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Westrop Medical Practice

Administrator - Brunel Health Group

The closing date is 22 April 2026

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Job summary

Are you an experienced and highly organized administrator looking for a dynamic role in healthcare? Brunel Health Group (BHG) is currently seeking a self-motivated Administrator to join our dedicated team. In this role, you will play a crucial part in supporting our clinical services and management teams, ensuring the smooth delivery of patient care across our network.

Main duties of the job

Supporting the delivery and management of Saturday Service Clinics and ARI Hubs.

Managing appointment slots, developing staff rotas, and sending appointment reminders to patients.

Providing comprehensive administrative support for high-level meetings, including the BHG Board, Primary Care Collaborative, and Executive Committee.

Assisting with clinical governance by maintaining an accurate central database for BHG policies, standard operating procedures, and clinical guidelines.

Supporting the coordination of incident reporting, significant events management, and preparations for CQC visits.

Managing your own workload unsupervised, prioritizing tasks daily, and acting on your own initiative within standard operating procedures.

About us

Originally established in September 2018, Brunel Health Group (BHG) is a collaboration of primary care providers providing healthcare toall of Swindon and Shrivenham with over 264,000 patients

The aim of BHG is to develop and deliver services across the BHG and GP practice membership to optimise the health and wellbeing of our population through:

  • Strengthening capacity through multidisciplinary working to deliver services in the community through direct provision or contracting
  • Improving local integration of services
  • Achieving efficiencies of scale and scope
  • Use of population health management and outcomes of research to support service change.

Achievements to date

  • Successful roll out and delivery of our local Covid Vaccination Programme at STEAM
  • Recruitment to a range of roles within practices to enhance the primary care team ensuring that patients are seen by the most appropriate clinician, and not necessarily a GP e.g. Clinical Pharmacist, Health and Well Being Advisors, First Contact Physiotherapists, Mental Health Nurses and Paramedics.
  • Improving access to services outside of normal working hours or through alternative provision e.g. our Enhanced Access Clinics operating a range of clinics and support across two sites on a Saturday and the provision of a GP telephone consultation service through Livi.
  • Provision of dedicated Children and Young Persons Clinic on Saturdays and Mondays to support the health and care system response to our annual winter pressures and demand;

Details

Date posted

10 April 2026

Pay scheme

Other

Salary

£13.76 to £14.69 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A0669-26-0011

Job locations

Moredon Medical Centre

Moredon Road

Swindon

SN2 2JG


Job description

Job responsibilities

This summary of duties and responsibilities is not exclusive and may vary from time to time under direction of the Brunel Business Development Manager, Enhanced Access Operations Manager and the Senior Management Team and will be dependent on current and evolving workload, priorities, and staffing levels.

Enhanced Access Service

Support the Enhanced Access (EA) Operations Manager with the administrative requirements to ensure that the Enhanced Access Service operates effectively, including (but not exclusively); rota development and staffing of rotas, management of appointment slots, tasking practices with additional information requests to support the patient being seen, sending appointment remainders.

Support the Business Development Manager and EA Operations Manager with the delivery of additional operational services including the ARI Hubs as required.

Administrative Support to Business Development Manager and Senior

Management Team

Provide administrative support to the Business Development Manager in relation to arranging of meetings and any associated tasks. This will include the BHG Board, Primary Care Collaborative and Executive Committee meetings (either via teams or in person). Note taking/recording will be the responsibility of the Business Development Manager.

Provide administrative support as requested by the Medical Director and Strategy Operations Manager including but not exclusively, arranging meetings as requested to support the development of Brunel Health Group, including engaging with other organisations, and supporting regular meetings such as CD meetings where speakers will need to be co-ordinated etc.

Support the Business Development Manager in the provision of comprehensive and timely clinical governance support including ensuring that all relevant operational policies, procedures and guidelines are up to date.

Ensure an accurate and timely maintenance of the BHG central register or Database for policies, standard operating procedures and processes as well as relevant clinical guidelines;

Support the Business Development Manager with monitoring and co-ordination of any information and documentation relating to clinical governance and data protection including Data Sharing Agreements and Data Privacy Impact Assessments.

Support the Business Development Manager and BHG with co-ordination of Incident Report or Significant Events Management including significant events and ensuring that any action agreed to address specific issues is implemented through the delivery of an action plan and learning shared;

Support the BHG Senior Management Team in preparing for any CQC visits etc;

Support the Business Development Manager in the circulation of any Central Alert System notifications that are pertinent to the services delivered and supported by BHG;

Complete other ad-hoc duties as and when required, operationally.

