Job summary
We are seeking a motivated and organised Practice Assistant to support the day-to-day running of our busy GP practice working 20 - 25 hours a week. This is a varied and hands-on role providing administrative, operational, and premises support to ensure the practice runs efficiently and safely.
The successful candidate will have excellent time management skills, a flexible approach to workload, and the ability to manage multiple tasks in a fast-paced healthcare environment.
Main duties of the job
Administrative & Clerical Support
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Provide general administrative and clerical support to the practice team
Filing, scanning, document management, and maintenance of records
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Support ad-hoc administrative tasks as required
Procurement & Stock Management
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Support surgery procurement processes
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Order and monitor stock levels of surgery supplies
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Receive, unpack, and store deliveries appropriately
Premises & Health and Safety
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Undertake routine premises checks to ensure a safe and compliant environment
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Support health and safety monitoring and reporting
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Coordinate maintenance tasks and liaise with contractors
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Monitor and document routine servicing of equipment and premises
Policies, SOPs & Governance
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Update and maintain template practice policies
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Assist in the creation, review, and maintenance of Standard Operating Procedures (SOPs)
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Ensure documents are accurate, version-controlled, and accessible
Staff Communications & Engagement
General
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Maintain confidentiality and comply with data protection and information governance requirements
Support the practice team in delivering high-quality patient care
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Undertake any other duties appropriate to the role as requested by the Practice Manager
About us
Bersted Green Surgery is a friendly and forward-thinking GP practice based on the outskirts of Bognor Regis. We operate from a modern, purpose-built premises and provide care for around 13,500 patients.
You will be working as part of a close-knit team that includes receptionists, administrators, nurses, paramedics, pharmacists, GPs and management. We value teamwork, respect and high-quality care, and we are committed to supporting our staff with ongoing development.
Job description
Job responsibilities
Core Responsibilities
-
Provide comprehensive administrative and operational support to the GP practice to ensure the smooth day-to-day running of services
-
Support procurement processes, including ordering, receiving, unpacking, and monitoring stock and supplies
-
Undertake general clerical duties including filing, scanning, document management, and data entry
-
Carry out routine premises and health & safety checks, escalating issues as appropriate
-
Coordinate maintenance tasks and liaise with external contractors and service providers
-
Monitor and record routine servicing and compliance checks of premises and equipment
-
Assist in the development, updating, and maintenance of practice policies and Standard Operating Procedures (SOPs)
-
Support governance and compliance requirements through accurate documentation and record keeping
-
Produce internal staff communications, including a monthly staff newsletter
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Support staff engagement initiatives, including coordinating staff birthday cards
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Manage workload effectively, prioritising tasks and balancing multiple demands in a busy environment
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Maintain confidentiality and comply with information governance, data protection, and NHS policies at all times
-
Work flexibly as part of the wider practice team and undertake additional duties appropriate to the role as required
Job description
Job responsibilities
Core Responsibilities
-
Provide comprehensive administrative and operational support to the GP practice to ensure the smooth day-to-day running of services
-
Support procurement processes, including ordering, receiving, unpacking, and monitoring stock and supplies
-
Undertake general clerical duties including filing, scanning, document management, and data entry
-
Carry out routine premises and health & safety checks, escalating issues as appropriate
-
Coordinate maintenance tasks and liaise with external contractors and service providers
-
Monitor and record routine servicing and compliance checks of premises and equipment
-
Assist in the development, updating, and maintenance of practice policies and Standard Operating Procedures (SOPs)
-
Support governance and compliance requirements through accurate documentation and record keeping
-
Produce internal staff communications, including a monthly staff newsletter
-
Support staff engagement initiatives, including coordinating staff birthday cards
-
Manage workload effectively, prioritising tasks and balancing multiple demands in a busy environment
-
Maintain confidentiality and comply with information governance, data protection, and NHS policies at all times
-
Work flexibly as part of the wider practice team and undertake additional duties appropriate to the role as required
Person Specification
Skills, Abilities and Personal Qualities
Essential
- *Excellent organisational and time management skills
- *Ability to prioritise and manage a varied workload
- *Good written and verbal communication skills
- *Competent IT skills, including Microsoft Office
- *Flexible and adaptable approach to work
- *Reliable, proactive, and well organised
- *Able to work independently and as part of a team
Experience
Essential
- *Experience in an administrative or support role
Desirable
- *Experience of working in primary care
- *Experience of handling confidential or sensitive data
- *Experience supporting premises, health & safety, or governance processes
- *Experience creating newsletters or internal communications
- *Experience updating policies or SOPs
Person Specification
Skills, Abilities and Personal Qualities
Essential
- *Excellent organisational and time management skills
- *Ability to prioritise and manage a varied workload
- *Good written and verbal communication skills
- *Competent IT skills, including Microsoft Office
- *Flexible and adaptable approach to work
- *Reliable, proactive, and well organised
- *Able to work independently and as part of a team
Experience
Essential
- *Experience in an administrative or support role
Desirable
- *Experience of working in primary care
- *Experience of handling confidential or sensitive data
- *Experience supporting premises, health & safety, or governance processes
- *Experience creating newsletters or internal communications
- *Experience updating policies or SOPs
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
