Job responsibilities
JOB DESCRIPTION
JOB
TITLE: Health and
Social Well Being Advisor
REPORTS
TO: Operations Manager
HOURS: Various
JOB DESCRIPTION: To
assist medical personnel in the care ofPractice
patients to include supporting people with a wide range of social, emotional or
practical needs
RESPONSIBLE TO: Operations
Manager
SPECIAL REQUIREMENTS FOR THE JOB:
Ability
to self-motivate, organise and prioritise workloads.
Excellent
communications skills
MAJOR DUTIES AND RESPONSIBILITIES:
1.
Administrative and
professional responsibilities
Participate in
the administrative and professional responsibilities of the Practice team.
Social prescribing works for a wide
range of people, including people:
- with one or more long-term
conditions
- who need support with their mental
health
- who are lonely or isolated
- who have complex social needs
which affect their wellbeing.
i. Ensure accurate notes of all
consultation and treatments are recorded on the computer.
ii. Ensure accurate completion of all
necessary documentation and computer entry associated with patient health care
and registration with the practice.
iii. Ensure collection and maintenance of
statistical information required for regular and ad hoc reports.
iv. Attend
and participate in all practice meetings as required.
v. Assist in the formulation of practice
philosophy, strategy and policy.
2. Research
projects
Co-operate and
participate as required in any research projects within the practice.
3. Education
and training of students and practice staff.
Participate in
the education and training of students of all disciplines and the induction of
all members of practice staff with special responsibility for nursing staff.
4. Liaison
Maintain effective
liaison with other agencies and staff concerned with patient care and with all
other disciplines within the practice, with appropriate regard to
confidentiality.
5. Professional
development.
Maintain
continued education by attendance at courses and study days as deemed useful or
necessary for professional development.
6. Any
other delegated duties considered appropriate to the post.
Confidentiality:
- In the course of seeking
treatment, patients entrust us with, or allow us to gather, sensitive information
in relation to their health and other matters. They do so in confidence and have the
right to expect that staff will respect their privacy and act
appropriately
- In the performance of the
duties outlined in this job description, the post-holder may have access
to confidential information relating to patients and their carers,
practice staff and other healthcare workers. They may also have access to information
relating to the practice as a business organisation. All such
information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other
healthcare workers or the business of the practice may only be divulged to
authorised persons in accordance with the practice policies and procedures
relating to confidentiality and the protection of personal and sensitive
data
Health & safety:
The post-holder will
assist in promoting and maintaining their own and others health, safety and
security as defined in the practice health & safety policy, the practice
health & safety manual, and the practice infection control policy and
published procedures. This will include:
- Using personal security systems
within the workplace according to practice guidelines
- Identifying the risks involved
in work activities and undertaking such activities in a way that manages
those risks
- Making effective use of
training to update knowledge and skills
- Using appropriate infection
control procedures, maintaining work areas in a tidy and safe way and free
from hazards
- Actively reporting of health
and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and
general / patient areas generally clean, assisting in the maintenance of
general standards of cleanliness consistent with the scope of the job
holders role
- Undertaking periodic infection
control training (minimum annually)
- Reporting potential risks
identified
Equality and diversity:
The post-holder will support the
equality, diversity and rights of patients, carers and colleagues, to include:
- Acting
in a way that recognizes the importance of peoples rights, interpreting
them in a way that is consistent with practice procedures and policies,
and current legislation
- Respecting
the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving
in a manner which is welcoming to and of the individual, is non-judgmental
and respects their circumstances, feelings priorities and rights.
Personal/professional development:
The post-holder will participate in any training programme
implemented by the practice as part of this employment, such training to
include:
- Participation
in an annual individual performance review, including taking
responsibility for maintaining a record of own personal and/or
professional development
- Taking
responsibility for own development, learning and performance and
demonstrating skills and activities to others who are undertaking similar
work
Quality:
The post-holder will strive to maintain quality within the
practice, and will:
- Alert
other team members to issues of quality and risk
- Assess
own performance and take accountability for own actions, either directly
or under supervision
- Contribute
to the effectiveness of the team by reflecting on own and team activities
and making suggestions on ways to improve and enhance the teams
performance
- Work
effectively with individuals in other agencies to meet patients needs
- Effectively
manage own time, workload and resources
Communication:
The
post-holder should recognize the importance of effective communication within
the team and will strive to:
- Communicate
effectively with other team members
- Communicate
effectively with patients and carers
- Recognize
peoples needs for alternative methods of communication and respond
accordingly
Contribution to the implementation
of services:
The post-holder will:
- Apply
practice policies, standards and guidance
- Discuss
with other members of the team how the policies, standards and guidelines
will affect own work
- Participate
in audit where appropriate