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Patient Services - Administrator

Rydings Hall Surgery

Information:

This job is now closed

Job summary

We have an exciting opportunity to recruit a new Patient Services Advisor into our administration team. The successful candidate will join the existing team to provide admin support and services for the practice and our patients.

Main duties of the job

We are looking to recruit a motivated individual who is passionate about providing high quality healthcare services and motivated to work as part of a small established team to tackle the varied workload together.

Some of the main duties of the role include: Filing, Coding, Patient Workflow and Contact, Providing Support to the Patient Services Reception Team as required.

About us

We are a medium sized practice with around 8,150 patients across a wide area. We have an established full complement of doctors and nurses as well as a new look senior management team who are on hand to support our team of Patient Services Advisors, Medical Secretaries.

As a surgery located in the heart of Brighouse, we are committed to the well-being of our patients and staff, welcoming new ideas to improve patient care.

Date posted

07 November 2024

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A0579-24-0014

Job locations

Church Lane

Brighouse

West Yorkshire

HD6 1AT


Job description

Job responsibilities

The successful applicant will be expected to undertake all the normal duties and responsibilities associated with working within the administration department of the surgery.

Duties include but are not limited to:

Document Workflow and Management (Scanning, Filing, Clinical Coding)

Answering General Enquires

Accessing, Recording and Updating Patient Records

Maintenance of Paper and Electronic Medical Records.

Providing Support when required to the Reception Team

Provide Flexible Sickness or Holiday Cover as required.

** In addition to the duties above, further training will be provided where necessary to cover Referrals, Medical Reports & Summarising should it be required.

Job description

Job responsibilities

The successful applicant will be expected to undertake all the normal duties and responsibilities associated with working within the administration department of the surgery.

Duties include but are not limited to:

Document Workflow and Management (Scanning, Filing, Clinical Coding)

Answering General Enquires

Accessing, Recording and Updating Patient Records

Maintenance of Paper and Electronic Medical Records.

Providing Support when required to the Reception Team

Provide Flexible Sickness or Holiday Cover as required.

** In addition to the duties above, further training will be provided where necessary to cover Referrals, Medical Reports & Summarising should it be required.

Person Specification

Experience

Essential

  • Experience of working within a busy administrative environment
  • Excellent Communication Skills (Written and Oral)
  • Strong IT Skills
  • Excellent Telephone Manner
  • Competent in Office and Outlook
  • Effective Time Management
  • Ability to work as a team member and solo
  • Good Interpersonal Skills
  • Motivated
  • Keen to Learn and Improve on existing skillset

Desirable

  • Experience of working within General Practice
  • Experience of working within GP Practice, Administration Department
Person Specification

Experience

Essential

  • Experience of working within a busy administrative environment
  • Excellent Communication Skills (Written and Oral)
  • Strong IT Skills
  • Excellent Telephone Manner
  • Competent in Office and Outlook
  • Effective Time Management
  • Ability to work as a team member and solo
  • Good Interpersonal Skills
  • Motivated
  • Keen to Learn and Improve on existing skillset

Desirable

  • Experience of working within General Practice
  • Experience of working within GP Practice, Administration Department

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Rydings Hall Surgery

Address

Church Lane

Brighouse

West Yorkshire

HD6 1AT


Employer's website

https://www.rydingshallsurgery.org.uk (Opens in a new tab)

Employer details

Employer name

Rydings Hall Surgery

Address

Church Lane

Brighouse

West Yorkshire

HD6 1AT


Employer's website

https://www.rydingshallsurgery.org.uk (Opens in a new tab)

For questions about the job, contact:

Operations Manager

Simon Hicks

simon.hicks4@nhs.net

Date posted

07 November 2024

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A0579-24-0014

Job locations

Church Lane

Brighouse

West Yorkshire

HD6 1AT


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