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Sina Health Centre

Team leader/Reception Supervisor

Information:

This job is now closed

Job summary

The post holder will be responsible for the day to day superivision of all reception staff and associated functions including the repeat prescribing, ensuring all funtions are carried out in accordance with procedures, protocols and time-scales reporting to the Deputy/Practice Manager as necessary and appropriate

Main duties of the job

Knowledge of EMIS web advantage

Reception & leadership experience, IT literate, Microsoft office Word, Excel.

Able to work on own initiative

About us

The surgery has very helpful and friendly staff. We all work to help each other as a team to ensure the best possible care for our patients.

The practice is Covid safe, ensuring patients practice hand cleanliness when visiting. The surgery is very well maintained inside and out. The surgery has adequate parking for patients and staff.

CQC rated good at practice.

Details

Date posted

17 October 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Flexible working

Reference number

A0690-23-0001

Job locations

Ashmore Park Medical Centre

Griffiths Drive

Wednesfield

West Midlands

WV11 2LH


Job description

Job responsibilities

Maintain self and team professionalism

To put diaries on for GPs & all clinical staff

Book locum Gps when requested

Keep the Deputy Practice Manager informed of any matters arising or potential problems

Rotas, availability, changes for admin staff

Paper flow systems

Organize duty rotas, co-ordinate leave requests

Update appointment system (EMIS) for leave / changes

Attend meetings when necessary with the Deputy Practice Manager

Assist Deputy Practice Manager with recruitment of new staff

Provide Induction and training for new staff

Ensure practice policies are followed and accurate records are kept particular reference

to appointments, messages, visits patient registration repeat prescribing, births deaths etc

Report IT problems

Report maintenance faults i.e. lights, doors, building issues as necessary to NHSPS

(NHS Property Services)

Ensure communications system are running smoothly and that reception staff are kept fully

Informed of changes and procedures

Be conversant with Practice Fire Regulations

The above list of duties is not exhaustive and may be subject to change as deemed necessary.

Job description

Job responsibilities

Maintain self and team professionalism

To put diaries on for GPs & all clinical staff

Book locum Gps when requested

Keep the Deputy Practice Manager informed of any matters arising or potential problems

Rotas, availability, changes for admin staff

Paper flow systems

Organize duty rotas, co-ordinate leave requests

Update appointment system (EMIS) for leave / changes

Attend meetings when necessary with the Deputy Practice Manager

Assist Deputy Practice Manager with recruitment of new staff

Provide Induction and training for new staff

Ensure practice policies are followed and accurate records are kept particular reference

to appointments, messages, visits patient registration repeat prescribing, births deaths etc

Report IT problems

Report maintenance faults i.e. lights, doors, building issues as necessary to NHSPS

(NHS Property Services)

Ensure communications system are running smoothly and that reception staff are kept fully

Informed of changes and procedures

Be conversant with Practice Fire Regulations

The above list of duties is not exhaustive and may be subject to change as deemed necessary.

Person Specification

Experience

Essential

  • Experience of EMIS web,
  • Experience within primary care advantageous
  • Reception & supervisory experience
  • Able to work on own initiative
Person Specification

Experience

Essential

  • Experience of EMIS web,
  • Experience within primary care advantageous
  • Reception & supervisory experience
  • Able to work on own initiative

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sina Health Centre

Address

Ashmore Park Medical Centre

Griffiths Drive

Wednesfield

West Midlands

WV11 2LH


Employer's website

https://www.sinahealthcentre.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Sina Health Centre

Address

Ashmore Park Medical Centre

Griffiths Drive

Wednesfield

West Midlands

WV11 2LH


Employer's website

https://www.sinahealthcentre.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Manager

Allison Leary

allison.leary@nhs.net

01922490122

Details

Date posted

17 October 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Flexible working

Reference number

A0690-23-0001

Job locations

Ashmore Park Medical Centre

Griffiths Drive

Wednesfield

West Midlands

WV11 2LH


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