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Ramsbury & Wanborough Surgery

Dispensary Assistant/Receptionist

The closing date is 07 September 2025

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Job summary

Ramsbury & Wanborough Surgery are seeking a new member to join the Practice Team. We are a friendly, dispensing rural GP Surgery based in Ramsbury, SN8 2QT.

We now have a part time vacancy for a Dispensary Assistant/Receptionist - 20 hours per week. These will be set hours as below:

Monday OFF

Tuesday 1pm - 6.30pm

Wednesday OFF

Thursday 1.30pm - 6.30pm

Friday 8.30am - 6.30pm

Saturday participate in AM rota (approx 1 in 6)

Main duties of the job

This is a front of house role which will require excellent customer service skills. Duties include:

Meet and greet patients in a warm, welcoming manner

Handling of prepared prescriptions to patients

Collection of prescription charges/checking patient exemption statements

At times, this can be a physically demanding role requiring lifting, carrying and standing for prolonged periods of time.

About us

Ramsbury & Wanborough Surgery is a rural, dispensing GP Surgery based on the Wiltshire/Berkshire border. We are a training practice with an excellent reputation, providing all aspects of primary care to just over 10,000 patients, with an Outstanding CQC rating. The practice uses SystmOne clinical system.

Our Ethos

We are a caring practice with a focus around delivering an excellent primary care service to our registered patient population

We have an open and honest culture for everyone to learn and flourish

A strong learning and teaching ethos with medical students, foundation doctors, GP trainees and student nurses.

Details

Date posted

20 August 2025

Pay scheme

Other

Salary

£12.97 an hour Free on site parking, NHS Pension and Birthday leave

Contract

Permanent

Working pattern

Part-time

Reference number

A0657-25-0002

Job locations

Whittonditch Road

Ramsbury

Marlborough

Wiltshire

SN8 2QT


Job description

Job responsibilities

Meet and greet patients in a warm, welcoming manner (front of house in dispensary)

Handling of prepared prescriptions to patients

Collection of prescription charges/checking patient exemption statements

Cash handling and daily reconciliation

Processing and bundling prescriptions for the prescription pricing authority

Unpack and store pharmaceutical deliveries

Working with the dispensers in assisting with stock control

Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers instructions

Ensuring that refrigerated items are stored at the appropriate temperature once received

Signing off invoices and forwarding for payment to the appropriate staff member

Following up credit notes and queries relating to dispensary stock prior to payment

Supporting the Dispensary Team with assisting in preparing prescriptions

Undertaking other reasonable duties within the framework of the post

Job description

Job responsibilities

Meet and greet patients in a warm, welcoming manner (front of house in dispensary)

Handling of prepared prescriptions to patients

Collection of prescription charges/checking patient exemption statements

Cash handling and daily reconciliation

Processing and bundling prescriptions for the prescription pricing authority

Unpack and store pharmaceutical deliveries

Working with the dispensers in assisting with stock control

Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers instructions

Ensuring that refrigerated items are stored at the appropriate temperature once received

Signing off invoices and forwarding for payment to the appropriate staff member

Following up credit notes and queries relating to dispensary stock prior to payment

Supporting the Dispensary Team with assisting in preparing prescriptions

Undertaking other reasonable duties within the framework of the post

Person Specification

Qualifications

Desirable

  • Customer Service qualification

Experience

Essential

  • Demonstrate excellent customer service, communication and organisational skills

Desirable

  • Experience working in a GP Surgery
Person Specification

Qualifications

Desirable

  • Customer Service qualification

Experience

Essential

  • Demonstrate excellent customer service, communication and organisational skills

Desirable

  • Experience working in a GP Surgery

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ramsbury & Wanborough Surgery

Address

Whittonditch Road

Ramsbury

Marlborough

Wiltshire

SN8 2QT


Employer's website

https://www.ramsburyandwanboroughsurgery.nhs.uk (Opens in a new tab)

Employer details

Employer name

Ramsbury & Wanborough Surgery

Address

Whittonditch Road

Ramsbury

Marlborough

Wiltshire

SN8 2QT


Employer's website

https://www.ramsburyandwanboroughsurgery.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Alison Harrod

alison.harrod@nhs.net

01672520366

Details

Date posted

20 August 2025

Pay scheme

Other

Salary

£12.97 an hour Free on site parking, NHS Pension and Birthday leave

Contract

Permanent

Working pattern

Part-time

Reference number

A0657-25-0002

Job locations

Whittonditch Road

Ramsbury

Marlborough

Wiltshire

SN8 2QT


Supporting documents

Privacy notice

Ramsbury & Wanborough Surgery's privacy notice (opens in a new tab)