Job responsibilities
JOB TITLE: ADMINISTRATOR
REPORTS TO: Admin Lead
Job description
Provide administrative support to all members of
the practice team, in particular Workflow and Read coding, referrals using ERS,
and C the signs. Processing medical reports and SARs using IGPR.
There may be times when you are asked to support
the reception team.
ADMINISTRATION:
Document scanning
Document screening,
workflow to GPs and Data entry including Read Coding
Processing records of deducted
patients.
Practice emails,
checking and responding on a regular basis.
Audits
Undertake any other
additional duties appropriate to the post as requested by the Partners or the
Practice Manager
It is
important that all practice staff are flexible and prepared to adapt and take
on additional duties or to relinquish existing duties to maintain the efficient
running of the practice.
The practice
manager reserves the right to redistribute duties amongst staff from time to
time based on business needs and changes to the GP Contract.
Skills and attributes required are:
Organised
IT systems used by primary care, such as SystmOne
Trustworthy
Able to prioritise
Adaptable
Confidentiality:
In the performance of
the duties outlined in this Job Description, the post-holder will have access
to confidential information relating to patients. They will also have access to information relating to
the practice as a business organisation.
All such information from any source is to be regarded as strictly
confidential.
Information relating to
patients, carers, colleagues, other healthcare workers or the business of the
practice may only be divulged to authorised persons in accordance with the
practice policies and procedures relating to confidentiality and the protection
of personal and sensitive data.
Health & Safety:
The post-holder will
assist in promoting and maintaining their own and others health, safety and
security as defined in the practice Health & Safety Policy, to include:
Making effective use of
training to update knowledge and skills
Using appropriate
infection control procedures, maintaining work areas in a tidy and safe way and
free from hazards
Reporting potential
risks identified.
Equality and Diversity:
The post-holder will support the equality, diversity
and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the
importance of peoples rights, interpreting them in a way that is consistent
with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs
and beliefs of patients, carers and colleagues
Behaving in a manner which is
welcoming to and of the individual, is non-judgmental and respects their
circumstances, feelings priorities and rights.
Personal/Professional Development:
The post-holder will participate in Mandatory
training implemented by the practice during their induction period training will
include:
Participation in an annual appraisal
Information Governance/GDPR
Safeguarding training Level 2
Attendance at staff meetings
Taking responsibility for own
development, learning and performance and demonstrating skills and activities
to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality
within the practice, and will:
Alert other team members to issues of
quality and risk
Assess own performance and take
accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the
team by reflecting on own and team activities and making suggestions on ways to
improve and enhance the teams performance Work effectively with individuals and
other agencies to meet patients needs
Effectively manage own time, workload
and resources.
Communication:
The post-holder will be expected to demonstrate
attention to detail and be able to communicate effectively and promptly with
the practice team and other health care providers.
Policy and service responsibility
The post-holder will be expected to adhere to practice policies, and
procedures and protocols.