Job summary
The successful candidate will responsibly undertake clinical medication reviews to proactively manage patients and chronic diseases. You shall work as part of a multi-disciplinary team and be the primary support to general practice staff regarding prescription and medication queries.
Main duties of the job
You will provide routine and specialist clinics within your working week including routine medication reviews, acute prescription requests, repeat prescriptions and urgent same day queries, whilst providing expertise in clinical medicines advice. The post holder will be resolute and motivated to ensure the integration of the practice with hospital and community pharmacies to improve the operational efficiencies and quality of care and service within the practice.
About us
Lion Health is a GP Surgery based in Stourbridge that provides a caring, compassionate and considerate service to 30,000 patients within the surrounding area.
Benefits to you:
- NHS pension scheme
- On-site gym
- On-site, free parking
- Sick pay
- Annual leave
Details
Date posted
06 October 2023
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A0663-23-0013
Job locations
2 Lowndes Road
Stourbridge
West Midlands
DY8 3SS
Job description
Job responsibilities
The post holder will:
Clinical Responsibilities
- Clinical medication reviews
- Review patients monitoring needs
- Same day medication queries
- Urgent medication requests
- Provide medicines optimisation to patients
- Provide clinics for patients with queries, concerns or questions on their medication
- Provide telephone help lines for patients with queries, concerns or questions on their medication
- Provide follow-ups for patients to monitor the effect of any medication changes
- Signpost and refer to GPs or other healthcare professionals where appropriate
- Review patients with single or multiple medical problems when medicine optimisation is required
- Make appropriate recommendations to the clinical team for medicine improvement, prescribing and monitoring
- Organise changes to reduce the risks of prescribing medicines to high risk patients
- Respond appropriately to medicine-related enquiries from clinical staff, other healthcare teams, patients and other practice staff
- Work with care home staff to improve the safety of medicines ordering and administration
- Maintain confidentiality at all times
- Adhere to the practice prescribing formulary, local and national guidelines
- Be able to justify choice of medication
- Effectively manage the nominated areas of responsibility as allocated
- Develop harmonious and effective relationships across all practice teams and with patients
- Evaluate patients response to health care provision and the effectiveness of care
- Record/dictate and review the history of patients in reviews
- Support and implement patient safety initiatives and systems required by the practice
Administration Responsibilities
- Ensure accurate and timely summarising of patient medical records using appropriate written and electronic documentation according to the practice guidelines and policies
- Contribute and participate in audits, research, evaluation and clinical standard setting within the Practice related to prescribing areas, provide feedback and employ any changes
- Work with all governance and internal systems relating to the management of clinical systems and data
- Record clear IT based review notes to agreed standards
- Ensure all practice policies are fully applied
- Fully document all aspects of patient care and complete all required paperwork for legal and administrative purposes
Training and Responsibilities
- Be actively involved in own development and training
- Undertake effective professional development as necessary to keep up to date with current requirements and in line with Practice policy
- Undertake any relevant training as required relating to organisational standards and changes to software or systems
- Support and work closely with administrative and other clinical members of staff in the organisation/improvement of the practice systems for Clinical Governance and Quality Indicator targets
- Demonstrate skills and activities to others who may be undertaking similar work
- Attend courses (internal and external) required to ensure professional development and improvements are met with new guidelines
- To keep up to date with latest developments/guidelines
Quality
- Alert other team members to issues of quality and risk.
- Assess own performance and take accountability for own actions, either directly or under supervision.
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
- Work effectively with individuals in other agencies to meet organisational needs.
- Effectively manage own time and workload.
Contribution to the Implementation of Services
- Have a working knowledge, and contribute to Surgery handbooks, internal policies and procedures.
- Leave the workstation area tidy and ready for incoming colleague with information on any unresolved queries.
- Be conversant with and implement the Health and Safety at Work Act, Employment Law, The Data Protection Act and other legislation relative to the role.
- Be conversant with the CQC outcomes and ensure they are complied with.
- Undertake any relevant training as required relating to organisational standards and changes to software or systems.
- Develop harmonious and effective relationships across all practice teams and with patients.
- Undertake effective professional development as necessary to keep up to date with current requirements and in line with Practice policy.
- Apply Practice policies, standards and guidance.
- Discuss with other members of the team how the policies, standards and guidelines will affect own work.
- The above list of duties is not exhaustive and may be subject to change as deemed necessary.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be main to the Disclosure and Barring Service (formerly known as CBR) to check for any previous criminal convictions.
