G DOC Ltd

Deputy Practice Manager (Partners in Health)

Information:

This job is now closed

Job summary

Deputy Practice Manager

Partners in Health (part of GDOC LTD)

We are looking for a Deputy Practice Manager (DPM) to join our Partners in Health (PiH) practice on Stroud Road Gloucester, the successful candidate will also have responsibilities for the Branch site in Quedgeley. The Practice has experienced GP leads, a stable clinical and non-clinical workforce and serves a deserving population in the centre of Gloucester. Having recently volunteered to participate in the General Practice Improvement Programme, we can say with confidence that that practice is well run, efficient, and constantly improving. There is also the opportunity to work in conjunction with our Gloucester Health Access Centre (GHAC) Deputy Practice Manager splitting some common tasks across sites to improve efficiency and ensure standardisation.

This is an opportunity to join a well-led, well-run and mutually supportive team and play your part in both managing the practice and helping primary care patients. G DOC LTD is a supportive employer and encourages staff development, for the right candidate this position could lead to career in primary care with increasing responsibility and linked increases in salary.

Contract type: Permanent

Closing date: 05 July 2024

Hours: 28-37.5 hours a week; can be flexible for the right candidate

Initially 25 days leave per annum + bank holiday-pro rata

Salary; Dependent on experience (benchmarked against DPM norms in Gloucestershire); reinforced by excellent NHS pension.

Main duties of the job

Responsibilities

  • Line management of the administration team at PiH (both sites) including oversight of training, continuous development, and appraisals.
  • In conjunction with Team Leads, ensure comprehensive and safe rota fill for clinical and non-clinical staff.
  • Responsible for routine facilities management at the Practice and branch site to include that buildings, services and facilities are effectively maintained including in conjunction with Lead Nurse infection control.
  • Responsible for routine equipment management and maintenance at the Practice and branch site including testing, security, and repairs. This is to be done in line with legislative and insurance requirements.
  • Responsible for Health and Safety at PiH and branch site, possibly expanding to across both Gloucester sites. This will be done working in conjunction with our GHAC DPM.
  • Responsible for detailed work submitting NHS claims at PiH and possibly expanding across both Gloucester sites; This will be done working in conjunction with our GHAC DPM and in accordance with G DOC LTD standard practice.

Working Conditions

This job is primarily Gloucester-based but you will be required to travel independently between GDOC's services in Gloucestershire including Gloucester and the Forest of Dean and to attend meetings etc hosted by other agencies throughout Gloucestershire and, occasionally in other areas of the UK.

Frequent prolonged VDU use.

About us

You will be required to be immunised in compliance with Green Book (attached) and NHS recommendations for your role (unless medically exempt), including immunisations against Covid.

G DOC LTD is owned by all the GP Practices in Gloucestershire; the Practices are our shareholders.

We operate on a not-for-profit basis: any profits are redistributed into primary care in Gloucestershire.

We are a limited company run by a Board of Directors, most of whom are experienced local GPs.

We run a number of GP practices, as well as some other services for the whole county.

In Gloucester we run 9,500 patients at Gloucester Health Access Centre/Matson Lane (9,500 patients) and Partners in Health (12,400).

In the Forest of Dean, we run two practices, both of which are dispensing: Lydney (7,500 patients), and Blakeney (3,200 patients).

Our countywide services include:

The Enhanced Access Service, which provides GP appointments in Gloucester and Cheltenham at weekends.

Over 17,000 primary care appointments each year at Gloucester Health Access Centre for patients who may need to be seen the same day when their own practice is already full, or who do not have a registered GP. GHAC is open 8am8pm, 365 days a year.

