North Beverley Medical Centre

care Navigator/ Data Clerk

Information:

This job is now closed

Job summary

Vacancy for 32 hours per week

### Join Our Team as a Care Navigator!

Are you passionate about making a difference in people's lives? Do you have a knack for guiding others through the complex healthcare system? If so, we have the perfect opportunity for you!

Job Summary/Hours:

Monday, Weds, Thurs, Fri across 32 hours.

We are seeking a hardworking, and detail orientated individual to join our GP practice based in Beverley. You will be working as part of our administrative team to deliver an efficient, high standard level of administrative support.

The role will require at least one 7:45 am start and one 6pm finish. We are open on a Tuesday evening until 8pm and the successful candidate will be placed on a rota to work this shift (approx 1 in 8).

The position would especially suit an applicant withprevious experience in a primary care setting, however training will be provided to the right candidate.Candidate must have excellent communication skills, and have the ability to work in a pressured environment of a busy practice.

Past applicants need not apply and open for UK residents only

Main duties of the job

To ensure the effective and efficient administration of the Practice.

To provide day-to-day management of all workloads and tasks within the Practice.

Coding incoming clinical letters efficiently and effectively and appropriately completing any required actions.

Summarising of new patient records.

Proactively communicating information between relevant patients and clinicians.

To develop and maintain individual and team performance.

To ensure compliance with all current health and safety and employment legislation.

As a Care Navigator you will be expected to:-

Offer general assistance to the practice team, patients and visitors to the practice, either in person or over the telephone

Receive and direct patients courteously and efficiently so that they can access the appropriate service or healthcare professional without difficulty.

Undertake various administrative duties which contribute to the smooth running of the Practice.

Ensure communication to and from patients, other members the primary care team and external agencies is processed accurately and within the necessary timescales.

About us

At North Beverley Medical Centre, we are committed to providing exceptional healthcare services to our community. Our compassionate team ensure that our patients receive the best care possible.

We offer a wide range of medical services, from routine check-ups to annual health checks for chronic disease management, ensuring all patients healthcare needs are met under one roof.

Our team of doctors, nurses, and healthcare professionals are highly qualified and dedicated to providing personalized care.

We believe in treating the whole person, not just the illness. Our holistic approach focuses on your physical, emotional, and mental well-being.

We have a growing list size of 6500 patients. We strive to be a friendly, well run practice using System one . We are going over to SYSTEM ONE at the end of June. We are an integral part of the Beverley PCN and work closely with the other practices within the PCN.

Google reviews: 4.6 stars

google reviews north beverley medical centre - Google Search

Details

Date posted

18 June 2024

Pay scheme

Other

Salary

£11.44 to £11.60 an hour depends on experience in the same role/same job category

Contract

Permanent

Working pattern

Part-time

Reference number

A0724-24-0003

Job locations

Pighill Lane

Beverley

HU17 7JY


Job description

Job responsibilities

No 2 days are the same at North Beverley Medical Centre. Your main duties will include liaising with patients on a daily basis and ensuring that their patient journey is as uncomplicated as possible.

You will need to be very flexible in their approach and be able to think out of the box.

Please see the attached job description and person spec for more information.

We would expect examples relating to the job description in your C.V.

Job description

Job responsibilities

No 2 days are the same at North Beverley Medical Centre. Your main duties will include liaising with patients on a daily basis and ensuring that their patient journey is as uncomplicated as possible.

You will need to be very flexible in their approach and be able to think out of the box.

Please see the attached job description and person spec for more information.

We would expect examples relating to the job description in your C.V.

Person Specification

Skills

Essential

  • Excellent communication skills (written and oral)
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Effective time management (planning and organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving and analytical skills
  • Ability to follow policies and procedures

Desirable

  • Strong IT skills
  • SystmOne user skills

Qualifications

Essential

  • educated to GCSE level or equivalent

Desirable

  • Care navigation certificate
  • customer service qualification

Experience

Essential

  • Experience of working with the public
  • Experience of administrative duties.

Desirable

  • Experience of working in a healthcare setting
  • Experience inputting data and clinical coding
Person Specification

Skills

Essential

  • Excellent communication skills (written and oral)
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Effective time management (planning and organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving and analytical skills
  • Ability to follow policies and procedures

Desirable

  • Strong IT skills
  • SystmOne user skills

Qualifications

Essential

  • educated to GCSE level or equivalent

Desirable

  • Care navigation certificate
  • customer service qualification

Experience

Essential

  • Experience of working with the public
  • Experience of administrative duties.

Desirable

  • Experience of working in a healthcare setting
  • Experience inputting data and clinical coding

Employer details

Employer name

North Beverley Medical Centre

Address

Pighill Lane

Beverley

HU17 7JY


Employer's website

https://www.northbeverleymedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

North Beverley Medical Centre

Address

Pighill Lane

Beverley

HU17 7JY


Employer's website

https://www.northbeverleymedicalcentre.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Sharon Smith

sharon.smith178@nhs.net

0148282546

Details

Date posted

18 June 2024

Pay scheme

Other

Salary

£11.44 to £11.60 an hour depends on experience in the same role/same job category

Contract

Permanent

Working pattern

Part-time

Reference number

A0724-24-0003

Job locations

Pighill Lane

Beverley

HU17 7JY


Supporting documents

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