Heart of Lincoln Medical Group (HLMG)

Administrator

The closing date is 15 September 2025

Job summary

As an Administrator you will be a member of the Administration Team, assisting in the processing of patient correspondence onto the clinical system for all HLMG sites.You will be the main point of contact for enquires regarding patient correspondence from clinical and non-clinical staff.

Main duties of the job

Under the general direction of the Administration Manager, the administrator will be expected to undertake the following responsibilities:

Process incoming documents in accordance with HLMG policy.

To open the internal and external mail and scan any patient correspondence onto the clinical system in accordance with HLMG policy.

Identify relevant clinical information documented in patient correspondence and code appropriately.

Manage the Email accounts ensuring every Email is actioned appropriately and in a timely manner.

To work flexibly to ensure that tasks are carried out appropriately and efficiently, including a willingness to provide cover for absent colleagues.

Maintain confidentiality and discretion at all times.

Adhere to HLMG policies and procedures.

About us

Come and join the Heart of Lincoln Medical Group , a newly formed group of practices that are growing and developing their services. We are looking to recruit staff that have a real passion and drive to deliver high quality patient centred primary care services to our diverse, multicultural population in the centre of Lincoln.

We have 3 main sites that the group operates out of :- Portland Street, Newark Road and Lincoln University.

Date posted

08 September 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

A0720-25-0023

Job locations

60 Portland Street

Lincoln

LN5 7LB

Job description

Job responsibilities

Under the general direction of the Administration Manager, the administrator will be expected to undertake the following responsibilities:

Process incoming documents in accordance with HLMG policy.

Identify relevant clinical information documented in patient correspondence and code appropriately.

To open the internal and external mail and scan any patient correspondence onto the clinical system in accordance with HLMG policy.

Manage the Email accounts ensuring every Email is actioned appropriately and in a timely manner.

Action any tasks accordingly that are assigned to the group in a timely manner.

Action any documents accordingly that are assigned to the group in a timely manner.

Ensure external mail is posted daily and arrange recorded delivery when necessary.

Assist with training for new staff or less experienced staff by demonstrating own activities and processes in the service.

To work flexibly to ensure that tasks are carried out appropriately and efficiently, including a willingness to provide cover for absent colleagues.

Report any areas of concerns to the Administration Manager immediately.

To undertake any other tasks commensurate with the post.

To complete mandatory training.

To be aware and adhere to HLMG policies and procedures including maintaining confidentiality and discretion.