Medical Secretary

Job description

Job responsibilities

OUTLINE OF DUTIES

• Proofing and retyping where necessary of all medical and confidential correspondence for the GP's, especially referrals, which have been created with voice recognition dictation software.

• Liaising directly with patients upon any matter relating to patient care as required

• Processing medical and confidential correspondence for the practice

• Scanning and coding hospital letters onto medical records within EMIS Web. (EMIS Web is our medical computerised patient management system.)

• Using EMIS Web, Choose & Book, Microsoft Office, Outlook, eRef, Remedy and other relevant software.

• Typing legal reports.

• Providing information to GP's concerning the availability of consultants and other clinic services.

• Arranging appointments for patients as required, following up referrals as appropriate.

• Preparation/updating of chronological records and computer inputting of relevant medical information.

• Liaising with GP's with reference to problem summaries and queries arising from the above duties.

• Manning the practice e-mail account on a rota basis, and actioning all incoming emails by reference to standard protocols

• Preparing for, attending, minuting and actioning various practice meetings (e.g. end of life, safeguarding, care homes, significant events, etc) as required

• Maintaining stationery supplies as required.

• Training and supervising staff as requested.

• Attending appropriate training as required, and keeping up to date with all required mandatory training.

• Being familiar with rules on Health and Safety matters and the correct procedure in case of a fire; and working within all relevant practice policies and procedural guidelines.

• Maintaining strict confidentiality at all times, on all matters relating to patients, GP's and other staff in accordance with current data protection legislation

• Fulfilling any other relevant duties that may be required from time to time.

• PERSON SPECIFICATION

  • Competencies Strong IT skills and ability to manage data. An organised and flexible approach to work, with the ability to plan, prioritise and balance often conflicting demands. Good audio typing and copy typing speeds. The ability to work on own initiative and be self-motivated, with a can-do attitude. A proactive and creative approach to problem-solving.

  • Qualifications and training Formal qualifications are not required. Familiarity with the EMIS Web patient management system is highly desirable, as is a good working knowledge of data protection. Previous training within healthcare or administration. A willingness and desire to learn is essential.

  • Experience Experience of administration, data management, and IT within a primary health environment would be a significant advantage but is not critical. As important is the ability to learn the necessary skills in these areas, with training provided.

  • Organisational fit A good team worker who believes in customer service. Takes personal responsibility to make themselves an amenable, compatible and effective team member.

  • Special requirements To be able to maintain strict confidentiality at all times.

  • Organisational progression The practice is committed to staff training and continuous professional development. The successful applicant will be prepared to identify training requirements, attend training sessions and put the learning into practice.

Person Specification

Experience

Essential

• Proven ability to remain professional and composed under pressure. Excellent interpersonal and communication skills. Flexible, with a strong commitment to teamwork. Positive, proactive can-do attitude. Eagerness to learn and develop new skills. Confident in using IT systems and digital tools.

Desirable

• Previous experience working in a healthcare or clinical setting. Background in customer service or a patient-facing role.
• Background in administration or a secretarial work.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HORFIELD HC

Address

Lockleaze Road

Bristol

BS7 9RR

Employer's website

https://www.horfieldhealthcentre.nhs.uk/ (Opens in a new tab)