Job summary
Based at the Chantry Site an exciting opportunity has arisen to join the SLC Medical Group Admin team.
We are looking to strengthen our team with a Recall, Quality Outcomes Framework (QOF) & Prescription Team Lead, the successful candidate will also support the Reception Team Lead.
The successful candidate will ideally have experience of working within a leadership role, possess good IT, communication and organisational skills and demonstrate the ability to work in a busy environment.
The successful candidate must be flexible in approach to working hours and have the capacity to work extra hours at short notice or to cover annual leave.
Main duties of the job
The successful candidate will be responsible for the efficient management
and direction of the QoF, Recall, and Repeat Prescription teams, ensuring all duties
are performed effectively and to the required standard, meeting the objectives
of the practice.
About us
SLC Medical Group have three sites:
Scartho site: Scartho Medical Centre, Springfield Road, Scartho, Grimsby DN33 3JF.
Lynton site: Taylors Avenue Medical Centre, Taylors Avenue, Cleethorpes, DN35 0LN.
Chantry site: Church View Health Centre, Cartergate, Grimsby, DN311QZ.
We are focused on providing a high standard of care to our patient population. Teamwork is key to the success and development of our practice.
Staff are valued and supported to develop skills and knowledge.
Job description
Job responsibilities
The Administration Team Leads are responsible for the smooth, efficient, and effective running of the administration teams, providing day to day support to members of staff under their remit.
Working closely with the Deputy
Practice Manager, the post holder will ensure processes and procedures function
effectively, maintaining standards for registration with the Care Quality
Commission and internal practice policies and requirements.
The position holds first
line leadership responsibility for the specific administration team and will be supported
by the Deputy Practice Manager.
It is essential that a
strict code of confidentiality is adhered to at all times.
Principle Responsibilities:
- Responsibility
for leading the recall team to ensure patients are booked in for their reviews in a timely manner.
- Responsibility
for supporting the Prescription Team to ensure that patients requests are processed accurately and in a timely manner, liaising with the pharmacists to complete medication reviews, supporting patients transition to Electronic Repeat Dispensing.
- To develop skills to support the Reception Team Lead and provide cover in their absence.
- Provide support to the management team in developing and reviewing practice policies and systems.
- Monitor,
co-ordinate and escalate QOF under the direction of the Deputy Practice
Manager.
- Review staffing requirements and identify training needs
- Ensure that
appropriate mechanisms are in place to maintain patient confidentiality
and security of health records.
Job description
Job responsibilities
The Administration Team Leads are responsible for the smooth, efficient, and effective running of the administration teams, providing day to day support to members of staff under their remit.
Working closely with the Deputy
Practice Manager, the post holder will ensure processes and procedures function
effectively, maintaining standards for registration with the Care Quality
Commission and internal practice policies and requirements.
The position holds first
line leadership responsibility for the specific administration team and will be supported
by the Deputy Practice Manager.
It is essential that a
strict code of confidentiality is adhered to at all times.
Principle Responsibilities:
- Responsibility
for leading the recall team to ensure patients are booked in for their reviews in a timely manner.
- Responsibility
for supporting the Prescription Team to ensure that patients requests are processed accurately and in a timely manner, liaising with the pharmacists to complete medication reviews, supporting patients transition to Electronic Repeat Dispensing.
- To develop skills to support the Reception Team Lead and provide cover in their absence.
- Provide support to the management team in developing and reviewing practice policies and systems.
- Monitor,
co-ordinate and escalate QOF under the direction of the Deputy Practice
Manager.
- Review staffing requirements and identify training needs
- Ensure that
appropriate mechanisms are in place to maintain patient confidentiality
and security of health records.
Person Specification
Qualifications
Essential
- Good General Secondary Education Educated to GCSE level standard
Experience
Essential
- Experience of working in a busy administration function/team
Desirable
- Experience of working in primary care
Person Specification
Qualifications
Essential
- Good General Secondary Education Educated to GCSE level standard
Experience
Essential
- Experience of working in a busy administration function/team
Desirable
- Experience of working in primary care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.