Job responsibilities
Through structured medication reviews, support patients to take their medications to get the best from them, reduce waste and promote self-care.
Play a
positive part in supporting further integration of general practice with the
wider healthcare teams (including community and hospital pharmacy) to help improve
patient outcomes, ensure better access to healthcare and help manage general
practice workload.
Develop
relationships and work closely with other pharmacy professionals across the
wider health and social care system, integrated neighbourhood teams and
locality.
To act as
the point of contact for all medicine related matters, establishing positive
working relationships.
To
consult patients within defined levels of competence and if appropriate, independently
prescribe acute and repeat medication.
To
receive and resolve medicines queries from patients and other staff.
To
deliver long term condition clinics, particularly for patients with complicated
medication regimes and, prescribe accordingly.
To
provide pharmaceutical consultations with patients with long term conditions as
an integral part of the multidisciplinary team.
To
review medications for newly registered patients.
To
improve patient and carer understanding of confidence in and compliance with
their medication.
To
maintain accurate clinical records in conjunction with extant legislation.
To
encourage cost-effective prescribing throughout the organisation.
To
embed a robust electronic repeat prescribing system.
To
provide advice and answer medication related queries from patients and staff.
Respond
to the organisations medicines optimisation systems, including the repeat
prescribing and medication review systems.
To
improve the quality and effectiveness of prescribing through clinical audit and
education, to improve performance against NICE standards and clinical and
prescribing guidance.
To
develop yourself and the role through participation in clinical supervision,
training and service redesign activities.
To
provide subject matter expertise on medication monitoring, implementing and
embedding a system.
To
actively signpost patients to the correct healthcare professional.
To review
the latest guidance, ensuring the organisation conforms to NICE, CQC etc.
To
provide targeted support and proactive reviews for vulnerable, complex patients
and those at risk of admission and re-admission to secondary care.
To
support in the delivery of enhanced services and other service requirements on
behalf of the organisation.
To
participate in the management of patient complaints when requested to do so and
participate in the identification of any necessary learning brough about
through clinical incidents and near-miss events.
To
undertake all mandatory training and induction programmes.
To
contribute to and embrace the spectrum of clinical governance.
To
contribute to public health campaigns (e.g., COVID-19 or flu clinics) through
advice or direct care.
To always maintain a clean, tidy and effective working area.
Secondary Responsibilities
In addition to the primary responsibilities, the Clinical Pharmacist may be requested to:
- Support delivery of QOF, incentive schemes, QIPP and other quality or cost effectiveness initiatives.
- Agree and review prescribing formularies and protocols and monitor compliance levels
- Improve the data quality of medicine records and linking to conditions.
- Deliver training, mentoring and guidance to other clinicians and staff on medicine issues.
- Working in partnership with pharmacists and clinicians at place level, improve the safety and quality of prescribing after discharge from hospital admissions and attendance.
- Provide leadership and support to prescription administrative staff.
- Work with community pharmacists, hospital pharmacists and other stakeholders in the medicines supply chain to improve patient experience and manage incidents.
- Support virtual and remote models of consultation and support, including e-consultations, remote medication review, telehealth and telemedicine.
- Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner. Duties may vary from time to time without changing the general character of the post or level of responsibility.
Confidentiality
While seeking treatment, patients entrust us with, or
allow us to gather, sensitive information in relation to their health and other
matters. They do so in confidence and have the right to expect that staff will
respect their privacy and act appropriately.
In the performance of the duties outlined in this job
description, the post-holder may have access to confidential information
relating to patients and their carers, practice staff and other healthcare
workers. They may also have access to information relating to the PCN as a
business organisation.
All such information from any source is to be regarded
as strictly confidential.
Information relating to patients, carers, colleagues,
other healthcare workers or the business of the practice may only be divulged
to authorised persons in accordance with the practice policies and procedures
relating to confidentiality and the protection of personal and sensitive data.
Health and Safety
The post-holder will ensure all members of staff comply
with the member practices health and safety policies.
Ensure that site risk assessments and infection control
audits are completed in line with practice policies and comply with current
Health and Safety legislation.
Ensure any health and safety concerns are reported to the
Practice and PCN Transformation Manager.
Maintain up to date knowledge of health and safety and
infection control statutory and best practice guidelines and ensure
implementation across the business.
Making effective use of training to update knowledge and
skills and initiate and manage the training of others.
Actively identifying, reporting, and correction of health
and safety hazards and infection hazards immediately when recognised.
Equality and Diversity
The post-holder will support the equality, diversity and
rights of patients, carers and colleagues, to include:
- acting in a way that recognises the importance of peoples
rights, interpreting them in a way that is consistent with practice procedures
and policies, and current legislation
- respecting the privacy, dignity, needs and beliefs of
patients, carers and colleagues: and
- behaving in a manner which is welcoming to and of the
individual, is non-judgmental and respects their circumstances, feelings
priorities and rights.
Personal/Professional Development
The post-holder will participate in any training programme implemented by the PCN as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or
professional development
Taking responsibility for own development, learning and
performance and demonstrating skills and activities to others who are
undertaking similar work.
Governance
Ensure that the PCN complies with NHS contractual
obligations in relation to patient care and business objectives. Ensure all
complaints are recorded, reported and managed in accordance with the
requirements of the NHS Complaints Regulations.
Quality and Improvement
Work collaboratively as a key member of the PCN team, help
develop and promote a positive working culture, encouraging staff participation
and involvement in developing and improving their own contribution towards the
success of the organisation.
Manage and maintain credibility with all key contacts
within the network, to foster a culture of collaboration, and promote
inter-service learning to drive continuous improvement.
Implement relevant initiatives which improve services
delivered to patients and the operational effectiveness of the defined service
areas.
The details contained in this job description are not
exhaustive and may change as the post develops.