Maintenance and Estates Assistant

Job description

Job responsibilities

Undertake the day-to-day responsibility for the effective maintenance, repair, and legislative compliance of all the buildings within the Groups estates. (All 4 sites)

First point of contact for staff to report maintenance and repair issues.

You will be required to carry out a mix of planned preventative maintenance and reactive repair maintenance work that does not justify the attention of a fully qualified maintenance contractor, related to your training and or experience.

Liaise with cleaning contractors and in-house cleaning team.

To obtain repair and maintenance quotes from contractors

To co-ordinate the repair and maintenance requirements of buildings within the group with external contractors

To co-ordinate the repair and maintenance requirements of buildings with the Landlords where appropriate

Be responsible for the timely delivery of planned and reactive maintenance activities; ensuring compliance with legislation across all sites.

Act as the Health and Safety officer, responsible for ensuring the continual improvement of the health and safety systems and procedure across all sites and be comfortable planning projects and have a working knowledge of office H&S requirements seeking advice from our retained H&S partner as required.

Ensure all policies and processes pertaining to facilities management are kept up to date.

Maintain a schedule of capital and maintenance works that are completed, ongoing, and planned for each location within the Group.

Be the first point of contact for workstation assessments for staff working in the office and at home, making recommendations for practical adjustments and ensuring the team are ergonomically comfortable.

You will manage the reporting and analysis of all risks allocated against Estates and Facilities to ensure that all issues are addressed in a timely manner.

Be flexible in working pattern (some evening and weekend work required)

You will use relevant tools and equipment in accordance with training and safety procedures.

You must have the physical ability and agility to carry out manual handling.

To work flexibly to ensure that tasks are carried out appropriately and efficiently, including a willingness to provide cover for absent colleagues.

To be aware of the HLMG Policies and Procedures.

To be aware and ensure compliance with Health & Safety Regulations in relation to the job function.

To undertake any other tasks commensurate with the post

Physical and Mental Skills

Knowledge & Experience

Experience of effectively managing day to day facility requirements across multiple sites in an Estates portfolio

experienced in managing facilities contracts and negotiating with external suppliers. In addition, you will be willing to be hands on to fix minor practical problems as they crop up.

Basic working knowledge of Health and Safety Law

Ability to create strong working relationships with approved suppliers and contractors.

Evidence of continuous professional development

Skills

Excellent written and communication skills.

Ability to use own initiative.

High level of IT literacy

Ability to work on own initiative and prioritise effectively with minimal supervision working to tight and challenging timescales.

Experience of acting as a Health and Safety Officer

Flexibility and adaptability

Ability to concentrate on producing high quality work in a noisy, and busy work environment under pressure to meet tight deadlines.

Excellent organisational skills with an attention to detail

Methodical and systematic approach

Behaviour

Flexibility, adaptability, and the ability to deal with change and the demands of the post.

Able to maintain confidentiality.

Good interpersonal and communication skills

To demonstrate kindness and compassion in all interactions

Discretion and tact

Physical, Mental and Emotional Effort Required

A willingness and ability to work as a member of the team.

The postholder is required to meet deadlines and respond to urgent maintain requests or Health and Safety issues, as they arise.

An ability to offer solutions to a problem quickly and effectively

Outline of Working Conditions

There is a necessity to work with computer equipment for a large part of the day.

Very busy office environment

There will be a need to travel between branch sites so full clean drivers licence, access to a car and for your car insurance to cover business travel is required.

Some weekend and evening work

Person Specification

Knowledge, Skills, Aptitudes

Essential

• Physically able and agile to carry out manual handling.
• Excellent written and communication skills.
• Ability to input and manipulate data into databases and or spreadsheets.
• Proficiency in use of Microsoft Office word and excel.
• Ability to problem solve.
• Ability to work on own initiative and prioritise effectively with minimal supervision working to tight and challenging timescales.
• Ability to concentrate on producing high quality work in a busy work environment under pressure to meet tight deadlines.
• Excellent organisational skills with an attention to detail
• Good interpersonal, communication and influencing skills.
• Flexibility, adaptability, and the ability to deal with change and the demands of the post.
• Able to maintain confidentiality.
• Able to demonstrate kindness and compassion in all interactions.
• Discretion and tact
• Positive can-do attitude and approach
• Willingness to learn

Desirable

• ICT training
• ECDL

Experience

Essential

• Previous professional experience in a trade or maintenance role and can demonstrate knowledge of general maintenance and manual working with tools.
• Working knowledge of Health and Safety law
• Excellent IT Skills
• Experience of reviewing, developing, and implementing systems and processes

Desirable

• System/process development training
• Experience of being a Health and Safety officer,
• Budget management experience

Qualifications

Essential

• GCSE English and Maths Grade C or above (or equivalent qualification)
• Full clean driving license

Desirable

• 5 GCSEs Grade C or above (or equivalent)
• Relevant qualification in maintenance and estates.
• Relevant Qualifications in Health and Safety

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Heart of Lincoln Medical Group (HLMG)

Address

City Medical Practice

60 Portland Street

Lincoln

LN57LB

Employer's website

https://www.newarkroadsurgery.co.uk/ (Opens in a new tab)