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Dr Andreou & Partners

Prescription Clerk/Admin Assistant

The closing date is 12 May 2026

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Job summary

This is a varied and rewarding position combining prescription processing with general administrative duties. The successful candidate will play a key role in ensuring the smooth and efficient operation of our practice.

Main duties of the job

  • Processing repeat prescription requests accurately and efficiently in line with practice protocols
  • Liaising with GPs, pharmacists, and other healthcare professionals regarding prescriptions
  • Handling patient queries related to prescriptions in a professional and timely manner
  • Managing incoming and outgoing correspondence
  • Maintaining accurate patient records using clinical systems
  • Supporting the reception and admin team with general administrative tasks as required
  • Ensuring confidentiality and data protection standards are upheld at all times

About us

We are a large, well-established and forward-thinking GP training practice operating across two sites: Oldbury Health Centre and Walford Street Surgery. Serving a diverse population of approximately 24,000 patients, our modern premises offer excellent facilities, including a large on-site car park.

We are a patient-focused, highly motivated and progressive practice with a strong commitment to innovation, staff development and delivering excellent clinical care. As a training practice, we are passionate about supporting learning and professional growth within a supportive and inclusive environment.

Our multidisciplinary team is large and diverse, comprising 5 GP partners, 8 salaried GPs, and a highly skilled nursing team of 10 members with a broad range of expertise. This is complemented by a variety of ARRS roles, enhancing our ability to meet patient needs. Our clinical staff are supported by an experienced and dedicated administrative team, ensuring smooth day-to-day operations.

We pride ourselves on fostering a positive team culture where staff feel valued, supported and empowered to contribute to the ongoing development of our services.

Details

Date posted

14 April 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A0673-26-0000

Job locations

Albert Street

Oldbury

West Midlands

B69 4DE


Walford Street Surgery

19 Walford Street

Tividale

Oldbury

West Midlands

B69 2LD


Job description

Job responsibilities

To be responsible for the accurate and timely processing of prescription requests for the entitled population, liaising effectively with all relevant personnel.

Duties can include, but are not limited to, the processing of repeat prescriptions in electronic and hard copy format, including online requests. In addition, the post holder will be required to support the multi-disciplinary team, ensuring the strategic objectives of the organisation are met, and providing administrative support as required, in line with the needs of the organisation. Duties can include, but are not limited to, supporting the administration team with patient registration, booking appointments, and processing of information (electronic and hard copy) in a timely manner and in accordance with current policies.

Also to support staff with the distribution of information, messages and enquiries for the clinical team, liaising with multi-disciplinary team members and external agencies such as secondary care and community service providers.

The post-holder will be an integral part of the general practice team.

Job description

Job responsibilities

To be responsible for the accurate and timely processing of prescription requests for the entitled population, liaising effectively with all relevant personnel.

Duties can include, but are not limited to, the processing of repeat prescriptions in electronic and hard copy format, including online requests. In addition, the post holder will be required to support the multi-disciplinary team, ensuring the strategic objectives of the organisation are met, and providing administrative support as required, in line with the needs of the organisation. Duties can include, but are not limited to, supporting the administration team with patient registration, booking appointments, and processing of information (electronic and hard copy) in a timely manner and in accordance with current policies.

Also to support staff with the distribution of information, messages and enquiries for the clinical team, liaising with multi-disciplinary team members and external agencies such as secondary care and community service providers.

The post-holder will be an integral part of the general practice team.

Person Specification

Qualifications

Essential

  • A good standard of education, with an expectation of having both GCSE Maths and English at Grade C (Level 4) or above, or Functional Skills Level 2 in Maths and English

Desirable

  • NVQ Level 2 in Health and Social Care
  • Experience of administrative duties and/or as prescription clerk

Experience

Essential

  • Experience of working with the general public
  • Experience of working in a healthcare setting
Person Specification

Qualifications

Essential

  • A good standard of education, with an expectation of having both GCSE Maths and English at Grade C (Level 4) or above, or Functional Skills Level 2 in Maths and English

Desirable

  • NVQ Level 2 in Health and Social Care
  • Experience of administrative duties and/or as prescription clerk

Experience

Essential

  • Experience of working with the general public
  • Experience of working in a healthcare setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dr Andreou & Partners

Address

Albert Street

Oldbury

West Midlands

B69 4DE


Employer's website

https://www.oldburyhealthcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Dr Andreou & Partners

Address

Albert Street

Oldbury

West Midlands

B69 4DE


Employer's website

https://www.oldburyhealthcentre.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Lisa Carpentar

l.carpenter@nhs.net

01215431266

Details

Date posted

14 April 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A0673-26-0000

Job locations

Albert Street

Oldbury

West Midlands

B69 4DE


Walford Street Surgery

19 Walford Street

Tividale

Oldbury

West Midlands

B69 2LD


Supporting documents

Privacy notice

Dr Andreou & Partners's privacy notice (opens in a new tab)