Job summary
An exciting opportunity has arisen to recruit a Care
Coordinator within Armada Family Practice.
To provide a professional administrative service to the
practice, always supporting GPs and management. The post holder will ensure
excellent communication skills, record keeping
Main duties of the job
To be responsible for managing, overseeing, and auditing all
data within the clinical system including delivery of the Quality &
Outcomes Framework (QOF), Impact And investment fund (IIF) and other
performance measures. To co-ordinate and oversee all aspects of the claims
processes relating to work undertaken.
About us
The
Armada Family Practice works from a modern purpose-built health centre with a
practice population of circa 17,000 patients.
Our team comprises of: GP Partners, Salaried GPs, Advanced Nurse
Practitioners, FC Paramedics, Practice Community Nurses, Practice Pharmacists,
MSK specialist, Practice nurses, HCAs & Health and Wellbeing coaches, a large administration and reception team.
Job description
Job responsibilities
Key responsibilities and tasks
You will:
- Undertake all necessary contract administration
to ensure the practice maximises its income from the Quality and Outcomes
Framework (QOF) and Impact and Investment Fund (IIF).
-
Manage the QOF list for the practice, including
sending communications to patients to invite then for annual review, calling
patients for annual review, taking calls from patients booking annual review
appointments.
-
Manage and review recall lists to support the
other contractual obligations of the Practice, this will involve contacting
patients to invite them in for chronic illness disease clinics, vaccinations,
tests, and reviews.
-
Support seasonal and various health campaigns to
increase patient uptake.
-
Assist in producing information for clinical
audit, screening, and chronic disease management to optimise recall and review
process.
-
Provide support to the administrative team and
wider Practice as and when needed.
-
To provide and maintain the information required
for QOF, IIF and Primary Care Quality Premium recall and targets, this will
include checking data as necessary and liaising with the practice teams to
improve performance.
-
Keep up to date with changes to QOF as required.
-
Assist in producing information for clinical
audit, screening, and chronic disease management to optimise recall and review
process.
-
To co-ordinate and oversee all aspects of the
claims processes relating to work undertaken.
Training requirements:
Job description
Job responsibilities
Key responsibilities and tasks
You will:
- Undertake all necessary contract administration
to ensure the practice maximises its income from the Quality and Outcomes
Framework (QOF) and Impact and Investment Fund (IIF).
-
Manage the QOF list for the practice, including
sending communications to patients to invite then for annual review, calling
patients for annual review, taking calls from patients booking annual review
appointments.
-
Manage and review recall lists to support the
other contractual obligations of the Practice, this will involve contacting
patients to invite them in for chronic illness disease clinics, vaccinations,
tests, and reviews.
-
Support seasonal and various health campaigns to
increase patient uptake.
-
Assist in producing information for clinical
audit, screening, and chronic disease management to optimise recall and review
process.
-
Provide support to the administrative team and
wider Practice as and when needed.
-
To provide and maintain the information required
for QOF, IIF and Primary Care Quality Premium recall and targets, this will
include checking data as necessary and liaising with the practice teams to
improve performance.
-
Keep up to date with changes to QOF as required.
-
Assist in producing information for clinical
audit, screening, and chronic disease management to optimise recall and review
process.
-
To co-ordinate and oversee all aspects of the
claims processes relating to work undertaken.
Training requirements:
Person Specification
Qualifications
Essential
- Good level of education with GCSE Math and English Grade C or above (or equivalent).
Desirable
- NVQ Level 3 or equivalent and/or relevant basic/first level professional qualification or working towards this.
Experience
Desirable
- Experience of working with healthcare professionals and/or previous experience in the NHS or social care.
- Working knowledge of QOF.
- Experience of data collection and providing monitoring information to assess the impact of services.
- Experience of EMIS including searches.
- Experience of dealing with people on the phone and face to face.
Person Specification
Qualifications
Essential
- Good level of education with GCSE Math and English Grade C or above (or equivalent).
Desirable
- NVQ Level 3 or equivalent and/or relevant basic/first level professional qualification or working towards this.
Experience
Desirable
- Experience of working with healthcare professionals and/or previous experience in the NHS or social care.
- Working knowledge of QOF.
- Experience of data collection and providing monitoring information to assess the impact of services.
- Experience of EMIS including searches.
- Experience of dealing with people on the phone and face to face.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
