Medical Secretary

Job description

Job responsibilities

• Providing a high-level administrative service for the Partners, clinical and management teams i.e., dealing with the post, typing of letters, actioning direct requests for reports from insurance companies/DVLA, and requests for copies of GP records from solicitors/police/patients
• Actioning referrals requested by the clinical team and booking appointments with secondary care as required
• Scanning of patient related documentation and attaching scanned documents to patients healthcare records, including read coding of diagnoses/procedures, in line with the practice letter management protocol
• Summarising of patient notes
• Photocopy documentation as required
• Managing telephone enquiries as necessary in an efficient manner
• Actioning incoming e-mails as appropriate
• Initiating contact with and responding to requests from patients, team members and external agencies
• Liaise with the medical examiner office regarding deceased patients.
• Transfer of GP paper records via PCSE
• Liaise with PCSE in relation to registration queries.
• Support all clinical and admin' staff with general tasks as requested
• Maintain a clean, tidy, effective working area at all times
• Scanning of patient related documentation and attaching scanned documents to patients healthcare records

Person Specification

Other Requirements

Essential

• Disclosure Barring Service (DBS) check

Desirable

• Flexibility to work outside of core office hours

Qualifications

Essential

• Educated to GCSE level or equivalent
• GCSE Mathematics & English (C or above)
• Secretarial Qualification or experience

Personal Qualities

Essential

• Polite and confident
• Flexible and cooperative
• Motivated
• Forward thinker
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure

Experience

Essential

• Secretarial experience
• Experience of administrative duties

Desirable

• Experience of working with the general public
• NVQ Level 2 business and administration experience
• Experience of working in a health care setting, the wider NHS or primary care setting

Skills

Essential

• Good sound knowledge of medical terminology
• Excellent communication skills (written and oral)
• Strong IT skills ie Word, Excel, Outlook
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• Effective time management (Planning & Organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving & analytical skills
• Ability to follow policy and procedure

Desirable

• Systmone user skills
• Experience of using e-rs (choose & book system)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mayford House Surgery

Address

Boroughbridge Road

Northallerton

North Yorkshire

DL7 8AW

Employer's website

https://www.mayfordhouse.co.uk/home/ (Opens in a new tab)