Medical Receptionist

Job summary

Beechwood Surgeryhas an opportunity for an enthusiastic and proactive receptionist to join our team on apart-time basis for approximately 18 hours per week, over 3 days, however there is some flexibility.Shifts will vary, with the earliest start time of 07:45 and latest finish time of 19.00.

Beechwood Surgery is a large, busy surgery based in Brentwood, Essex, with excellent transport links by rail and road, as well as an onsite car park.We offer all staff:

• NHS pension scheme which is a defined benefits scheme - 20% employer contribution
• Health service discounts
• Annual Leave: minimum 33 days FTE, with enhancements for long service.

Main duties of the job

The receptionist plays a pivotal role in the experience of patients at our practice,helping them to access the right services and dealing with their queries face-to-face, online and by telephone.

The main responsibilities of the role include:

• Greeting and directing all patients.
• Making appointments.
• Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member as appropriate.
• Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
• Advising patients of practice procedures.
• Accurately maintaining patient database and records, photocopying, filing and scanning.

About us

We currently have 13,500+ patients headed by a strong partnership of four GPs.

Our GPs, patients and practice teams benefit from innovative tech and workflow management processes. This approach improves patient access and hugely streamlines administrative tasks, with the support of highly-trained multi-disciplinary teams.

With mentorship, support, in-house learning and development .

We are an accredited training practice.