Digital and Transformation Lead PCN

Job description

Job responsibilities

Key Responsibilities.

Data Quality and Analytics

Design and maintain SystemOne searches and reports for clinical and operational metrics.

Extract, clean and interpret data to support the PCN's health inequalities work, IIF targets, and DES-aligned priorities.

Develop interactive dashboards (e.g., Power BI or Excel) for visualising appointment activity, workforce utilisation, and patient outcomes.

Identify data inconsistencies, support data cleansing, and help practices improve coding and data quality standards.

Track trends and highlight areas of variation or improvement across practices.

Digital Transformation Support

Assist practices in maximising use of existing digital tools including NHS App features, online consultations, and appointment mapping systems.

Provide digital input into the PCNs transformation programmes and contribute to local digital strategy development in line with ICS direction.

Support the PCN in meeting DES digital transparency and access requirements, including timely submission of data to NHS England.

Practice Support and Upskilling

Act as a point of contact for digital and data queries across practices.

Provide coaching and troubleshooting support for admin and clinical staff in using digital systems (e.g. SystemOne templates, searches, reports).

Promote digital inclusion and support practices to identify and reach digitally excluded patient groups.

Monitoring and Evaluation

Regularly report on performance indicators linked to the Investment and Impact Fund (IIF), patient access metrics, and local inequalities targets.

Monitor uptake and use of digital tools, evaluate the impact of service changes, and provide feedback to the leadership team.

Contribute to audit cycles and quality improvement projects using data insights.

Person Specification

Experience

Essential

• Experience working in general practice or primary care networks.
• Strong proficiency in SystemOne search/report builder and Microsoft Excel.
• Experience with creating or managing dashboards Power BI desirable.
• Knowledge of NHS data flows, coding standards e.g. SNOMED, and data governance.
• Ability to interpret and clearly present complex data to a non-technical audience.
• Experience supporting staff across multiple sites or teams.
• Strong communication and collaboration skills.
• A commitment to improving care through digital innovation.

Desirable

• Experience supporting health inequalities and population health initiatives.
• Knowledge of PCN DES contractual requirements and IIF indicators.
• Familiarity with the NHS Federated Data Platform FDP or ICS-aligned reporting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Bradford Moor Practice

Address

Barkerend Health Centre

Barkerend Rd

Bradford

West Yorkshire

BD3 8QH

Employer's website

https://bradfordmoorpractice.co.uk/ (Opens in a new tab)