Job responsibilities
Main duties of the job
Clinical
Undertake
patient supporting roles to ensure effective medicines use, through shared
decision-making conversations with patients.
Day to day
handling of prescription queries within area of own competence
Medicines
reconciliation post discharge and on other transfers of care
To update and
maintain accurate patient medication records on the practice clinical
computer system, including advice given and action taken
Delivery of
training and development to practice based prescribing clerks and administrators
to support improved co-ordination and effective pharmacy administration
within General Practice.
As determined
by the PCN, support medication reviews and medicines reconciliation for new
care home patients and synchronising medicines for patient transfers between
care settings, linking with local community pharmacies
Manage shared
care protocols and liaise with Clinical Pharmacists for more complex
patients.
Handle function
specific information, which may be sensitive, complex or confidential and
appropriately recording, transferring and/or coordinating such information in
accordance with the Data Protection Act and GDPR; Caldicott Guidelines and
the Confidentiality Code of Conduct
Technical
and administrative
Support the PCN
multi-disciplinary team to ensure efficient medicines optimisation processes
are being followed.Review
and action safety alerts, dissemmiate where needed
Implement
efficient ordering and return processes and reducing medication wastage.
Provide training
and support on the legal, safe and secure handling of medicines, including
the implementation of the Electronic Prescription Service (EPS).
Promotion of
Electronic Repeat Dispensing (eRD) and online ordering
Develop
relationships with other pharmacy professionals and members of the
multi-disciplinary team to support integration across health and social care
including primary care, commissioners, community pharmacy, secondary care and
mental health.
Support practice
reception teams in streaming general prescription requests, so as to allow
GPs and clinical pharmacists to review the more clinically complex requests.
Support the
implementation of prescribing policies and guidance within GP practices, care
homes and other primary care settings.
Support the PCN
to deliver on QIPP agenda, QOF and locally commissioned enhanced services
Support the PCN
in reviewing and developing practice policies for CQC requirements
General
The postholder will:
Develop a culture
that promotes equality and values diversity. The postholder must be aware of
and committed to the Equality and Diversity policies of the appointing GP
Practice and comply with all the requirements of these policies and actively
promote Equality and Diversity issues relevant to the post.
Ensure the
principles of openness, transparency and candor are observed and upheld in all
working practices.
The post holder
will have, or acquire through training provided by the organisation, the
appropriate level of safeguarding and knowledge, skills and practice required
for the post and be aware of and comply with the organisations safeguarding
protection policies and procedures.
Ensure that any
infection prevention and control issues are reported to the line
manager/Infection Prevention and Control Lead.
Equality and diversity:
The post-holder will support
the equality, diversity and rights of patients, carers and
colleagues, to include:
Acting in a way
that recognises the importance of peoples rights, interpreting them in a way
that is consistent with practice procedures and policies, and current
legislation
Respecting the
privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a
manner which is welcoming to and of the individual, is non-judgmental and
respects their circumstances, feelings priorities and rights.
Personal/Professional
development:
The post-holder
will participate in any training programme implemented by the PCN
part
of this employment, with such training to include:
o
Participation in
an annual individual performance review, including taking responsibility for
maintaining a record of own personal and/or professional development
o
Taking
responsibility for own development, learning and performance and demonstrating
skills and activities to others who are undertaking similar work
Quality:
The post-holder
will strive to maintain quality within the practice, and will:
o
Alert other team
members to issues of quality and risk
o
Assess own
performance and take accountability for own actions, either directly or under
supervision
o
Contribute to the
effectiveness of the team by reflecting on own and team activities and making
suggestions on ways to improve and enhance the teams performance
o
Work effectively
with individuals in other agencies to meet patients needs
o
Effectively
manage own time, workload and resources
Person Specification PCN
Pharmacy Technician
Qualifications
and Experience
Essential
BTEC/NVQ level
3 or equivalent in pharmaceutical sciences
Professional
registration with GPhC
Evidence of
continued professional development (CPD)
Desirable
Evidence of
working as a registered pharmacy technician in general practice
Postgraduate
qualifications of a relevant nature. e.g. FdSc in Medicines
Management/Pharmacy Services; BTEC Therapeutics
Knowledge
and Understanding
Essential
Knowledge of
the principles of medicines optimisation
Good clinical
pharmacy knowledge including terminology
Knowledge and
understanding of pharmacy law and ethics and current legislation
Desirable
Relevant
advanced theoretical and practical knowledge of Primary Care Networks,
General Practice and evidence-based medicine
An appreciation
of the nature of primary care prescribing, concepts of rational prescribing
and strategies for the improvement of prescribing
Skills
and Competencies
Essential
Computer literate with an
ability to use the required GP clinical systems (desirable) and
Microsoft office packages (essential)
Essential
Able to analyse and interpret
prescribing data
Essential
Has attention to detail, able
to work accurately, identifying errors quickly and easily
Essential
Able to effectively manage
allocated resources
Essential
Has a planned and organised
approach with an ability to prioritise their own workload to meet strict
deadlines
Essential
Able to think analytically;
anticipating obstacles and thinking ahead; using analytical techniques to
draw logical solutions to problems
Essential
Excellent communication
skills, verbal and written, with the ability to adjust communication style
and content to suit the audience
Essential
Excellent verbal and written
communication skills with team members, patients, carers, and other
healthcare professionals. Whilst recognising peoples needs for alternative
methods of communication
Essential
An excellent understanding of
data protection and confidentiality issues
Desirable
Understand the aims of
current healthcare policy within the PCN
Attributes
Essential
Works effectively indepe Works independently and as a member of a
team
Essential
Able to direct and support others
Essential
Continued commitment to
improve skills and ability in new areas of work
Essential
Self-motivated and proactive
Essential
Continued commitment to
improve skills and ability in new areas of work
Essential
Able to undertake the demands
of the post with reasonable adjustments if required
Essential
Independently mobile to be
able to work across several sites and travel to meet with stakeholders
Essential
Adaptability, flexibility and
ability to cope with uncertainty and change
Essential
Demonstrate ability to work
in a busy environment; ability to deal with both urgent and important tasks
and to prioritise effectively whilst also supporting others
Essential
Excellent time keeping and
prioritisation skills