Infection Prevention & Control
In accordance with the Health and Social Care Act 2008, the post holder will actively participate in the prevention and control of infection within the capacity of their role. The Act requires the post holder to attend infection prevention and control training on induction and at regular updates and to take responsibility for the practical application of the training in the course of their work. Infection prevention and control must be included in any personal development plan or appraisal.
THE ABOVE LIST OF RESPONSIBILITES IS NOT EXHAUSTIVE AND MAY BE SUBJECT TO CHANGE AFTER DISCUSSION WITH MANAGER WHERE APPROPRIATE.
WORKING CONDITIONS
The post holder will be required to use VDU frequently, for prolonged periods of time.
Job description
Job responsibilities
The post holder will:
Clinical Responsibilities
- Clinical medication reviews
- Review patients monitoring needs
- Same day medication queries
- Urgent medication requests
- Provide medicines optimisation to patients
- Provide clinics for patients with queries, concerns or questions on their medication
- Provide telephone help lines for patients with queries, concerns or questions on their medication
- Provide follow-ups for patients to monitor the effect of any medication changes
- Signpost and refer to GPs or other healthcare professionals where appropriate
- Review patients with single or multiple medical problems when medicine optimisation is required
- Make appropriate recommendations to the clinical team for medicine improvement, prescribing and monitoring
- Organise changes to reduce the risks of prescribing medicines to high risk patients
- Respond appropriately to medicine-related enquiries from clinical staff, other healthcare teams, patients and other practice staff
- Work with care home staff to improve the safety of medicines ordering and administration
- Maintain confidentiality at all times
- Adhere to the practice prescribing formulary, local and national guidelines
- Be able to justify choice of medication
- Effectively manage the nominated areas of responsibility as allocated
- Develop harmonious and effective relationships across all practice teams and with patients
- Evaluate patients response to health care provision and the effectiveness of care
- Record/dictate and review the history of patients in reviews
- Support and implement patient safety initiatives and systems required by the practice
Administration Responsibilities
- Ensure accurate and timely summarising of patient medical records using appropriate written and electronic documentation according to the practice guidelines and policies
- Contribute and participate in audits, research, evaluation and clinical standard setting within the Practice related to prescribing areas, provide feedback and employ any changes
- Work with all governance and internal systems relating to the management of clinical systems and data
- Record clear IT based review notes to agreed standards
- Ensure all practice policies are fully applied
- Fully document all aspects of patient care and complete all required paperwork for legal and administrative purposes
Training and Responsibilities
- Be actively involved in own development and training
- Undertake effective professional development as necessary to keep up to date with current requirements and in line with Practice policy
- Undertake any relevant training as required relating to organisational standards and changes to software or systems
- Support and work closely with administrative and other clinical members of staff in the organisation/improvement of the practice systems for Clinical Governance and Quality Indicator targets
- Demonstrate skills and activities to others who may be undertaking similar work
- Attend courses (internal and external) required to ensure professional development and improvements are met with new guidelines
- To keep up to date with latest developments/guidelines
Quality
- Alert other team members to issues of quality and risk.
- Assess own performance and take accountability for own actions, either directly or under supervision.
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
- Work effectively with individuals in other agencies to meet organisational needs.
- Effectively manage own time and workload.
Contribution to the Implementation of Services
- Have a working knowledge, and contribute to Surgery handbooks, internal policies and procedures.
- Leave the workstation area tidy and ready for incoming colleague with information on any unresolved queries.
- Be conversant with and implement the Health and Safety at Work Act, Employment Law, The Data Protection Act and other legislation relative to the role.
- Be conversant with the CQC outcomes and ensure they are complied with.
- Undertake any relevant training as required relating to organisational standards and changes to software or systems.
- Develop harmonious and effective relationships across all practice teams and with patients.
- Undertake effective professional development as necessary to keep up to date with current requirements and in line with Practice policy.
- Apply Practice policies, standards and guidance.
- Discuss with other members of the team how the policies, standards and guidelines will affect own work.
- The above list of duties is not exhaustive and may be subject to change as deemed necessary.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be main to the Disclosure and Barring Service (formerly known as CBR) to check for any previous criminal convictions.
Infection Prevention & Control
In accordance with the Health and Social Care Act 2008, the post holder will actively participate in the prevention and control of infection within the capacity of their role. The Act requires the post holder to attend infection prevention and control training on induction and at regular updates and to take responsibility for the practical application of the training in the course of their work. Infection prevention and control must be included in any personal development plan or appraisal.
