Dispenser

Job description

Job responsibilities

Accountability -Dispensary Manager

Brief Description

The post-holder will project a positive and friendly image to dispensary patients and other visitors and deal with queries in a professional, courteous and efficient way.

Assist in the preparation of all aspects of dispensing and assist with stock control, ordering and re-stocking of the dispensary.

Main Duties and Responsibilities

· Checking and dispensing medication as per prescription

· Ensure patients signs prescription and collect charge as required, checking patient exemption statements

· Not to dispense medicines to unauthorised persons, without the doctors consent

· Dispense and record private prescriptions and collect specified charges

· Receive, record and dispense repeat medication requests

· To prepare paperwork and process prescriptions for Tara, Surgery

· Answering telephone calls and passing on messages as appropriate

· Dealing with problems and enquiries

· Inputting information onto the computer

· Ensuring that drugs are received and stored in an appropriate manner in accordance with manufacturers’ instructions

· Ensuring that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record/logbook

· Cleaning work surfaces and shelving on a regular basis and ensuring that all dispensary equipment is kept clean and kept in good working order

· Undertaking other reasonable duties within the framework of the post as directed by the Senior Dispenser. Ordering and unpacking drugs and dressings

· Dispensing and checking repeat and acute prescriptions

· Taking prescriptions requests and dealing with queries from other agencies i.e. community nurses and support staff

· Using the computer to keep records up to date

· Checking with GPs or in patient records if concerned about the appropriateness of requests for medication

· Dealing with queries from patients regarding their prescriptions

· Ordering drugs from wholesalers

· Handling controlled drugs and keeping register.

· Handling and balancing prescription money

· Assisting when required to meet targets in relation to dispensing doctors scheme

· Assist in checking stocks

· Providing cover for annual leave/sickness

· To carry out any duties as required

· To work flexibly within the team and to provide cover as necessary

Person Specification

Qualifications

Essential

• NVQ Level 2 in Dispensing

Desirable

• Experience working within a medical or clinical environment
• Experience in using the systmone Clinical System
• Able to demonstrate an ability to deal with challenging situations or individuals

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Needham Market Country Practice

Address

Barking Road

Needham Market

Ipswich

IP6 8EZ

Employer's website

https://www.needhamsurgery.co.uk (Opens in a new tab)