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Ramsbury & Wanborough Surgery

Receptionist/Medical Administrator

The closing date is 04 July 2025

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Job summary

Ramsbury & Wanborough Surgery seek a caring, committed individual to join our Reception/Administration Team. On a part time basis, we have two part time roles available. Please see essential information in attached document for exact working hours.

Ideally, applicants should be able to demonstrate reception/admin experience and have excellent customer service.

Main duties of the job

As a Receptionist, you will be required to work across both sites (Ramsbury and Wanborough) working within a Team providing an excellent reception service to our patient population.

KEY RESPONSIBILITIES

Provide high quality front desk reception service to the Practice patients

Share in the general administrative duties associated with operating the Practice and its patient services

Answering the telephone to deal with enquiries, make appointments, transfer calls to appropriate team members etc

Taking and recording requests for home visits by Doctors and/or Nurses

Signposting patients to the most appropriate healthcare service

Opening and closing the surgery premises

Handling of prepared prescriptions to patients

Collection of prescription charges/checking exemption statements

Taking part in team meetings and training

Offer support and work together with the whole Practice Team

About us

Ramsbury & Wanborough Surgery is a rural GP Surgery based a 10-15 minute drive from Swindon and 15-20 minutes from Newbury.

We are currently rated 'Outstanding' by CQC.

We are a friendly, supportive practice offering an excellent NHS primary care service to our patient population. We are able to offer all employed staff 5.6 weeks annual leave plus bank holidays, birthday leave, NHS pension and free on site parking.

Details

Date posted

19 June 2025

Pay scheme

Other

Salary

£12.97 an hour Plus NHS Pension, free on site parking

Contract

Permanent

Working pattern

Part-time

Reference number

A0657-25-0001

Job locations

Whittonditch Road

Ramsbury

Marlborough

Wiltshire

SN8 2QT


Doctors Surgery

Ham Road

Wanborough

Swindon

SN4 0DF


Job description

Job responsibilities

You will be working as a member of the Practice Reception Team to provide a high quality front line interface between the Practice and its patients. You will be required to provide efficient and accurate administrative work in support of the Practice business. Duties will be at our main Surgery in Ramsbury and our Branch Surgery in Wanborough. Please see full job description in attached document.

Job description

Job responsibilities

You will be working as a member of the Practice Reception Team to provide a high quality front line interface between the Practice and its patients. You will be required to provide efficient and accurate administrative work in support of the Practice business. Duties will be at our main Surgery in Ramsbury and our Branch Surgery in Wanborough. Please see full job description in attached document.

Person Specification

Qualifications

Essential

  • Must have excellent interpersonal, telephone and organisational skills.
  • Must be able to demonstrate a good level of computer literacy.
  • Pleasant, friendly and approachable manner.
  • Good communicator.
  • Presentable
  • Loyal
  • Maintain Confidentiality
  • Ability to work under pressure and having a flexible approach to work to meet deadlines where necessary.

Desirable

  • Previous experience in this role.
  • Knowledge of the SystmOne TPP Clinical Computer System.
  • Competent in Microsoft Office applications.
  • A background in clinical terminology would be beneficial.
Person Specification

Qualifications

Essential

  • Must have excellent interpersonal, telephone and organisational skills.
  • Must be able to demonstrate a good level of computer literacy.
  • Pleasant, friendly and approachable manner.
  • Good communicator.
  • Presentable
  • Loyal
  • Maintain Confidentiality
  • Ability to work under pressure and having a flexible approach to work to meet deadlines where necessary.

Desirable

  • Previous experience in this role.
  • Knowledge of the SystmOne TPP Clinical Computer System.
  • Competent in Microsoft Office applications.
  • A background in clinical terminology would be beneficial.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ramsbury & Wanborough Surgery

Address

Whittonditch Road

Ramsbury

Marlborough

Wiltshire

SN8 2QT


Employer's website

https://www.ramsburyandwanboroughsurgery.nhs.uk (Opens in a new tab)

Employer details

Employer name

Ramsbury & Wanborough Surgery

Address

Whittonditch Road

Ramsbury

Marlborough

Wiltshire

SN8 2QT


Employer's website

https://www.ramsburyandwanboroughsurgery.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Alison Harrod

alison.harrod@nhs.net

01672520366

Details

Date posted

19 June 2025

Pay scheme

Other

Salary

£12.97 an hour Plus NHS Pension, free on site parking

Contract

Permanent

Working pattern

Part-time

Reference number

A0657-25-0001

Job locations

Whittonditch Road

Ramsbury

Marlborough

Wiltshire

SN8 2QT


Doctors Surgery

Ham Road

Wanborough

Swindon

SN4 0DF


Supporting documents

Privacy notice

Ramsbury & Wanborough Surgery's privacy notice (opens in a new tab)