Dispenser

Job description

Job responsibilities

Job Description

Title: Dispenser

Responsible To: Dispensing Lead Partner for dispensing issues, via Dispensary Staff

Managing Partner for management issues

Responsible for. Safe and efficient preparation and dispensing of prescriptions and providing a good standard of service to the patients in line with directives laid down by the partners and practice manager

Overall job purpose: To ensure the safe and efficient dispensing of drugs and to work as an effective and efficient team member. Note this is a training position leading to a formal qualification in dispensing which once achieved would lead to the following role. This list should therefore be seen as the final aspiration.

To dispense routine repeats and dispense prescriptions from Doctors consultations

To print routine repeat prescriptions

To sort out queries over the telephone and at the hatch

To post prescriptions after entering in the Post Book and fax some to appropriate Chemist, recording these in the fax book

To work in accordance with Standard Operating Procedures

To order drugs from the Wholesaler bulk order monthly and some daily

To check incoming drugs and put on shelf checking dates new drugs at the back

To check shelves for out of date drugs and clean shelves

To and record all dispensed items that are delivered by the wholesaler

To count the money for prescriptions periodically and give to the Assistant Practice Manager (Finance)

To check all end of the month scripts count, enter in book and ensure the money balances

To cover other Dispensers holiday as per rota

To make tea and coffee for Doctors and staff when time permits

To undertake such other duties that might reasonably be required

To learn and implement new procedures as appropriate

Generally to work together with other staff to ensure the smooth running of the practice

The duties listed above may change in the light of developments within the practice and are subject to review. Implementation of any changes will be by mutual consent

Attend practice staff meetings and dispensary meetings as requested and whenever possible

To participate in continuing professional development (CPD) and annual appraisal

To carry out DRUMs (Dispensing review of Use of Medicines) with patients and other items forming part of the Dispensing Quality Services Scheme (DSQS)

Person Specification

Qualifications

Essential

• NVQ 2 (or equivalent) in Dispensing
• GCSE English and Mathematics

Experience

Essential

• Previous experience of environment/dispensary
• Cash handling
• Complaints systems
• Stock levels, usage tracking and re-ordering arrangements
• Experience of EMIS clinical system (desirable)
• Experience of Microsoft Office software
• Experience of dealing with the public/patients

Desirable

• Experience of General Practice/Primary Care

Knowledge and Skills

Essential

• Advanced numeracy skills
• Excellent keyboard and computer skills
• Excellent communication skills

Quality, Attributes and Other

Essential

• An understanding, acceptance and adherence to the need for strict confidentiality
• Ability to use own judgement, resourcefulness and common sense
• Ability to work without direct supervision and determine own workload priorities
• Ability to work as part of an integrated multi-skilled team
• Pleasant and articulate
• Able to work under pressure
• Able to work in a changing environment
• Able to use own initiative
• Ability to self-motivate, organise and prioritise own workload
• Flexibility of working hours/ able to work at the desired times
• Experience of Primary Care
• Car driver/clean licence

Desirable

• Non smoker

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Downs Way Medical Practice

Address

Beaconsfield Road

Bexley

DA5 2AE

Employer's website

http://www.downswaymedicalpractice.co.uk/ (Opens in a new tab)