The post holder must be able to use their own initiative, be self motivated and have the ability to work to tight deadlines, whilst maintain a high quality standard of work.

Job description

Job responsibilities

This summary of duties and responsibilities is not exclusive and may vary from time to time under direction of the Brunel Business Development Manager, Enhanced Access Operations Manager and the Senior Management Team and will be dependent on current and evolving workload, priorities, and staffing levels.

Enhanced Access Service

Support the Enhanced Access (EA) Operations Manager with the administrative requirements to ensure that the Enhanced Access Service operates effectively, including (but not exclusively); rota development and staffing of rotas, management of appointment slots, tasking practices with additional information requests to support the patient being seen, sending appointment remainders.

Support the Business Development Manager and EA Operations Manager with the delivery of additional operational services including the ARI Hubs as required.

Administrative Support to Business Development Manager and Senior

Management Team

Provide administrative support to the Business Development Manager in relation to arranging of meetings and any associated tasks. This will include the BHG Board, Primary Care Collaborative and Executive Committee meetings (either via teams or in person). Note taking/recording will be the responsibility of the Business Development Manager.

Provide administrative support as requested by the Medical Director and Strategy Operations Manager including but not exclusively, arranging meetings as requested to support the development of Brunel Health Group, including engaging with other organisations, and supporting regular meetings such as CD meetings where speakers will need to be co-ordinated etc.

Support the Business Development Manager in the provision of comprehensive and timely clinical governance support including ensuring that all relevant operational policies, procedures and guidelines are up to date.

Ensure an accurate and timely maintenance of the BHG central register or Database for policies, standard operating procedures and processes as well as relevant clinical guidelines;

Support the Business Development Manager with monitoring and co-ordination of any information and documentation relating to clinical governance and data protection including Data Sharing Agreements and Data Privacy Impact Assessments.

Support the Business Development Manager and BHG with co-ordination of Incident Report or Significant Events Management including significant events and ensuring that any action agreed to address specific issues is implemented through the delivery of an action plan and learning shared;

Support the BHG Senior Management Team in preparing for any CQC visits etc;

Support the Business Development Manager in the circulation of any Central Alert System notifications that are pertinent to the services delivered and supported by BHG;

Complete other ad-hoc duties as and when required, operationally.

The post holder must be able to use their own initiative, be self motivated and have the ability to work to tight deadlines, whilst maintain a high quality standard of work.

Person Specification

Qualifications

Essential

  • Extensive experience in administration and clerical support.
  • A good standard of general education, including GCSE Maths and English or an equivalent qualification.
  • Extensive knowledge of Microsoft Office packages, including Word, Excel, PowerPoint, and Outlook.
  • Experience in developing and managing databases, as well as manipulating data to create reports and presentations.
  • Knowledge of NHS national policies, standards, and requirements related to patient care.
  • A full driving licence and access to a car for work purposes, as travel around the locality is required to deliver the service.

Desirable

  • A working awareness of the SystmOne clinical system.
  • Knowledge of Clinical Governance, Risk Management, and Safeguarding.
  • Evidence of continuing professional development.
Person Specification

Qualifications

Essential

  • Extensive experience in administration and clerical support.
  • A good standard of general education, including GCSE Maths and English or an equivalent qualification.
  • Extensive knowledge of Microsoft Office packages, including Word, Excel, PowerPoint, and Outlook.
  • Experience in developing and managing databases, as well as manipulating data to create reports and presentations.
  • Knowledge of NHS national policies, standards, and requirements related to patient care.
  • A full driving licence and access to a car for work purposes, as travel around the locality is required to deliver the service.

Desirable

  • A working awareness of the SystmOne clinical system.
  • Knowledge of Clinical Governance, Risk Management, and Safeguarding.
  • Evidence of continuing professional development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Westrop Medical Practice

Address

Moredon Medical Centre

Moredon Road

Swindon

SN2 2JG


Employer's website

https://www.westropmedicalpractice.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Westrop Medical Practice

Address

Moredon Medical Centre

Moredon Road

Swindon

SN2 2JG


Employer's website

https://www.westropmedicalpractice.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Business & Research Development Manager

Mike Wroblewski

mike.wroblewski1@nhs.net

01793342000

Details

Date posted

10 April 2026

Pay scheme

Other

Salary

£13.76 to £14.69 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A0669-26-0011

Job locations

Moredon Medical Centre

Moredon Road

Swindon

SN2 2JG


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