May Lane Surgery

HCA/Frailty HCA

The closing date is 25 August 2025

Job summary

May Lane Surgery is a caring and friendly GP Practice dedicated to delivering excellent healthcare to our patients. We are looking for an experienced Health Care Assistant to join our team. If you are enthusiastic and have great people and communication skills, we would like to hear from you.

The role is a split role within the surgery consisting of HCA clinics and being part of our Frailty Team which will including calling patients and visiting them in their homes.

Main duties of the job

The HCA role involves a variety of duties including Phlebotomy (venepuncture), ECG's, BPs, and urinalysis, long-term condition checks, Health checks and wound checks. (This list is not exhaustive and may change to the needs of the nursing team).

The fundamental part of the HCA Frailty role is to meet the primary care needs of an identified group of people identified as frail and needing further support in the community.You would be expected to undertake home visits in accordance with the relevant protocols, support patients and families to help patients safely stay at home.

About us

Situated in Dursley, on the edge of the Cotswolds, midway between Gloucester and Bristol, May Lane Surgery is a friendly surgery serving approximately 9,500 patients.

We are a 3 partner Surgery with a comprehensive team including reception, nursing, frailty and managerial staff. We have an enthusiastic ARR team currently comprising of Clinical Pharmacists, Pharmacy Technician, Paramedic, Social Prescriber and a Young Persons Social Prescriber.

We pride ourselves in being proactive and responsive to change. We continue to offer high quality, patient-centred care to our patients.

Details

Date posted

14 July 2025

Pay scheme

Other

Salary

£12.69 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A0613-25-0002

Job locations

May Lane

Dursley

Gloucestershire

GL11 4JN


Job description

Job responsibilities

To undertake and record the following tasks (not exhaustive)

  • Height
  • weight (BMI)
  • Blood pressure
  • Pulse
  • Temperature
  • Venepuncture
  • ECG'S
  • Urinalysis
  • Diabetic Foot Checks
  • NHS health checks
  • Smoking cessation
  • Administer B12 injections under PSD
  • Chronic disease management as applicable
  • Assist with Minor Ops
  • Recognise changes and abnormalities in patients conditions and act accordingly - notifying GP/Nurse of any significant issues
  • Stock control and ordering
  • Fridge temperature recording
  • Legionella/Water temp checks and recording
  • Awareness of national standards of infection control and cleanliness and regulatory/ contractual/ professional requirements and good practice guidelines.
  • Act as chaperone
  • Maintain confidentiality
  • Processing of patient samples
  • Safe management of sharps procedures, including training , use, storage and disposal
  • Waste management
  • Spillage control procedures
  • Knowledge of Information Governance and Caldicott Principles

  • To undertake home visits in accordance with the relevant protocols

  • Support patients and their families/care home staff to adopt health promotion strategies that promote healthy lifestyles, and apply principles of self-care

  • Completing and sharing advanced care plans

  • To be responsible for patient safety through knowledge of systems, legal requirements and understanding of litigation.

  • Provision of support to carers considering what can put in place to support that persons mental health and wellbeing, by the use of tools to identify deterioration in wellbeing and mental state.

  • Liaison between local organisations to provide services that can support the delivery of care within the patients own home.

  • Referral to and attendance at MDTs involving a range of health and care professionals, from one or more organisations, working together to deliver comprehensive patient care.

Job description

Job responsibilities

To undertake and record the following tasks (not exhaustive)

  • Height
  • weight (BMI)
  • Blood pressure
  • Pulse
  • Temperature
  • Venepuncture
  • ECG'S
  • Urinalysis
  • Diabetic Foot Checks
  • NHS health checks
  • Smoking cessation
  • Administer B12 injections under PSD
  • Chronic disease management as applicable
  • Assist with Minor Ops
  • Recognise changes and abnormalities in patients conditions and act accordingly - notifying GP/Nurse of any significant issues
  • Stock control and ordering
  • Fridge temperature recording
  • Legionella/Water temp checks and recording
  • Awareness of national standards of infection control and cleanliness and regulatory/ contractual/ professional requirements and good practice guidelines.
  • Act as chaperone
  • Maintain confidentiality
  • Processing of patient samples
  • Safe management of sharps procedures, including training , use, storage and disposal
  • Waste management
  • Spillage control procedures
  • Knowledge of Information Governance and Caldicott Principles

  • To undertake home visits in accordance with the relevant protocols

  • Support patients and their families/care home staff to adopt health promotion strategies that promote healthy lifestyles, and apply principles of self-care

  • Completing and sharing advanced care plans

  • To be responsible for patient safety through knowledge of systems, legal requirements and understanding of litigation.

  • Provision of support to carers considering what can put in place to support that persons mental health and wellbeing, by the use of tools to identify deterioration in wellbeing and mental state.

  • Liaison between local organisations to provide services that can support the delivery of care within the patients own home.

  • Referral to and attendance at MDTs involving a range of health and care professionals, from one or more organisations, working together to deliver comprehensive patient care.

Person Specification

Experience

Essential

  • Excellent Communication skills
  • Be able to keep accurate clinical notes
  • Ability to use own judgement, resourcefulness and common sense
  • Ability to work in a changing environment
  • Own car with a clean driving license

Desirable

  • ECGs
  • Wound care
  • Compression Bandaging
  • Experience with Systmone
  • Experience working in primary care
  • Experience of working within elderly care

Qualifications

Essential

  • Good standard of education including qualification in English & Maths (GCSE grade A-C, or equivalent) Appropriate healthcare qualification/certificate
  • Qualified Venepuncture - Phlebotomy

Desirable

  • HCA Level 2
Person Specification

Experience

Essential

  • Excellent Communication skills
  • Be able to keep accurate clinical notes
  • Ability to use own judgement, resourcefulness and common sense
  • Ability to work in a changing environment
  • Own car with a clean driving license

Desirable

  • ECGs
  • Wound care
  • Compression Bandaging
  • Experience with Systmone
  • Experience working in primary care
  • Experience of working within elderly care

Qualifications

Essential

  • Good standard of education including qualification in English & Maths (GCSE grade A-C, or equivalent) Appropriate healthcare qualification/certificate
  • Qualified Venepuncture - Phlebotomy

Desirable

  • HCA Level 2

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

May Lane Surgery

Address

May Lane

Dursley

Gloucestershire

GL11 4JN


Employer's website

https://maylanesurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

May Lane Surgery

Address

May Lane

Dursley

Gloucestershire

GL11 4JN


Employer's website

https://maylanesurgery.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operations manager

Clair Hodges

glicb.pm.mls@nhs.net

01453540555

Details

Date posted

14 July 2025

Pay scheme

Other

Salary

£12.69 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A0613-25-0002

Job locations

May Lane

Dursley

Gloucestershire

GL11 4JN


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