Job summary
We're looking for an experienced Practice Manager to provide strong operational and strategic leadership at our well-established GP practice. You'll champion our core valuesopenness, fairness, respect and accountabilityand support the GP Partners in ensuring we deliver high-quality, compassionate care to our 9,250 -strong patient list.
Main duties of the job
Oversee the smooth efficient and safe daily running of the practice managing operations across clinical and nonclinical services
-
Lead on direct national and local enhanced services QOF GP contract and PCN indicators
-
Manage practice finances including budgets financial reporting invoicing and debt recovery to ensure sustainability and profitability
-
Recruit induct manage and support staff clinical and nonclinical including appraisals performance management payroll and pension oversight
-
Ensure premises and equipment compliance with legal health and safety and infection control standards
-
Maintain compliance with NHS frameworks CQC GDPR and other regulatory requirements including conducting audits handling complaints and driving quality improvement
-
Oversee IT systems and lead on digital transformation initiatives
-
Develop business cases for service improvements and represent the practice at meetings with PCN ICB external stakeholders and neighbouring practices
-
Coordinate business continuity and risk management planning
-
Support safeguarding and ensure policies are understood and followed by all staff
About us
Walkden Medical Centre has proudly served our community
since 1962 from our purpose-built premises near the town centre, with excellent
transport links making us easy to reach.
Were a friendly, well-supported practice with 4 GP
Partners, 2 Salaried GP, 1 Advanced Nurse Practitioners, 1 Practice Nurses, and
an HCA/Phlebotomistall backed by an experienced and extremely supportive admin
and reception team.
We take real pride in delivering high-quality, compassionate
care and maintaining a positive, team-focused atmosphere. As an active member
of the Walkden & Little Hulton PCN, we work closely with neighbouring
practices and benefit from ARRS roles including 3 clinical pharmacists, a
pharmacy technician, , a social prescriber, a paramedic, and 2 care
coordinators.
Were also an established teaching practice in partnership
with Manchester University, supporting GP trainees and medical students.
If youre looking to join a supportive, forward-thinking
practice that truly values every member of the team and is committed to
continuous development and great patient outcomes, wed love to hear from you.
Job description
Job responsibilities
We are looking for an experienced and motivated Practice Manager to join Walkden Medical Centre, a long-established, welcoming GP practice in Worsley, Manchester.
You will work closely with the GP Partners to lead and manage the day-to-day operation of the practice, supporting our commitment to delivering high-quality, patient-centred care. This is an excellent opportunity for someone who wants to make a real impact, develop a strong team culture and help shape the future of our practice.
Main duties of the job
-
Oversee the smooth, efficient and safe daily running of the practice, managing all clinical and nonclinical services
-
Lead the delivery of Direct, National and Local Enhanced Services, QOF, GP contract requirements and PCN indicators
-
Manage practice finances including budgeting, financial reporting, invoicing and debt recovery to ensure sustainability and profitability
-
Recruit, induct, manage and support all staff both clinical and nonclinical including appraisals, performance management, payroll and pensions
-
Ensure compliance with legal health and safety and infection control standards as well as NHS frameworks CQC GDPR and other regulatory requirements
-
Lead on audits quality improvement initiatives and complaint handling to support continuous service improvement
-
Oversee IT systems and support digital transformation projects to improve efficiency and patient experience
-
Work with GP Partners to develop business cases for service changes and improvements and represent the practice at PCN ICB and other stakeholder meetings
-
Coordinate business continuity planning and risk management processes
-
Promote safeguarding awareness and ensure policies and procedures are understood and followed by all staff
Job description
Job responsibilities
We are looking for an experienced and motivated Practice Manager to join Walkden Medical Centre, a long-established, welcoming GP practice in Worsley, Manchester.
You will work closely with the GP Partners to lead and manage the day-to-day operation of the practice, supporting our commitment to delivering high-quality, patient-centred care. This is an excellent opportunity for someone who wants to make a real impact, develop a strong team culture and help shape the future of our practice.
Main duties of the job
-
Oversee the smooth, efficient and safe daily running of the practice, managing all clinical and nonclinical services
-
Lead the delivery of Direct, National and Local Enhanced Services, QOF, GP contract requirements and PCN indicators
-
Manage practice finances including budgeting, financial reporting, invoicing and debt recovery to ensure sustainability and profitability
-
Recruit, induct, manage and support all staff both clinical and nonclinical including appraisals, performance management, payroll and pensions
-
Ensure compliance with legal health and safety and infection control standards as well as NHS frameworks CQC GDPR and other regulatory requirements
-
Lead on audits quality improvement initiatives and complaint handling to support continuous service improvement
-
Oversee IT systems and support digital transformation projects to improve efficiency and patient experience
-
Work with GP Partners to develop business cases for service changes and improvements and represent the practice at PCN ICB and other stakeholder meetings
-
Coordinate business continuity planning and risk management processes
-
Promote safeguarding awareness and ensure policies and procedures are understood and followed by all staff
Person Specification
Qualifications
Essential
- Good standard of education with strong literacy and numeracy skills
- Degree-level qualification or equivalent experience in business healthcare or management
Desirable
- Leadership or management qualification such as AMSPAR ILM CIPD or equivalent
Experience
Essential
- At least 3 years experience in a senior management or leadership role
- Financial management experience including budgeting and forecasting
- Proven experience in staff recruitment appraisals performance management and payroll oversight
- Strong understanding of compliance frameworks including CQC health and safety GDPR and infection control
- Excellent communication leadership and problem-solving skills
- Ability to prioritise delegate and deliver to deadlines in a busy environment
- Strong IT skills with the ability to oversee practice systems
Desirable
- NHS or GP practice management experience
- Experience managing large teams and multidisciplinary services
- Knowledge of clinical systems such as EMIS AccuRx Docman
- Health and safety or risk management experience
Person Specification
Qualifications
Essential
- Good standard of education with strong literacy and numeracy skills
- Degree-level qualification or equivalent experience in business healthcare or management
Desirable
- Leadership or management qualification such as AMSPAR ILM CIPD or equivalent
Experience
Essential
- At least 3 years experience in a senior management or leadership role
- Financial management experience including budgeting and forecasting
- Proven experience in staff recruitment appraisals performance management and payroll oversight
- Strong understanding of compliance frameworks including CQC health and safety GDPR and infection control
- Excellent communication leadership and problem-solving skills
- Ability to prioritise delegate and deliver to deadlines in a busy environment
- Strong IT skills with the ability to oversee practice systems
Desirable
- NHS or GP practice management experience
- Experience managing large teams and multidisciplinary services
- Knowledge of clinical systems such as EMIS AccuRx Docman
- Health and safety or risk management experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.