Administrator and Summariser

Job description

Job responsibilities

Job Summary

We are looking for an enthusiastic and flexible Administrator / Summariser to join our busy but friendly GP surgery. The role of the Administrator and Summariser involves supporting the Practice with the provision of administrative services such as registering new patients and ensuring all GP-links and reports are completed in EMIS. The role will also include reception duties if required including handling telephone enquiries and electronic patient correspondence.

About Hanham Health

Hanham Health is a large, forward-thinking GP practice in South Gloucestershire operating over two sites (Hanham Surgery and Oldland Surgery) with other branches in Almondsbury and Pilning. We offer a high standard of service to our patients and embrace different ways of working and new initiatives.

We invest heavily in our team members and training opportunities are encouraged.

Core Benefits

26 days of Annual Leave plus bank holidays (this will be pro-rated for part-time employees). The exact individual holiday entitlement will be shared in a document from your manager if you are successful.

NHS Pension Scheme

Professional Development opportunities

A prioritisation on the well-being of our staff. For instance, Hanham Health offer comprehensive support through initiatives such as our Employee Assistance Programme, which provides confidential counselling and resources.

Main Duties

Summarising and filing of new patient notes.

Processing GP2GP workflow for newly registered patients.

Scanning, clinical coding and summarisation of document workflow

Allocating Path Lab results.

Registering new patients.

Ensuring all GP-links and reports are completed in EMIS.

Monitoring the practice email account in line with protocol.

Assisting with prescription requests and reception duties when required.

Covering inbound telephone calls and electronic patient contacts.

The role includes access to highly sensitive information and the post holder should, therefore, ensure that they conduct their work with the strictest confidence and comply with information governance, data protection and record keeping policies at all times.

The successful candidates will need to be hard-working, flexible, enthusiastic and have excellent communication, attention to detail, administrative and IT skills. In addition, we are looking for people who work well and remain calm under pressure and can work independently. Previous experience of a GP practice would be beneficial, but it is not essential as full training will be offered.

Further information about Hanham Health www.hanhamhealth.co.uk.

Application Deadline: 19th January 2026 - Please note that this job advertisement may close earlier than the stated deadline if we identify a suitable candidate or receive a high volume of applications.

Job Type: Full time

Pay: £12.75 per hour

Work Pattern: Monday Friday 09:00- 17:00

Expected hours: 37.5 per week

Job Types: Full-time, Permanent

Benefits:

• Bereavement leave
• Company pension
• Cycle to work scheme
• Employee discount
• Free flu jabs
• Free parking
• Health & wellbeing programme
• On-site parking
• Sick pay
• Store discount

Experience:

Medical Records: 1 year (preferred)

Work Location: In person

Person Specification

Qualifications

Essential

• GCSE Maths and English
• Competent IT skills

Desirable

• Previous GP experience preferred but not essential as full training offered, coding /summarising.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hanham Health

Address

33 Whittucks Road

Hanham

Bristol

BS15 3HY

Employer's website

https://www.hanhamhealth.co.uk (Opens in a new tab)