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Kingston Health Centre

GP Administrator

Information:

This job is now closed

Job summary

Kingston Health Centre is a growing practice, in the heart of Kingston upon Thames, providing patient care to 27,000 patients. We have an excellent reputation locally, both with patients and as a place to work. We have significantly grown over the years but have maintained a friendly, patient focused approach and receive excellent feedback for this.

We are looking for a friendly, patient centered person to join our admin team in a full time position.

Main duties of the job

To be responsible for providing administrative duties within the practice, including, but not limited to ;

- Helping to assist patients with any queries, via phone, email or online triage forms

- Assisting in our online triage system to help patients access care in a timely way. You will also support the GP in communications with the patients

- Processing incoming medical information

- Assisting the wider clinical team with any administration queries

- Recalling patients for health checks

-Managing the movement of medical records within the practice both incoming and outgoing

About us

At Kingston Health Centre we are absolutely committed to providing the best experience for our patients. We understand that great patient experiences come from having a motivated, highly trained team supported by simple patient focused systems.We have a large team of clinical & non clinical staff all working together to achieve the same goal of providing excellent patient healthcare.

The practice works hard to provide our team with a friendly and supportive work environment where everyone feels that they can belong, engage and excel. We provide our team with opportunities both in house and externally to further develop your career, skills and interests.

Details

Date posted

21 November 2024

Pay scheme

Other

Salary

£26,000 to £27,500 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A0777-24-0001

Job locations

Kingston Health Centre

10 Skerne Road

Kingston upon Thames

KT25AD


Job description

Job responsibilities

The following are a list of core responsibilities to be undertaken by our GP administrator, but there may on occasion be a requirement to carry out other tasks to support your team.

-Helping to assist patients with any queries, via phone, email or online triage forms

- Assisting in our online triage system to help patients access care in a timely way. You will also support the GP in communications with the patients

-Processing incoming medical information

-Assisting the wider clinical team with any administration queries

-Recalling patients for health checks

-Managing the movement of medical records within the practice both incoming and outgoing

-Process incoming registrations for the practice

-Process referrals using the electronic referral system (eRS)

-Carry out system searches as required

-As required support the pharmacy team in the management of repeat prescriptions and following our medication request policies

Job description

Job responsibilities

The following are a list of core responsibilities to be undertaken by our GP administrator, but there may on occasion be a requirement to carry out other tasks to support your team.

-Helping to assist patients with any queries, via phone, email or online triage forms

- Assisting in our online triage system to help patients access care in a timely way. You will also support the GP in communications with the patients

-Processing incoming medical information

-Assisting the wider clinical team with any administration queries

-Recalling patients for health checks

-Managing the movement of medical records within the practice both incoming and outgoing

-Process incoming registrations for the practice

-Process referrals using the electronic referral system (eRS)

-Carry out system searches as required

-As required support the pharmacy team in the management of repeat prescriptions and following our medication request policies

Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent
  • Experience of working within general practice or other NHS organisations
  • Excellent written and oral communication skills
  • Strong IT skills
  • Good interpersonal skills

Desirable

  • Working knowledge of Emis Clinical System
Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent
  • Experience of working within general practice or other NHS organisations
  • Excellent written and oral communication skills
  • Strong IT skills
  • Good interpersonal skills

Desirable

  • Working knowledge of Emis Clinical System

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kingston Health Centre

Address

Kingston Health Centre

10 Skerne Road

Kingston upon Thames

KT25AD


Employer's website

https://kingstonhealthcentre.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Kingston Health Centre

Address

Kingston Health Centre

10 Skerne Road

Kingston upon Thames

KT25AD


Employer's website

https://kingstonhealthcentre.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Managing Partner

Cassie

cassie.hunt@nhs.net

Details

Date posted

21 November 2024

Pay scheme

Other

Salary

£26,000 to £27,500 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A0777-24-0001

Job locations

Kingston Health Centre

10 Skerne Road

Kingston upon Thames

KT25AD


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