Job responsibilities
Audit and risk stratification
Participate in
audit activities to optimise medicines safety and the use of prescribing
resource
Feedback results
of clinical audit activities in areas agreed with GP practice and PCN teams
Make
recommendations based on the outcomes of audit and shared learning activities
Operational Performance
Work
collaboratively to help develop and promote a positive working culture,
including involvement in developing, improving, and promoting the pharmacy
service
Ensure
adherence to efficient administrative processes within the pharmacy service
Personal Contribution
Maintain
productive relationships encouraging the giving and receiving of regular
feedback to create and maintain a culture of constantly seeking to refine and
improve the service and learn together
Engagement
with patients, internal and external stakeholders
Engage
with users of the service to understand peoples experience of the service and
to measure levels of satisfaction
Responsibility
for maintaining a record of own personal and/or professional development
Responsibility
for own development, learning and performance and demonstrating skills and
activities to others who are undertaking similar work
Quality
Effectively
manage own time, workload, and resources
Support
training and development of administrative staff to support pharmacy service in
line with protocols and procedures
Work
within risk management and health and safety policies and procedures within GP
practices and other providers
Adhere
to a robust process for recording learning events, complaints, accidents, and
significant events
To
provide support to assist with the development and management of any changes or
new processes and systems that need implementing.
To
carry out any other appropriate duties as determined by the organisation.
Confidentiality
Under the Data Protection Act 2018 (alongside
the EU General Data Protection Regulations) the post holder must maintain the
confidentiality of information about patients and staff. The work is of a
confidential nature and information gained must not be communicated to other
persons except in the recognised course of duty. Unauthorised disclosure of
confidential information will result in disciplinary action and may lead to
your dismissal.
While seeking treatment, patients entrust us
with, or allow us to gather sensitive information in relation to their health
and other matters. They do so in confidence and have the right to expect that
staff will respect their privacy and act appropriately.
In the performance of the duties outlined in
this job description, the post-holder may have access to confidential
information relating to patients and their carers, practice staff and other
healthcare workers. They may also have access to information relating to the
practice as a business organisation. All such information from any source is to
be regarded as strictly confidential.
Information relating to patients, carers,
colleagues, other healthcare workers or the business of the practice may only
be divulged to authorised persons in accordance with the PCNs practices
policies and procedures relating to confidentiality and the protection of
personal and sensitive data.
Equality and Diversity
The post-holder will support the equality,
diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the importance of peoples
rights, interpreting them in a way that is consistent with the organisations
procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of
patients, carers and colleagues
Behaving in a manner which is welcoming to and of the
individual, is non-judgmental and respects their circumstances, feelings
priorities and rights
Health & Safety
Employees must be aware of the
responsibilities placed on them under the Health and Safety at Work Act (1974)
to ensure that the agreed procedures are carried out to maintain a safe
environment for patients, visitors and staff, including infection prevention
and control.
Infection Prevention and Control
It is the responsibility of all members of staff to provide
a high standard of care to patients they are involved with. This includes good
infection prevention practice.
All staff have a responsibility to comply with Infection
Prevention and Control policies and procedures, this includes:
Completing mandatory infection prevention training.
Challenging poor infection prevention and control
practices.
Ensuring their own compliance with the PCN practices
Infection Prevention and Control policy and procedures for example, standard
precautions, hand hygiene, prevention & management of inoculation incidents
Safeguarding
To be fully aware of and understand the
duties and responsibilities arising from the Childrens Act 2004 and Working
Together in relation to child protection and safeguarding children and young
people as this applies to the workers role within the organisation.
To also be fully aware of the principles of
safeguarding as they apply to vulnerable adults in relation to the workers
role, which will include recognising the types and signs of abuse and neglect
and ensuring that the Clinical Director is made aware and kept fully informed
of any concerns which the worker may have in relation to safeguarding adults
and/or child protection.
Everyone within the organisation has a
responsibility for, and is committed to, safeguarding and promoting the welfare
of vulnerable adults, children and young people and for ensuring that they are
protected from harm.
Rehabilitation of Offenders Act
This post is subject to the Rehabilitation of
Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a
submission for Disclosure to be made to the Disclosure and Barring Service
(formerly known as CRB) to check for any previous criminal convictions.
Special Working conditions
To be prepared to work flexibly, including evenings and
weekends if required.
The post holder may be required to visit patients in
their own home.
Flexibility
This job description is not intended to be
exhaustive. The post-holder will be expected to adopt a flexible attitude
towards the duties outlined which may be subject to amendment at any time in
line with the needs of the organisation.
The post holder may
be required to fulfil other duties, as agreed with the Clinical Director, to
meet the needs of the organisation. This could involve travel to other sites
within the organisation
