Job summary
To
support the practice nursing and administrative teams in the delivery of
clinical and administrative services, working as part of the practice
multi-disciplinary team, delivering care within their scope of practice to the entitled
patient population.
The Healthcare Assistant will deliver and assist
clinical staff in the provision of treatment, preventative care, health
promotion and patient education while also supporting the administrative team
on an as-required basis.
Main duties of the job
The
following are the core responsibilities of the Healthcare Assistant. There may
be, on occasion, a requirement to carry out other tasks; this will be dependent
upon factors such as workload and staffing levels:
a. Undertake new patient health checks
b. Support the Practice Nurse with health
promotion programmes
c. Carry out baseline observations such as
pulse oximitery, blood pressure, temperature and pulse rate, recording findings
accurately
d. Facilitate routine and 24-hour BP
monitoring, advising patients accordingly
e. Undertake wound care, dressings and
other clinical tasks as required
f. Support the Practice Nurse with the
management of chronic disease clinics
g. Carry out BMI checks as directed
h. Act as a chaperone as required
i. undertake venepuncture
j. administer flu
vaccinations
l. Carry out ECGs as requested
m. Ensure specimens are recorded and ready
for onward transportation
n. Provide support during minor operations
as required
o. Ensure all clinical rooms are adequately
stocked and prepared for each session
p. Ensure fridges are cleaned routinely in
accordance with extant guidance
q. Ensure clinical waste is removed from
clinical areas and sharps bins replaced in accordance with the organisations
IPC policy
r.
Deliver
opportunistic health promotion where appropriate
About us
We are based in North Manchester, very close to the city center
and we manage a patient list size of 6500 patients.
The practice is very
friendly and has a supportive administrative and clinical team. Our clinical
team currently consists of 3 GP partners, 1 Practice Nurse, 1 Physician Assistant,
Pharmacist and Pharmacy Tech, 1 Nursing Associates, Mental Health Practitioners,
and a First Contact Physiotherapist.
The Admin Team consists of a
Practice Manager, Data Manager, Secretary, Office manager, Deputy Office
Manager and 5 reception staff.
We use EMIS Web, Docman, and
Accurx and have a "Good" CQC rating with Outstanding for Effective
and a high QOF achievement. We are also actively involved with the Primary Care
Network and in the training of medical students.
Job description
Job responsibilities
The
following are the core responsibilities of the Healthcare Assistant. There may
be, on occasion, a requirement to carry out other tasks; this will be dependent
upon factors such as workload and staffing levels:
a. Undertake new patient health checks
b. Support the Practice Nurse with health
promotion programmes
c. Carry out baseline observations such as
pulse oximitery, blood pressure, temperature and pulse rate, recording findings
accurately
d. Facilitate routine and 24-hour BP
monitoring, advising patients accordingly
e. Undertake wound care, dressings and
other clinical tasks as requiredf. Support the Practice Nurse with the
management of chronic disease clinics
g. Carry out BMI checks as directed
h. Act as a chaperone as required
i. undertake venepuncture
j.administer flu
vaccinations
l. Carry out ECGs as requested
m. Ensure specimens are recorded and ready
for onward transportation
n. Provide support during minor operations
as required
o. Ensure all clinical rooms are adequately
stocked and prepared for each session
p. Ensure fridges are cleaned routinely in
accordance with extant guidance
q. Ensure clinical waste is removed from
clinical areas and sharps bins replaced in accordance with the organisations
IPC policy
r.
Deliver
opportunistic health promotion where appropriate
Job description
Job responsibilities
The
following are the core responsibilities of the Healthcare Assistant. There may
be, on occasion, a requirement to carry out other tasks; this will be dependent
upon factors such as workload and staffing levels:
a. Undertake new patient health checks
b. Support the Practice Nurse with health
promotion programmes
c. Carry out baseline observations such as
pulse oximitery, blood pressure, temperature and pulse rate, recording findings
accurately
d. Facilitate routine and 24-hour BP
monitoring, advising patients accordingly
e. Undertake wound care, dressings and
other clinical tasks as requiredf. Support the Practice Nurse with the
management of chronic disease clinics
g. Carry out BMI checks as directed
h. Act as a chaperone as required
i. undertake venepuncture
j.administer flu
vaccinations
l. Carry out ECGs as requested
m. Ensure specimens are recorded and ready
for onward transportation
n. Provide support during minor operations
as required
o. Ensure all clinical rooms are adequately
stocked and prepared for each session
p. Ensure fridges are cleaned routinely in
accordance with extant guidance
q. Ensure clinical waste is removed from
clinical areas and sharps bins replaced in accordance with the organisations
IPC policy
r.
Deliver
opportunistic health promotion where appropriate
Person Specification
Clinical Knowledge and Skills
Essential
- ECGs
- Venepuncture
- New patient medicals, including height, weight, BP, pulse
- Chaperone procedure
- Ability to record accurate clinical notes
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Ability to follow clinical policy and procedure
Desirable
- Wound care/removal of sutures and staples
- Competent in the use of Office and Outlook
- Clinical IT system user skills
Experience
Essential
- Experience of working with the general public
- Experience of working in a healthcare setting
Desirable
- Experience of working in a primary care environment
Qualifications
Essential
- Healthcare qualification (level 3 or 4) or working towards gaining equivalent level
Desirable
- Previous completion of the HCA Care Certificate - as detailed within GP Mythbuster No 57 - HCAs in General Practice
- Phlebotomy certification
- Vaccination certification
Personal Qualities
Essential
- Polite and confident
- Flexible and cooperative
- Motivated
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure/in stressful situations
- Able to communicate effectively and understand the needs of the patient
- Commitment to ongoing professional development
- Effectively utilise resources
- Punctual and committed to supporting the team effort
Person Specification
Clinical Knowledge and Skills
Essential
- ECGs
- Venepuncture
- New patient medicals, including height, weight, BP, pulse
- Chaperone procedure
- Ability to record accurate clinical notes
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Ability to follow clinical policy and procedure
Desirable
- Wound care/removal of sutures and staples
- Competent in the use of Office and Outlook
- Clinical IT system user skills
Experience
Essential
- Experience of working with the general public
- Experience of working in a healthcare setting
Desirable
- Experience of working in a primary care environment
Qualifications
Essential
- Healthcare qualification (level 3 or 4) or working towards gaining equivalent level
Desirable
- Previous completion of the HCA Care Certificate - as detailed within GP Mythbuster No 57 - HCAs in General Practice
- Phlebotomy certification
- Vaccination certification
Personal Qualities
Essential
- Polite and confident
- Flexible and cooperative
- Motivated
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure/in stressful situations
- Able to communicate effectively and understand the needs of the patient
- Commitment to ongoing professional development
- Effectively utilise resources
- Punctual and committed to supporting the team effort
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
