Meanwood Group Practice

Clinic Administrator

Information:

This job is now closed

Job summary

To be responsible for undertaking a wide range of administrative and telephony duties and the provision of administrative support to the multidisciplinary team of the AQP Services (Any Qualified Provider) @ Meanwood which include ENT, Audiology, Microsuction, Minor Surgery. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers and in accordance with current policies, including the use of the electronic referral service (ERS).

The hours for this role are Monday - Friday 8.30pm - 4pm (maybe negotiable)

35 hours per week.

The interviews for this position will take place on Thursday 13th March 2025.

Main duties of the job

The following are the core responsibilities of the clinic administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. Answering incoming calls and dealing with callers requests appropriately

b. Registration of new patients to the service

c. Book appointments

d. Photocopy documentation as required

e. Process e-mails appropriately

f. Process post consultation GP letters

g. Process tasks from other team members

h. Input data into the patients healthcare records as necessary

i. Coding Consultations appropriately

j. Process referrals using the electronic referral system (ERS)

k. Process RAS referrals, printing, registering and texting appointment information

l. Manage all administrative queries as necessary

m. Carry out system searches as requested

n. Completing spreadsheets accurately

o. Support all clinical staff with general administrative tasks as requested

p. Process all DNA letters in accordance with current protocol

q. Ordering ENT/Audiology supplies.

About us

Meanwood Group Practice is a large practice in North Leeds. We have over 16,000 patients registered with us.

Benefits: Friendly Team of GP's, Nurses, NHS Pension scheme and on site car parking.

Details

Date posted

11 February 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A0611-25-0001

Job locations

548 Meanwood Road

Leeds

LS6 4JN


Job description

Job responsibilities

Administrator job description & person specification

Job Title

Administrator

Line Manager

Debbie Smith

Accountable to

Ann-Marie Mawson, Practice Manager

Hours per week

35 Hours

Monday Friday 8.30am - 4pm (maybe negotiable)

Job Summary

To be responsible for undertaking a wide range of administrative and telephony duties and the provision of administrative support to the multidisciplinary team of the AQP Services (Any Qualified Provider) @ Meanwood which include ENT, Audiology, Microsuction, Minor Surgery. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers and in accordance with current policies, including the use of the electronic referral service (ERS).

Mission Statement

To provide high quality and timely services to the patients of Leeds

Primary Responsibilities

The following are the core responsibilities of the medical administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. Answering incoming calls and dealing with callers requests appropriately

b. Registration of new patients to the service

c. Book appointments

d. Photocopy documentation as required

e. Process e-mails appropriately

f. Process post consultation GP letters

g. Process tasks from other team members

h. Input data into the patients healthcare records as necessary

i. Coding Consultations appropriately

j. Process referrals using the electronic referral system (ERS)

k. Process RAS referrals, printing, registering and texting appointment information

l. Manage all administrative queries as necessary

m. Carry out system searches as requested

n. Completing spreadsheets accurately

o. Support all clinical staff with general administrative tasks as requested

p. Process all DNA letters in accordance with current protocol

q. Ordering ENT/ Audiology supplies

Secondary Responsibilities

In addition to the primary responsibilities, the medical administrator may be requested to:

a. Partake in audit as directed by the audit lead

b. Produce meeting agendas and record the minutes of meetings

Job description

Job responsibilities

Administrator job description & person specification

Job Title

Administrator

Line Manager

Debbie Smith

Accountable to

Ann-Marie Mawson, Practice Manager

Hours per week

35 Hours

Monday Friday 8.30am - 4pm (maybe negotiable)

Job Summary

To be responsible for undertaking a wide range of administrative and telephony duties and the provision of administrative support to the multidisciplinary team of the AQP Services (Any Qualified Provider) @ Meanwood which include ENT, Audiology, Microsuction, Minor Surgery. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers and in accordance with current policies, including the use of the electronic referral service (ERS).

Mission Statement

To provide high quality and timely services to the patients of Leeds

Primary Responsibilities

The following are the core responsibilities of the medical administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. Answering incoming calls and dealing with callers requests appropriately

b. Registration of new patients to the service

c. Book appointments

d. Photocopy documentation as required

e. Process e-mails appropriately

f. Process post consultation GP letters

g. Process tasks from other team members

h. Input data into the patients healthcare records as necessary

i. Coding Consultations appropriately

j. Process referrals using the electronic referral system (ERS)

k. Process RAS referrals, printing, registering and texting appointment information

l. Manage all administrative queries as necessary

m. Carry out system searches as requested

n. Completing spreadsheets accurately

o. Support all clinical staff with general administrative tasks as requested

p. Process all DNA letters in accordance with current protocol

q. Ordering ENT/ Audiology supplies

Secondary Responsibilities

In addition to the primary responsibilities, the medical administrator may be requested to:

a. Partake in audit as directed by the audit lead

b. Produce meeting agendas and record the minutes of meetings

Person Specification

Qualifications

Essential

  • Educated to O Level / GCSE standard, but certainly with evidence of a sound education with English and Maths as minimum. Evidence of IT literacy.

Experience

Essential

  • Working in a customer service environment.
  • Working with IT equipment.
  • Experience of and success at communicating.
  • Resilience.
  • Experience of working with a team, and promoting team spirit.

Desirable

  • Working in a busy office environment.
Person Specification

Qualifications

Essential

  • Educated to O Level / GCSE standard, but certainly with evidence of a sound education with English and Maths as minimum. Evidence of IT literacy.

Experience

Essential

  • Working in a customer service environment.
  • Working with IT equipment.
  • Experience of and success at communicating.
  • Resilience.
  • Experience of working with a team, and promoting team spirit.

Desirable

  • Working in a busy office environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Meanwood Group Practice

Address

548 Meanwood Road

Leeds

LS6 4JN


Employer's website

https://www.meanwoodgrouppractice.co.uk/index.aspx (Opens in a new tab)

Employer details

Employer name

Meanwood Group Practice

Address

548 Meanwood Road

Leeds

LS6 4JN


Employer's website

https://www.meanwoodgrouppractice.co.uk/index.aspx (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Ann-Marie Mawson

ann-marie.mawson@nhs.net

Details

Date posted

11 February 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A0611-25-0001

Job locations

548 Meanwood Road

Leeds

LS6 4JN


Supporting documents

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