Whitby Group Practice

Health Care Assistant

Information:

This job is now closed

Job summary

Whitby Group Practice are seeking to recruit an experienced, highly motivated and enthusiastic Health Care Assistant (min level 3) to join our busy, friendly and committed Practice Nursing Team.

Previous experience within a primary care setting is essential, with a commitment to deliver high quality, patient-centred care. You must be reliable, professional and friendly with a can do flexible attitude to work. We are looking for someone who is an excellent communicator, possesses good IT skills and is able to work as part of a team as well as independently.

Main duties of the job

Working strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

About us

Whitby Group Practice is a personal Medical Services Practice, located in Spring Vale Medical Centre in Whitby, North Yorkshire. It has a current list size of 14,100 patients.

The Practice provides a service to residents of Whitby and the surrounding villages. It has a branch surgery at Robin Hoods Bay, approximately 5 miles from Whitby along the coast. Both surgeries are purpose built, have a dispensary and ample parking. They are owned by the Partners.

The Practice is a large team which works together to deliver high quality, accessible care within a supportive, friendly learning environment. The GP Partners have personal patient lists, and most work part-time work in a job-share team with other Partners.

Details

Date posted

24 July 2023

Pay scheme

Other

Salary

£10.60 to £10.83 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A0607-23-0004

Job locations

Rievaulx Road

Whitby

North Yorkshire

YO21 1SD


Job description

Job responsibilities

Job summary:

Working strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

Duties and responsibilities:

New patient health checks

ECG recording

Spirometry

Sterilising, cleansing and maintenance of surgical equipment

Vaccine/cold chain storage, monitoring and recording

Surgical equipment and vaccine re-stocking and stock rotation

Clearing and re-stocking consulting rooms

Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations

Assisting in the assessment and surveillance of patients health and well-being

Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

Helping to raise awareness of health and well-being and how it can be promoted

Assisting with the collection and collation of data on needs related to health and well-being

Phlebotomy, including completing appropriate forms as directed by clinicians.

Appointing patients into appropriate clinics.

Stock control of all clinical areas and central stores.

Baseline measurements.

Routine blood pressure checks, referring patients to the practice nurse or doctors as per practice protocols.

Fitting & reporting of Ambulatory Blood Pressure Machines.

Ordering vaccines and clinical stock.

Maintaining record of refrigerator temperatures and cleaning as appropriate.

Act as patient chaperone as required.

In-house testing of urine samples.

NHS Health Checks

Lifestyle Advice

Anticoagulation Monitoring

Follow-on Wound Care

Suture Removal

Spirometry

Peak Flow Measurements

Vaccinations under Patient Specific Directives

Escalating any problems to the nurse team leader or practice manager

Testing of emergency medical equipment.

Ensure safe storage, rotation and disposal of vaccines.

Ensure the decontamination of instruments and clinical equipment according to local and national guidelines.

To be aware of current evidence based approaches to patient care and demonstrates this through continuous improvement of patient care.

Job description

Job responsibilities

Job summary:

Working strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

Duties and responsibilities:

New patient health checks

ECG recording

Spirometry

Sterilising, cleansing and maintenance of surgical equipment

Vaccine/cold chain storage, monitoring and recording

Surgical equipment and vaccine re-stocking and stock rotation

Clearing and re-stocking consulting rooms

Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations

Assisting in the assessment and surveillance of patients health and well-being

Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

Helping to raise awareness of health and well-being and how it can be promoted

Assisting with the collection and collation of data on needs related to health and well-being

Phlebotomy, including completing appropriate forms as directed by clinicians.

Appointing patients into appropriate clinics.

Stock control of all clinical areas and central stores.

Baseline measurements.

Routine blood pressure checks, referring patients to the practice nurse or doctors as per practice protocols.

Fitting & reporting of Ambulatory Blood Pressure Machines.

Ordering vaccines and clinical stock.

Maintaining record of refrigerator temperatures and cleaning as appropriate.

