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Ashcroft Surgery

GP Medical Secretary

The closing date is 15 March 2026

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Job summary

We are seeking a detail-oriented and organised experienced Medical Secretary to join our GP Practice. The ideal candidate will play a crucial role in processing referrals to secondary care and providing essential administrative back office support. This position requires a strong ability to manage multiple tasks efficiently while maintaining a high level of professionalism and confidentiality.

Main duties of the job

Duties

  • Preparing and processing referrals to secondary care via NHS e-Referral Service (Choose and Book).
  • Managing and processing NHS Mail correspondence efficiently and professionally.
  • Handling patient queries and correspondence via Patchs and other communication platforms.
  • Supporting clinicians with accurate and timely clinical coding of consultations, diagnoses, and outcomes within SystmOne.
  • Support the completion of medical reports, SARS and letters as required.
  • Liaising with hospitals, community services, and other healthcare providers to coordinate patient care and follow up referrals.
  • Maintaining confidentiality and ensuring all data is handled in line with GDPR and practice policies.
  • Manage appointment scheduling, including booking, rescheduling, and confirming patient appointments.
  • Handle incoming calls, emails, and correspondence, responding to inquiries in a timely manner.
  • Perform general office duties such as filing, data entry, and maintaining office supplies.

About us

We are a practice consisting of 6 GP Partners, 4 salaried GPs, 5 Practice Nurses, 4 Health Care Assistants, and a lovely admin team. We have around 8,900 patients. We operate from a large multi-purpose building in Eccleshill, where we also have Physiotherapists Social Prescribers, Ultrasound, Epilepsy and memory clinics and the District Midwives. We have a strong training focus in practice, training 6 GP registrars, FY2 doctors, medical students, advanced nurse practitioners, and nursing students. We are an understanding, flexible, warm, supportive multi-disciplinary team, with experienced staff that have worked with us for many years. And we are proud to have a very low staff turnover due to the friendly, professional, rewarding, and supportive environment.

Details

Date posted

25 February 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A0798-26-0003

Job locations

Newlands Way

Bradford

West Yorkshire

BD10 0JE


Job description

Job responsibilities

We are seeking a highly organised and professional Medical Secretary to provide comprehensive administrative support within a busy GP practice. The role involves preparing and processing referrals to secondary care via the NHS e-Referral Service (Choose and Book), managing NHS Mail correspondence, and handling patient queries through PATCHS and other communication platforms. The successful candidate will support clinicians with accurate and timely clinical coding of consultations, diagnoses, and outcomes using SystmOne, assist with the completion of medical reports, SARs, and clinical letters, and liaise with hospitals, community services, and other healthcare providers to coordinate patient care and follow up on referrals. Additional responsibilities include managing appointment scheduling, handling incoming calls, emails, and correspondence, and maintaining strict confidentiality in line with GDPR and practice policies. The ideal candidate will demonstrate strong organisational skills, attention to detail, excellent communication abilities, and the capacity to work efficiently in a fast-paced healthcare environment.

Job description

Job responsibilities

We are seeking a highly organised and professional Medical Secretary to provide comprehensive administrative support within a busy GP practice. The role involves preparing and processing referrals to secondary care via the NHS e-Referral Service (Choose and Book), managing NHS Mail correspondence, and handling patient queries through PATCHS and other communication platforms. The successful candidate will support clinicians with accurate and timely clinical coding of consultations, diagnoses, and outcomes using SystmOne, assist with the completion of medical reports, SARs, and clinical letters, and liaise with hospitals, community services, and other healthcare providers to coordinate patient care and follow up on referrals. Additional responsibilities include managing appointment scheduling, handling incoming calls, emails, and correspondence, and maintaining strict confidentiality in line with GDPR and practice policies. The ideal candidate will demonstrate strong organisational skills, attention to detail, excellent communication abilities, and the capacity to work efficiently in a fast-paced healthcare environment.

Person Specification

Experience

Essential

  • Previous experience working in a GP surgery or primary care setting.
  • Proficiency in using NHS e-Referral Service (Choose and Book).
  • Experience with clinical coding (Read/SNOMED codes).
  • Knowledge of GP clinical systems (SystmOne)
  • Proficient in using office software applications (e.g., Microsoft Office Suite).

Desirable

  • Confident use of NHS Mail and Patchs.
  • Excellent communication and organisational skills.
  • Excellent medical terminology, knowledge

Qualifications

Essential

  • A Level grades/ equivalent of C or above in English and Maths
Person Specification

Experience

Essential

  • Previous experience working in a GP surgery or primary care setting.
  • Proficiency in using NHS e-Referral Service (Choose and Book).
  • Experience with clinical coding (Read/SNOMED codes).
  • Knowledge of GP clinical systems (SystmOne)
  • Proficient in using office software applications (e.g., Microsoft Office Suite).

Desirable

  • Confident use of NHS Mail and Patchs.
  • Excellent communication and organisational skills.
  • Excellent medical terminology, knowledge

Qualifications

Essential

  • A Level grades/ equivalent of C or above in English and Maths

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ashcroft Surgery

Address

Newlands Way

Bradford

West Yorkshire

BD10 0JE


Employer's website

https://www.ashcroftsurgery.co.uk (Opens in a new tab)

Employer details

Employer name

Ashcroft Surgery

Address

Newlands Way

Bradford

West Yorkshire

BD10 0JE


Employer's website

https://www.ashcroftsurgery.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Claire Revitt

claire.revitt2@bradford.nhs.uk

Details

Date posted

25 February 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A0798-26-0003

Job locations

Newlands Way

Bradford

West Yorkshire

BD10 0JE


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