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Afternoon Receptionist/Administrator Alexandra Surgery Wimbledon

Alexandra Surgery

Information:

This job is now closed

Job summary

We are looking for a customer-focused candidate - previous GP experience is helpful, but not essential - to join our small team of receptionists/administrators.

Alexandra Surgery is based in the heart of Wimbledon SW19 with shops and amenities on our doorstep and less than 5 minutes walk from the train/underground station and bus routes. Parking also available.

Main duties of the job

First point of contact for patients on the phone and in person

Dealing with day to day patient correspondence/patient enquiries

Booking/rescheduling appointments

Scanning/electronic filing

Liaising with hospitals

About us

Small sized gp surgery

Mature and well-established team of admin staff

Exceptionally high satisfaction rates amongst our patients

Open and un-hierarchical structure/atmosphere with regular all-staff meetings

Date posted

21 September 2023

Pay scheme

Other

Salary

£12 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A0787-23-0003

Job locations

The Surgery

39 Alexandra Road

London

SW19 7JZ


Job description

Job responsibilities

Looking for a receptionist as detailed above. Please note we will not be able to consider applications from patients who are currently registered with our surgery.

Hours are fixed 1-6:30 Monday - Friday.

Candidate must be available for cover of the morning shift when required.

Interview date: Tuesday 24th October.

PLEASE USE THE APPLICATION FORM PROVIDED - email to gayle.gerlach@nhs.net. Regrettably applications without this form will not be considered.

Job description

Job responsibilities

Looking for a receptionist as detailed above. Please note we will not be able to consider applications from patients who are currently registered with our surgery.

Hours are fixed 1-6:30 Monday - Friday.

Candidate must be available for cover of the morning shift when required.

Interview date: Tuesday 24th October.

PLEASE USE THE APPLICATION FORM PROVIDED - email to gayle.gerlach@nhs.net. Regrettably applications without this form will not be considered.

Person Specification

Qualifications

Essential

  • Must be able to demonstrate good levels of numeracy and excellent communication skills - both written and verbal

Experience

Essential

  • Previous experience in a gp surgery, or in a customer focused role helpful.

Personality

Essential

  • Patient and calm
  • Kind
  • Polite
  • A people -person
  • Must have good IT skills
Person Specification

Qualifications

Essential

  • Must be able to demonstrate good levels of numeracy and excellent communication skills - both written and verbal

Experience

Essential

  • Previous experience in a gp surgery, or in a customer focused role helpful.

Personality

Essential

  • Patient and calm
  • Kind
  • Polite
  • A people -person
  • Must have good IT skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Alexandra Surgery

Address

The Surgery

39 Alexandra Road

London

SW19 7JZ


Employer's website

https://alexandrasurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Alexandra Surgery

Address

The Surgery

39 Alexandra Road

London

SW19 7JZ


Employer's website

https://alexandrasurgery.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Deputy Practice Manager

Gayle Gerlach

gayle.gerlach@nhs.net

02089445022

Date posted

21 September 2023

Pay scheme

Other

Salary

£12 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A0787-23-0003

Job locations

The Surgery

39 Alexandra Road

London

SW19 7JZ


Supporting documents

Privacy notice

Alexandra Surgery's privacy notice (opens in a new tab)