THE ABOVE LIST OF RESPONSIBILITES IS NOT EXHAUSTIVE AND MAY BE SUBJECT TO CHANGE AFTER DISCUSSION WITH MANAGER WHERE APPROPRIATE.
WORKING CONDITIONS
The post holder will be required to use VDU frequently, for prolonged periods of time.
Person Specification
Other Requirements
Essential
- Commit to a DBS check
Qualifications
Essential
- 5 GCSEs at grade C or above including Maths and English
- Mandatory registration with General Pharmaceutical Council
- Minimum of 2 years post graduate qualification experience
- Masters degree in Pharmacy (MPharm) or equivalent
Desirable
- Independent prescriber or working towards/intent of gaining independent prescribing qualification
- Member of the Royal Pharmaceutical Society
- Specialist knowledge acquired through post graduate diploma level or equivalent experience/training
Qualities and Attributes
Essential
- An understanding, acceptance and adherence to the need for strict confidentiality
- Strong commitment to the development of people and services
- Commitment to continuing clinical education and professional development
- Confident, reliable and self-reliant
- Positive attitude to change and a pro-active approach but also pragmatic and realistic
- Ability to work as part of an integrated multi-skilled team
- A recognition of the importance of showing respect, dignity and compassion to patients and colleagues
- Adaptable, innovative, forward looking
- Honest, caring and sympathetic
- Methodical and organised
- Ability to plan, prioritise and organise workload
Experience
Essential
- Experience working in a healthcare environment
- Experience of working in multi-disciplinary teams
- Experience of managing complex workloads and prioritisation
- Demonstrate an in-depth knowledge of related medical conditions, treatments and pharmacology
Desirable
- Experience working in primary care/general practice
- Understand the principles of evidence-based healthcare
Knowledge and Skills
Essential
- Management of patients with common acute medical conditions and long term conditions
- Knowledge of clinical procedures and medical terminology
- Keyboard and computer skills
- Excellent communication (oral and written) and inter personal skills
- Ability to listen and empathise
- Good time management
- Knowledge to undertake a structured clinical assessment
- Ability to exercise sound judgements when faced with conflicting pressures
- Evidence of understanding the needs of the healthcare sector and the patients it serves
Person Specification
Other Requirements
Essential
- Commit to a DBS check
Qualifications
Essential
- 5 GCSEs at grade C or above including Maths and English
- Mandatory registration with General Pharmaceutical Council
- Minimum of 2 years post graduate qualification experience
- Masters degree in Pharmacy (MPharm) or equivalent
Desirable
- Independent prescriber or working towards/intent of gaining independent prescribing qualification
- Member of the Royal Pharmaceutical Society
- Specialist knowledge acquired through post graduate diploma level or equivalent experience/training
Qualities and Attributes
Essential
- An understanding, acceptance and adherence to the need for strict confidentiality
- Strong commitment to the development of people and services
- Commitment to continuing clinical education and professional development
- Confident, reliable and self-reliant
- Positive attitude to change and a pro-active approach but also pragmatic and realistic
- Ability to work as part of an integrated multi-skilled team
- A recognition of the importance of showing respect, dignity and compassion to patients and colleagues
- Adaptable, innovative, forward looking
- Honest, caring and sympathetic
- Methodical and organised
- Ability to plan, prioritise and organise workload
Experience
Essential
- Experience working in a healthcare environment
- Experience of working in multi-disciplinary teams
- Experience of managing complex workloads and prioritisation
- Demonstrate an in-depth knowledge of related medical conditions, treatments and pharmacology
Desirable
- Experience working in primary care/general practice
- Understand the principles of evidence-based healthcare
Knowledge and Skills
Essential
- Management of patients with common acute medical conditions and long term conditions
- Knowledge of clinical procedures and medical terminology
- Keyboard and computer skills
- Excellent communication (oral and written) and inter personal skills
- Ability to listen and empathise
- Good time management
- Knowledge to undertake a structured clinical assessment
- Ability to exercise sound judgements when faced with conflicting pressures
- Evidence of understanding the needs of the healthcare sector and the patients it serves
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Lion Health
Address
2 Lowndes Road
Stourbridge
West Midlands
DY8 3SS
Employer's website
Employer details
Employer name
Lion Health
Address
2 Lowndes Road
Stourbridge
West Midlands
DY8 3SS
Employer's website
Employer contact details
For questions about the job, contact:
Details
Date posted
06 October 2023
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A0663-23-0013
Job locations
2 Lowndes Road
Stourbridge
West Midlands
DY8 3SS