Prescription Clerk

Job description

Job responsibilities

Understand the electronic prescribing system within the practice.

Process repeat prescriptions on a daily basis, ensuring compliance with the practice protocols.

Handling weekly prescriptions for vulnerable patients and dealing with the queries related to these.

Support the reception team with medication requests using surgery protocol to signpost to appropriate answer.

Ensure all prescriptions are signed by a GP, ready for collection within 48 hours from time of request and ready for issue by the patients pharmacies.

Ensure that problems and queries regarding repeat prescriptions are brought to the attention of the pharmacist and that follow up action is taken to resolve such matters

Perform regular searches on drugs requiring monitoring, hence minimising the risk of adverse effects. Ensure all current medication has relevant, current authorisations.

Ensure that medication reviews have been undertaken as required and flag for action by a prescriber if overdue.

Assist with the coding of medication reviews.

Promote cost-effective prescribing at the practice through switching drugs to the generic preparation when appropriate and encouraging the use of local primary care trust formulary medication choices.

Deal with prescription queries from a range of healthcare professionals including; GPs, nurse prescribers, hospital outpatients/consultants, community pharmacists, community nursing staff, carers, care home etc, as well as reception/administration staff at the practice.

Deal with medication changes from all hospital letters, removing old medication adding new or making dose changes with GPs agreement and oversight documented in patient notes. Informing patients of changes where necessary and any review monitoring requirements.

Manage prescriptions for patients prescribed weekly medication in compliance aids

Frequent, prolonged VDU use

Time-pressured environment

High levels of accuracy and attention to detail essential at all times

Exposure to distressing situations and written material

Person Specification

Qualifications

Essential

• GCSE grade 4/C or above in maths & English, or equivalent (if candidate does not hold these qualifications or a recognised equivalent, competency testing may be required)

Skills

Essential

• Excellent communication skills (written and oral)
• If not already competent in SystmOne, Office & Outlook, willing and able to undertake training and develop competency
• Ability to follow policy and procedure
• Effective time management (Planning & Organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills

Desirable

• Competent in use of SystmOne
• Competent in the use of Office and Outlook

Personal Qualities

Essential

• Clear, polite telephone manner
• Polite and confident
• Flexible and cooperative
• Motivated
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure

Other

Essential

• Disclosure Barring Service (DBS) check
• Evidence of continuing professional development

Experience

Desirable

• Prior experience as prescription clerk or similar role
• Prior experience of working in NHS
• Prior experience of working in primary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

G DOC Ltd

Address

Partners In Health

Stroud Road

Gloucester

GL15JJ

Employer's website

https://ghac.co.uk/ (Opens in a new tab)