Job responsibilities
Duties Specific to Role
Surgery consultations and emergencies, telephone consultations and queries, triaging, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, patient test results, patient medical reports and examinations (e.g. insurance companies) on behalf of the Practice, referral letters, and NHS/private paperwork and correspondence.
Undertaking a share of the clinical and administrative work of the Practice, including pooled clinical admin, QOF, audit, prescribing reviews etc. All GPs are expected to undertake a share of clinical lead roles & responsibilities, proportionate to their contracted hours.
Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation.
Recording clear and contemporaneous consultation notes to agreed standards.
Collecting data for audit purposes as per Practice protocols.
Reviewing patients for the purposes of quality improvement and safety. i.e. MRHA safety alerts and long-term condition reviews.
Prescribing in accordance with locally agreed or national guidelines.
Cover for other doctors by reciprocal sharing of correspondence, results and prescriptions for absent doctors.
If appointed as Lead GP:
Provide clinical leadership, support and managerial oversight to G DOCs clinicians
Work with the Chief Executive, Clinical Director and Practice Manager to ensure that the Practice has a robust system of clinical governance and risk management, including clinical audit, management of significant events (including Serious Incidents), and complaints.
Ensure the Practice provides a supportive working environment for clinicians, and support clinicians learning and professional development.
Support and manage the clinical, administrative and contractual work of the Practice, working in partnership with G DOCs management team, particularly the Practice Manager.
Represent the Practice within the primary care network and develop PCN-based working.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Job Description for all G DOC workers
Awareness of and compliance with all relevant G DOC policies/guidelines for your role, e.g. prescribing, confidentiality, data protection, health and safety;
Contributing to evaluation/audit and clinical standard setting within the organisation as applicable to your role;
Attending training, Practice meetings and other meetings and events organised by the Practice, PCN, or other agencies such as the ICB, where appropriate;
Contributing to audits and written returns to ensure that the Practice meets quality standards and receives the designated funding, as appropriate to your role;
Treating colleagues with courtesy and respect;
Complying with G DOCs values, and the values of your practice/team.
As part of the Practice team, contributing to the delivery of QOF and enhanced services.
Contributing to the management and development of the Primary Care Network, including the performance of work undertaken by the Practice as part of the PCN.
Helping to ensure that the Practice remains safe and effective, including by the use of clinical audit and learning from significant events and complaints.
Helping to ensure that the Practice provides a supportive working environment for clinicians, trainees and other employees. Supporting colleagues learning and professional development, as well as your own.
Helping to ensure that the Practice complies with CQC requirements for primary care, including all fundamental standards of care.
You will be required to be immunised in compliance with Green Book and NHS recommendations for your role (unless medically exempt).
Ensuring that you always work within your own competencies and training.
Observing health and safety guidelines at all times.
Confidentiality
Comply with the Confidentiality Agreement.
Health & Safety
Under the Health and Safety at Work Act 1974, you have a personal responsibility to have regard to your own and others safety.
You should familiarise yourself with fire exits at all sites where you work, and the action that you should take in the event of a fire.
Personal alarms are available from G DOC for all GPs, wherever you are working. Your site induction should cover local procedures for summoning external help. Please ensure you familiarise yourself with these local procedures.
You must comply with site Health and Safety procedures, including those that concern clinical waste, use of hazardous substances, and the use and disposal of sharps.
Health and safety hazards should be reported to the Practice Manager.
You should dress appropriately and professionally. To reduce the risk of sharps injuries, shoes should be closed (not open sandals).
You must ensure that your car is insured for commuting and for any business use, if applicable (e.g. home visits if part of your role).
GP staff in Gloucestershire have been the victims of serious & sustained stalking and violence. You should not give anyone outside the Practice information about when and where colleagues will be working. Refer any queries about rotas etc to the Practice Manager or G DOC. Be aware that stalkers may have knowledge of the local healthcare system and sound very plausible.
Infection Control
Undertaking training, and following policies and processes, as appropriate to your role.
Any other reasonable duties that may be required from time-to-time.
Safeguarding
Safeguarding is everyones responsibility. Even staff who do not routinely have contact with patients may become aware of a safeguarding concern. You will
Ensure you are familiar with G DOCs safeguarding procedures
Report all concerns promptly, following the safeguarding procedures
Ensure that you maintain an appropriate level of safeguarding training for your role
Contribute to meetings and other safeguarding processes, as appropriate to your role.
Equality and Diversity
You will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation;
Respecting the privacy, dignity, needs and beliefs of patients, carers, and colleagues.
Quality and Patient Safety
You will strive to maintain quality within the Practice, and will:
Alert other team members to any concerns about clinical governance or quality and risk; participate in Significant Event Analysis reviews
Assess own performance and take accountability for own actions, either directly or under supervision;
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance;
Work effectively other agencies to meet patients needs;
Effectively manage own time, workload and resources.
Avoid working if you are impaired from doing so safely or effectively, for example due to illness.
If relevant to your role, ensure that any necessary handover and follow up arrangements for patients have been made.
Inform your line manager if you have concerns about a colleague that might affect patient safety
Inform your line manager of any complaints or significant events that have arisen from your work for G DOC.
Participate in investigations of any complaints or significant events, if asked to do so.
Inform your line manager immediately if you have been charged with any criminal offence.
If you are in a regulated profession (e.g. nurse, doctor, pharmacist, accountant).
Comply with your regulators guidance.
Inform your line manager immediately, if you are under investigation by your regulator.
Inform your line manager immediately, if you have any restrictions or conditions imposed on your practice by your regulator.
Personal/Professional Development:
You will ensure that your mandatory training remains up to date.
You will participate in any training programme implemented by the Practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Communication
You should recognise the importance of effective communication within the team and will strive to:
Communicate effectively with other team members, including through use of email, TeamNet and other agreed communication channels;
Checking your email and TeamNet every working day;
Communicate effectively with patients and carers;
Recognise peoples needs for alternative methods of communication and respond accordingly i.e. signing and use of telephone and face-to-face translators.
Working Conditions
Frequent, prolonged VDU use
Time-pressured environment
High levels of accuracy and attention to detail essential at all times
Exposure to distressing situations and written material
The job is primarily Gloucester based, but you may be required to travel independently between GDOC's services in Gloucestershire, including Gloucester and the Forest of Dean, and to attend meetings etc hosted by other agencies throughout Gloucestershire. This can be on occasions other areas in the UK.