Job summary
This is an exciting role where no two days are the same, and would suit a quick learner who can manage their own time well. This role would primarily be processing patient requests and sending referrals onwards.
Working across multiple teams, the ideal candidate would be flexible and well organised in order to ensure they are prioritising the most urgent items and following up on tasks.
Please note this role is not eligible for sponsorship and you will need to have pre-existing Right to Work in the UK.
Main duties of the job
The main duties will be to process incoming tasks and emails from GPs, patients, and 3rd parties and to ensure tasks are completed promptly in the correct timeframe.
About us
The Beaumont Elms Practice is looking for a Medical Secretary to provide support in running the surgery day-to-day. As an
ever-growing practice with around 26,000 patients, we need an extra pair of
hands to manage the workload that comes with this! Our friendly team is made up
of around 70 people, some of which have worked for 19BS for 30 years!
Job description
Job responsibilities
Secretary Duties
The following are the core responsibilities of the Medical Secretary. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
- Typing letters, reports and associated documentation as required
- Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
- Managing all enquiries in an effective manner
- Maintaining an accurate referrals database
- Actioning all incoming email
- Processing calling letters as requested
- Scanning of patient related documentation and attaching scanned documents to patients healthcare records
- Inputting data into the patients healthcare records as necessary
- Processing referrals using the electronic referral system (ERS)
- Answering incoming phone calls, transferring calls or dealing with the callers request appropriately
- Managing all administrative queries as necessary
- Carrying out system searches as requested
- Maintaining a clean, tidy, effective working area at all times
- Supporting all clinical staff with general administrative tasks as requested
- Running searches for the practice manager
- Processing incoming emails from patients and 3rd Party Organisation
- Updating spreadsheets
- Reviewing patient data
- Coding on to patient notes
- Working with the other team to ensure smooth communication
Job description
Job responsibilities
Secretary Duties
The following are the core responsibilities of the Medical Secretary. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
- Typing letters, reports and associated documentation as required
- Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
- Managing all enquiries in an effective manner
- Maintaining an accurate referrals database
- Actioning all incoming email
- Processing calling letters as requested
- Scanning of patient related documentation and attaching scanned documents to patients healthcare records
- Inputting data into the patients healthcare records as necessary
- Processing referrals using the electronic referral system (ERS)
- Answering incoming phone calls, transferring calls or dealing with the callers request appropriately
- Managing all administrative queries as necessary
- Carrying out system searches as requested
- Maintaining a clean, tidy, effective working area at all times
- Supporting all clinical staff with general administrative tasks as requested
- Running searches for the practice manager
- Processing incoming emails from patients and 3rd Party Organisation
- Updating spreadsheets
- Reviewing patient data
- Coding on to patient notes
- Working with the other team to ensure smooth communication
Person Specification
Qualifications
Essential
- MUST have a GCSE grade A - C in English and Maths (or equivalent)
Experience
Essential
- Experience of working in a healthcare setting as a medical secretary
- Experience of working with the general public
Desirable
- Experience within a GP Practice
- Familiarity with EMIS
Person Specification
Qualifications
Essential
- MUST have a GCSE grade A - C in English and Maths (or equivalent)
Experience
Essential
- Experience of working in a healthcare setting as a medical secretary
- Experience of working with the general public
Desirable
- Experience within a GP Practice
- Familiarity with EMIS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
