HCA - Health Care Assistant

Job description

Job responsibilities

OUTLINE OF DUTIES

• Venepuncture (i.e. checking request forms, checking patient identification, checking equipment, drawing blood, labelling bottles, checking venepuncture site).
• Blood Pressure, Height and Weight measurements.
• Smoking status checks.
• Urinalysis (and processing of samples).
• Assisting with contraceptive coil fits.
• Completing NHS Health Checks.
• When required, act as a chaperone for patients during consultations with other clinicians
• Chronic disease management: supporting our practice nurses and pharmacists with annual checks for patients with diabetes, hypertension and CHD. Diabetic foot checks.
• Seasonal flu vaccinations.
• Maintaining strict confidentiality of patients records and clinically related matters at all times.
• Promoting effective communication and relationships within the team.
• Partaking in clinical supervision for own development.
• Making effective use of the IT system (EMIS Web) by ensuring the consistent and accurate entering of data and use of appropriate coding.
• Contributing to practice/team audit and reviews of service delivery as required.
• Keeping up to date with mandatory training.
• Attending staff meetings and group training as required.
• Assists patients and where appropriate encourages self-care and self-management of self-limiting conditions through health promotion.
• Works within all relevant practice policies and procedural guidelines e.g.: Infection Control and Chaperoning.
• Potential for development with spirometry and wound management.

PERSON SPECIFICATION

Ideally we would like to appoint someone as follows:

• Competencies Have a good professional manner and be able to deal with patients and staff professionally even when under pressure. Strong inter-personal and communication skills. Enjoy working flexibly within a team and contributing to the team as a whole. Good IT skills and willing to learn.

• Qualifications and training Previous training in phlebotomy required. Experience of basic wound care. Experience of some or all of the following are desirable: contraception and sexual health, cervical screening, management of chronic diseases (asthma, COPD, CHD and diabetes.) A commitment to continuing professional development is therefore essential.
• ExperienceIn a primary care environment is preferable, although all registered HCAs that can demonstrate transferable skills and an interest in general practice are welcome to apply. Also important is the willingness and ability to learn, with training provided, to develop further skills in this area.
• Organisational fit A good team worker with a positive attitude.
• Special Requirements To be able to maintain confidentiality. To be able to deal with patients sensitively. Up to date Disclosure and Barring Service assessment.
• Organisational progression- The practice is committed to staff training and continuous professional development. The successful applicant will be prepared to attend training sessions and to put the learning into practice.

This is not a complete and final statement of duties and responsibilities and may be subject to review and amendment in the light of changing needs

Person Specification

Experience

Essential

• Phlebotomy: 1 year

Desirable

• Experience of working in primary care
• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HORFIELD HC

Address

Lockleaze Road

Bristol

BS7 9RR

Employer's website

https://www.horfieldhealthcentre.nhs.uk/ (Opens in a new tab)