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Heart of Lincoln Medical Group (HLMG)

Administrator

Information:

This job is now closed

Job summary

Provide a range of administrative support across practices, adhering to group policy and processes. Administration of patient results, incoming documents and allocation of tasks to clinicians where appropriate.

Main duties of the job

To ensure that all test results are actioned and processed in a timely manner.

To process incoming documents in accordance with practice policy using Ez doc system.

To manage incoming emails and distribute appropriately.

Recall patients for bloods, injections, reviews etc.

All other aspects of administration within the group to include prescriptions, registrations, movement of records, shared care agreements etc.

About us

Come and join the Heart of Lincoln Medical Group , a group of practices that are growing and developing their services. We are looking to recruit staff that have a real passion and drive to deliver high quality patient centred primary care services to our diverse, multicultural population in the centre of Lincoln.

We have 3 main branches that the group operates out of :- Portland Street, Newark Road, Lincoln University, plus Newland which is overseen by Portland.

Details

Date posted

16 February 2024

Pay scheme

Other

Salary

£10.42 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A0720-24-0005

Job locations

501A Newark Road

Lincoln

LN6 8RT


City Medical Practice

60 Portland Street

Lincoln

LN5 7LB


University of Lincoln Health Service

Campus Way

Lincoln

LN6 7GA


Job description

Job responsibilities

GENERAL DUTIES

To work flexibly to ensure that tasks are carried out appropriately and efficiently, including a willingness to provide cover for absent colleagues.

To be aware of the HLMG Policies and Procedures.

To be aware and ensure compliance with Health & Safety Regulations in relation to the job function.

To undertake any other tasks commensurate with the post

Skills

SystmOne experience desirable but not essential.

Excellent written and communication skills

Ability to use own initiative

High level of IT literacy due to reliance on data management and digital & IT systems

Ability to work on own initiative and prioritise effectively with minimal supervision working to tight and challenging timescales

Flexibility and adaptability

Ability to concentrate on producing high quality work in a noisy, and busy work environment under pressure to meet tight deadlines (and competing demands) where the work pattern is unpredictable.

Excellent organisational skills with an attention to detail

Good communication skills

Methodical and systematic approach

Behaviour

Flexibility, adaptability and the ability to deal with change and the demands of the post

Able to maintain confidentiality

Good interpersonal and communication skills

Discretion and tact

A willingness and ability to work as a member of the team, working with colleagues to provide effective support to the team.

The postholder is required to meet deadlines and respond to urgent requests on a regular basis.

The ability to concentrate for long periods of time, often in distracting conditions and with frequent interruptions, is essential.

Verbal contact with patients, carers, family members.

Occasional exposure to distressed patients/relatives/staff

There is a necessity to work with computer equipment for a large part of the day

Very busy and noisy office environment

Ability to travel between sites essential

There will be a need to travel between branch sites so car business insurance is required if a driver.

Job description

Job responsibilities

GENERAL DUTIES

To work flexibly to ensure that tasks are carried out appropriately and efficiently, including a willingness to provide cover for absent colleagues.

To be aware of the HLMG Policies and Procedures.

To be aware and ensure compliance with Health & Safety Regulations in relation to the job function.

To undertake any other tasks commensurate with the post

Skills

SystmOne experience desirable but not essential.

Excellent written and communication skills

Ability to use own initiative

High level of IT literacy due to reliance on data management and digital & IT systems

Ability to work on own initiative and prioritise effectively with minimal supervision working to tight and challenging timescales

Flexibility and adaptability

Ability to concentrate on producing high quality work in a noisy, and busy work environment under pressure to meet tight deadlines (and competing demands) where the work pattern is unpredictable.

Excellent organisational skills with an attention to detail

Good communication skills

Methodical and systematic approach

Behaviour

Flexibility, adaptability and the ability to deal with change and the demands of the post

Able to maintain confidentiality

Good interpersonal and communication skills

Discretion and tact

A willingness and ability to work as a member of the team, working with colleagues to provide effective support to the team.

The postholder is required to meet deadlines and respond to urgent requests on a regular basis.

The ability to concentrate for long periods of time, often in distracting conditions and with frequent interruptions, is essential.

Verbal contact with patients, carers, family members.

Occasional exposure to distressed patients/relatives/staff

There is a necessity to work with computer equipment for a large part of the day

Very busy and noisy office environment

Ability to travel between sites essential

There will be a need to travel between branch sites so car business insurance is required if a driver.

Person Specification

Qualifications

Essential

  • GCSE grade A to C in English

Desirable

  • IT training
  • NVQ in administration

Experience

Essential

  • Experience of working in administration

Desirable

  • Experience of working in primary care
Person Specification

Qualifications

Essential

  • GCSE grade A to C in English

Desirable

  • IT training
  • NVQ in administration

Experience

Essential

  • Experience of working in administration

Desirable

  • Experience of working in primary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Heart of Lincoln Medical Group (HLMG)

Address

501A Newark Road

Lincoln

LN6 8RT


Employer's website

https://www.newarkroadsurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Heart of Lincoln Medical Group (HLMG)

Address

501A Newark Road

Lincoln

LN6 8RT


Employer's website

https://www.newarkroadsurgery.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Administration Manager

Hayley Vernon

hayley.vernon2@nhs.net

01522896800

Details

Date posted

16 February 2024

Pay scheme

Other

Salary

£10.42 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A0720-24-0005

Job locations

501A Newark Road

Lincoln

LN6 8RT


City Medical Practice

60 Portland Street

Lincoln

LN5 7LB


University of Lincoln Health Service

Campus Way

Lincoln

LN6 7GA


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