For more details visit our website http://www.gdoc.org.uk

Details

Date posted

21 June 2024

Pay scheme

Other

Salary

Depending on experience Benchmarked against DPM norms (GLOS) + NHS pension

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A0782-24-0018

Job locations

Partners In Health

Stroud Road

Gloucester

GL1 5JJ


St. James Family Doctor

St. James

Quedgeley

Gloucester

GL2 4WD


Job description

Job responsibilities

  • Line management of the administration team at PiH (both sites) including oversight of training, continuous development, and appraisals.
  • In conjunction with Team Leads, ensure comprehensive and safe rota fill for clinical and non-clinical staff.
  • Responsible for routine facilities management at the Practice and branch site to include that buildings, services and facilities are effectively maintained including in conjunction with Lead Nurse infection control.
  • Responsible for routine equipment management and maintenance at the Practice and branch site including testing, security, and repairs. This is to be done in line with legislative and insurance requirements.
  • Responsible for Health and Safety at PiH and branch site, possibly expanding to across both Gloucester sites. This will be done working in conjunction with our GHAC DPM.
  • Responsible for detailed work submitting NHS claims at PiH and possibly expanding across both Gloucester sites; This will be done working in conjunction with our GHAC DPM and in accordance with G DOC LTD standard practice.
  • Stand in for the Practice Manager at PiH or Deputy Practice Manager at GHAC as required to cover leave and any short-term sickness.
  • Any reasonable duties which may be requested from time to time.

Work location: Gloucester primarily Partners in Health Surgery on Stroud Road and the Branch site in Quedgeley. Some cross-site working at GHAC.

For further information about the role contact: lucy.delicate@nhs.net after 28/06/24.

Job description

Job responsibilities

  • Line management of the administration team at PiH (both sites) including oversight of training, continuous development, and appraisals.
  • In conjunction with Team Leads, ensure comprehensive and safe rota fill for clinical and non-clinical staff.
  • Responsible for routine facilities management at the Practice and branch site to include that buildings, services and facilities are effectively maintained including in conjunction with Lead Nurse infection control.
  • Responsible for routine equipment management and maintenance at the Practice and branch site including testing, security, and repairs. This is to be done in line with legislative and insurance requirements.
  • Responsible for Health and Safety at PiH and branch site, possibly expanding to across both Gloucester sites. This will be done working in conjunction with our GHAC DPM.
  • Responsible for detailed work submitting NHS claims at PiH and possibly expanding across both Gloucester sites; This will be done working in conjunction with our GHAC DPM and in accordance with G DOC LTD standard practice.
  • Stand in for the Practice Manager at PiH or Deputy Practice Manager at GHAC as required to cover leave and any short-term sickness.
  • Any reasonable duties which may be requested from time to time.

Work location: Gloucester primarily Partners in Health Surgery on Stroud Road and the Branch site in Quedgeley. Some cross-site working at GHAC.

For further information about the role contact: lucy.delicate@nhs.net after 28/06/24.

Person Specification

Experience

Essential

  • Excellent interpersonal skills and a basic knowledge of HR procedures.
  • Excellent organisational skills, flexibility, and ability to prioritise.
  • Comfortable working with IT / Computers with strong attention to detail. Ideally some experience of NHS compliance and claims processes.
  • Kind, respectful and friendly approach to colleagues and patients.
  • Enjoys working as a part of a team to achieve collective results that benefit our patients.

Desirable

  • Ideally, previous experience in general practice or the health care environment. This need not be in a general practice / a deputy practice manager position, but the ideal candidate would have some managerial / supervisory experience.

CV

Essential

  • The Care Quality Commission requires us to have a complete employment history from the age of 16, including explanations for any gaps in employment.
Person Specification

Experience

Essential

  • Excellent interpersonal skills and a basic knowledge of HR procedures.
  • Excellent organisational skills, flexibility, and ability to prioritise.
  • Comfortable working with IT / Computers with strong attention to detail. Ideally some experience of NHS compliance and claims processes.
  • Kind, respectful and friendly approach to colleagues and patients.
  • Enjoys working as a part of a team to achieve collective results that benefit our patients.

Desirable

  • Ideally, previous experience in general practice or the health care environment. This need not be in a general practice / a deputy practice manager position, but the ideal candidate would have some managerial / supervisory experience.

CV

Essential

  • The Care Quality Commission requires us to have a complete employment history from the age of 16, including explanations for any gaps in employment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

G DOC Ltd

Address

Partners In Health

Stroud Road

Gloucester

GL1 5JJ


Employer's website

https://ghac.co.uk/ (Opens in a new tab)

Employer details

Employer name

G DOC Ltd

Address

Partners In Health

Stroud Road

Gloucester

GL1 5JJ


Employer's website

https://ghac.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Lucy Delicate

lucy.delicate@nhs.net

Details

Date posted

21 June 2024

Pay scheme

Other

Salary

Depending on experience Benchmarked against DPM norms (GLOS) + NHS pension

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A0782-24-0018

Job locations

Partners In Health

Stroud Road

Gloucester

GL1 5JJ


St. James Family Doctor

St. James

Quedgeley

Gloucester

GL2 4WD


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