Act as patient chaperone as required.

In-house testing of urine samples.

NHS Health Checks

Lifestyle Advice

Anticoagulation Monitoring

Follow-on Wound Care

Suture Removal

Spirometry

Peak Flow Measurements

Vaccinations under Patient Specific Directives

Escalating any problems to the nurse team leader or practice manager

Testing of emergency medical equipment.

Ensure safe storage, rotation and disposal of vaccines.

Ensure the decontamination of instruments and clinical equipment according to local and national guidelines.

To be aware of current evidence based approaches to patient care and demonstrates this through continuous improvement of patient care.

Person Specification

Qualifications

Essential

  • GCSE A* - E Maths and English (or equivalent)
  • Level 3 QCF Diploma in Clinical Healthcare Support

Desirable

  • GCSE science or health and social care related subject

Experience

Essential

  • Experience of working within a healthcare setting .

Desirable

  • Experience of working as a phlebotomist
  • Experience of working in a customer care role
  • Experience or knowledge of primary care

Personal Qualities

Essential

  • Upholds the values as defined in the NHS Constitution
  • Can demonstrate key behaviors consistent with the values identified for delivering compassionate care.
  • Can demonstrate motivation, ability and commitment to working on own initiative or as part of a team
  • Reliable, resilient, flexible and responsive to change in accordance with the practice needs
  • Can demonstrate an ability to value the opinions of others
  • Willingness to undergo training/education for both practice and service needs
  • Willingness to work towards professional and performance objectives (appraisal)

Communication & Verbal skills

Essential

  • Excellent communication skills
  • Excellent listening skills

Knowledge & Skills

Essential

  • Ability to work with attention to detail and accuracy
  • Can demonstrate a basic understanding of the needs of the patient and the role of the HCA
  • Willingness to develop clinical skills and competency relevant to the role Demonstrates understanding of person centered care

Desirable

  • Understands issues regarding accountability and delegation
Person Specification

Qualifications

Essential

  • GCSE A* - E Maths and English (or equivalent)
  • Level 3 QCF Diploma in Clinical Healthcare Support

Desirable

  • GCSE science or health and social care related subject

Experience

Essential

  • Experience of working within a healthcare setting .

Desirable

  • Experience of working as a phlebotomist
  • Experience of working in a customer care role
  • Experience or knowledge of primary care

Personal Qualities

Essential

  • Upholds the values as defined in the NHS Constitution
  • Can demonstrate key behaviors consistent with the values identified for delivering compassionate care.
  • Can demonstrate motivation, ability and commitment to working on own initiative or as part of a team
  • Reliable, resilient, flexible and responsive to change in accordance with the practice needs
  • Can demonstrate an ability to value the opinions of others
  • Willingness to undergo training/education for both practice and service needs
  • Willingness to work towards professional and performance objectives (appraisal)

Communication & Verbal skills

Essential

  • Excellent communication skills
  • Excellent listening skills

Knowledge & Skills

Essential

  • Ability to work with attention to detail and accuracy
  • Can demonstrate a basic understanding of the needs of the patient and the role of the HCA
  • Willingness to develop clinical skills and competency relevant to the role Demonstrates understanding of person centered care

Desirable

  • Understands issues regarding accountability and delegation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Whitby Group Practice

Address

Rievaulx Road

Whitby

North Yorkshire

YO21 1SD


Employer's website

http://whitbygrouppractice.secure-gpsite.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Whitby Group Practice

Address

Rievaulx Road

Whitby

North Yorkshire

YO21 1SD


Employer's website

http://whitbygrouppractice.secure-gpsite.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Bekki Shone

rebecca.shone2@nhs.net

01947820888

Details

Date posted

24 July 2023

Pay scheme

Other

Salary

£10.60 to £10.83 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A0607-23-0004

Job locations

Rievaulx Road

Whitby

North Yorkshire

YO21 1SD


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