidance to the Partnership, working closely and supporting the Partners in running the business
Management to all staff
Administration of Practice finances
Practice organisation
Health & Safety Management of premises
Non-Clinical Patient Welfare
Management of Complaints
Management and Administration of payroll and Pension Schemes
Any other duties considered appropriate to the post as delegated by the Partners.
Main duties of the job
HR with the support of an external HR company
Risk Assessments, Teamnet, work and support alongside Leyland PCN, also alongside other agencies within the NHS.
Staff appraisals (non-clinical)
Support the partners
Contracts and Budgets
Payroll
Team of 30 admin and clinical
all aspects of Practice Management Role
About us
We are situated in two lovely villages and have a practice population of 10,000.
Good rates of pay offered to all staff and automatic enrolment into NHS Pension Scheme
Job description
Job responsibilities
To manage and coordinate all aspects of organisation
functionality, motivating and managing staff, optimising efficiency and
financial performance, ensuring the organisation achieves its long-term
strategic objectives in a safe and effective working environment.
Through innovative ways of working, lead the
team in promoting ED&I, SHEF, quality and continuous improvement,
confidentiality, collaborative working, service delivery, learning and
development and ensure the organisation complies with CQC regulations.
a.
Deputise
for the partners at internal and external meetings
b.
Act
as the primary point of contact for NHS(E), ICB, community services, suppliers
and other external stakeholders
c.
Partake
in audit as requested by the audit lead
Job description
Job responsibilities
To manage and coordinate all aspects of organisation
functionality, motivating and managing staff, optimising efficiency and
financial performance, ensuring the organisation achieves its long-term
strategic objectives in a safe and effective working environment.
Through innovative ways of working, lead the
team in promoting ED&I, SHEF, quality and continuous improvement,
confidentiality, collaborative working, service delivery, learning and
development and ensure the organisation complies with CQC regulations.
a.
Deputise
for the partners at internal and external meetings
b.
Act
as the primary point of contact for NHS(E), ICB, community services, suppliers
and other external stakeholders
c.
Partake
in audit as requested by the audit lead
Person Specification
Knowledge and Skills
Essential
- Experience of working with the general public
- Experience of managing accounting procedures including budget and cash flow forecasting
- Experience of working in a healthcare setting
- Experience of managing large multidisciplinary teams
- Experience of performance management including appraisal writing, staff development and disciplinary procedures
- Experience of successfully developing and implementing projects
- Experience of workforce planning, forecasting and development
- NHS/primary care general practice experience
- Relevant health and safety experience
- Ability to exploit and negotiate opportunities to enhance service delivery
- Excellent communication skills (written, oral and presenting)
- Strong IT skills (generic)
- Excellent leadership skills
- Strategic thinker and negotiator
- Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
- EMIS Web
- Effective time management (planning and organising)
- Ability to network and build relationships
- Proven problem solving and analytical skills
- Ability to develop, implement and embed policy and procedure
- Ability to motivate teams, enhance morale and maintain a positive working environment, including team building sessions
- Polite and confident
- Flexible and cooperative
- Excellent interpersonal skills
- Motivated and proactive
- Ability to use initiative and judgement
- Forward thinker with a solutions focused approach
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
- Confident, assertive and resilient
- Ability to drive and deliver change effectively
- Flexibility to work outside of core office hours
- Disclosure Barring Service (DBS) check
- Maintain confidentiality at all times
- Full UK driving licence
Experience
Essential
- Practice Management Experience
Desirable
- Experience of working in a deputy role within Primary Care and GP Practice
Qualifications
Essential
- Good standard of education with excellent literacy and numeracy skills
- Leadership and/or management qualification
- AMSPAR qualification
Person Specification
Knowledge and Skills
Essential
- Experience of working with the general public
- Experience of managing accounting procedures including budget and cash flow forecasting
- Experience of working in a healthcare setting
- Experience of managing large multidisciplinary teams
- Experience of performance management including appraisal writing, staff development and disciplinary procedures
- Experience of successfully developing and implementing projects
- Experience of workforce planning, forecasting and development
- NHS/primary care general practice experience
- Relevant health and safety experience
- Ability to exploit and negotiate opportunities to enhance service delivery
- Excellent communication skills (written, oral and presenting)
- Strong IT skills (generic)
- Excellent leadership skills
- Strategic thinker and negotiator
- Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
- EMIS Web
- Effective time management (planning and organising)
- Ability to network and build relationships
- Proven problem solving and analytical skills
- Ability to develop, implement and embed policy and procedure
- Ability to motivate teams, enhance morale and maintain a positive working environment, including team building sessions
- Polite and confident
- Flexible and cooperative
- Excellent interpersonal skills
- Motivated and proactive
- Ability to use initiative and judgement
- Forward thinker with a solutions focused approach
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
- Confident, assertive and resilient
- Ability to drive and deliver change effectively
- Flexibility to work outside of core office hours
- Disclosure Barring Service (DBS) check
- Maintain confidentiality at all times
- Full UK driving licence
Experience
Essential
- Practice Management Experience
Desirable
- Experience of working in a deputy role within Primary Care and GP Practice
Qualifications
Essential
- Good standard of education with excellent literacy and numeracy skills
- Leadership and/or management qualification
- AMSPAR qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
