Job summary
East
Norfolk Medical Practice is seeking to appoint an additional enthusiastic and
hardworking GP Assistant ( GPA) to work
closely with our GPs and the rest of our GP Assistant team. ENMP
established a team of GPAs in 2023, to support our GPs intheir
day-to-day management of patients, specifically aimed at reducing the
administrative burden and making best use of GP consultation time. The GPA role brings so much value and
efficiency to patients and the practice
Our GPA role is a non-clinical
one, focused on providing proactive support to an assigned GP/GPs. The GP
delegates tasks to their assistant that are appropriate and within the remit of
our GPA protocols and curriculum .
The GP Assistants are
provided with training and support to help them develop their role.
We are offering a 35 hour per week contract.
Main duties of the job
The role of the GP Assistant includes
working closely with an Assigned GP. The
GPA will support the GPs smooth running of clinics by performing the more
routine administration tasks of behalf of the GP freeing up their time to focus
on the patient.
- Arranging
appointments, referrals, tests and follow up appointments of patients as
requested by the GP or other clinicians
- Proactively
manage the pathology results of assigned GP
- Proactively
managing some areas of QOF/IIF inviting
in patients for their reviews
- Explaining
treatment procedures to patients
- Monitoring
clinical searches for patients of their own Assigned GP, such as but not
limited to, CQC searches and highlighting exceptions to the GP
See full Job Description and Personnel
Specification for more details.
About us
Are you passionate about caring for
people ?
At East Norfolk Medical Practice we
offer a positive, supportive working environment for our staff. We are a large friendly team of both clinical
and administration staff, working hard to support our community and provide the
best care we can for our patients.
The successful candidate will be part of our wider
health care team including 18 GPs, physician associates and paramedics who
provides excellent care to our growing patient population of approx.33,000.
Apart from providing core General Practice, our team is also responsible for
the provision of care to the homeless population in our area. In return the
post offers the opportunity to meet people from all walks of life, together
with the job satisfaction of working as an integral part of a team.
We are committed to our responsibilities under the
Equality Act and welcome applications from all who believe they have the
essential requirements for the job.
Job description
Job responsibilities
Please refer to the attached 'Job description' on supporting documents, to view further details and responsibilities of the GP Assistant role.
Job description
Job responsibilities
Please refer to the attached 'Job description' on supporting documents, to view further details and responsibilities of the GP Assistant role.
Person Specification
Analytical skills
Essential
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
Other
Essential
- Experience of dealing with competing work demands
- Ability to concentrate and be accurate
- Ability to diffuse difficult situations
- Ability to make effective judgements within defined parameters and referring to others as appropriate
- Sensitive and empathetic in distressing situations
- Effective keyboard/IT skills
- Experience of routinely using VDUs
- Ability to work at all sites
- Must undertake an Enhanced DBS
- Experience of maintaining tidy workspace
Qualifications
Essential
- Educated to GCSE C level or equivalent
- Experience of working in a primary care environment
- Experience of working with public
- Experience of working in a customer service role
- Experience of SystmOne
- Competent in the use of Microsoft Office software
- Willing to undertake professional development relevant to role
Desirable
- Knowledge of medical terminology
- Experience of AccruX
- Experience of iGPR
- Awareness of local health system priorities
Communication skills
Essential
- Excellent communication skills (written and oral)
- Able to develop effective relationships both internally, externally and with patients
- Experience of dealing effectively with confidential and/or sensitive information
- Effectively able to communicate and understand the needs of the patient
- Able to influence effectively
Planning and people skills
Essential
- Experience of working to deadlines whilst managing a high volume of a varied workload
- Effective time management, planning and organising
- Ability to follow clinical policy and procedure
- Flexible and cooperative approach to work
- Experience of supporting and assisting others
- Ability to work as a team member and autonomously
- Polite and confident
- Motivated
- High levels of integrity and loyalty
- Punctual and committed to supporting the team effort
Person Specification
Analytical skills
Essential
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
Other
Essential
- Experience of dealing with competing work demands
- Ability to concentrate and be accurate
- Ability to diffuse difficult situations
- Ability to make effective judgements within defined parameters and referring to others as appropriate
- Sensitive and empathetic in distressing situations
- Effective keyboard/IT skills
- Experience of routinely using VDUs
- Ability to work at all sites
- Must undertake an Enhanced DBS
- Experience of maintaining tidy workspace
Qualifications
Essential
- Educated to GCSE C level or equivalent
- Experience of working in a primary care environment
- Experience of working with public
- Experience of working in a customer service role
- Experience of SystmOne
- Competent in the use of Microsoft Office software
- Willing to undertake professional development relevant to role
Desirable
- Knowledge of medical terminology
- Experience of AccruX
- Experience of iGPR
- Awareness of local health system priorities
Communication skills
Essential
- Excellent communication skills (written and oral)
- Able to develop effective relationships both internally, externally and with patients
- Experience of dealing effectively with confidential and/or sensitive information
- Effectively able to communicate and understand the needs of the patient
- Able to influence effectively
Planning and people skills
Essential
- Experience of working to deadlines whilst managing a high volume of a varied workload
- Effective time management, planning and organising
- Ability to follow clinical policy and procedure
- Flexible and cooperative approach to work
- Experience of supporting and assisting others
- Ability to work as a team member and autonomously
- Polite and confident
- Motivated
- High levels of integrity and loyalty
- Punctual and committed to supporting the team effort
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
