Health Care Assistant

Job description

Job responsibilities

To support the practice nursing team in the delivery of nursing services, working as part of the practice multidisciplinary team, delivering care within their scope of practice to the entitled patient population. The healthcare assistant will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education.

The following are the core responsibilities of the healthcare assistant. This list is not exhaustive and will be added to as progression and need arises. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload, staffing levels and training:

Undertake new patient health checks

Support the practice nurse with health promotion programmes

Carry out baseline observations such as pulse oximetry, blood pressure, temperature, pulse rate, recording findings accurately

Facilitate BP monitoring, advising patients accordingly

Undertake wound care, dressings and other clinical tasks as required

Support the practice nurses with the management of chronic disease clinics and Long Term Condition checks

Carry out BMI checks as directed

Act as a chaperone as required

Undertake venepuncture

Administer flu and other permissible vaccinations

Ear irrigation

Carry out ECGs as requested

Ensure specimens are recorded and ready for onward transportation

Provide support during minor operations as required

Ensure all clinical rooms are adequately stocked and prepared for each session

Ensure fridges are cleaned routinely in accordance with extant guidance

Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the practice IPC policy

Deliver opportunistic health promotion where appropriate

Undertake home visits to housebound patients for dressings, bloods and other assessments as appropriate

Ordering and restocking of clinical equipment and consumables

Working at all sites that make up Jubilee Park Medical Partnership

Attending Practice Learning Time and training sessions as required

Working collaboratively on PCN tasks were deemed appropriate by the practice and directed by the management team or partners

Any other reasonable requested task

In addition to the primary responsibilities, the healthcare assistant may be requested to:

Participate in practice audit as directed by the audit lead

Participate in local initiatives to enhance service delivery and patient care

Support and participate in shared learning within the practice

Complete opening and closing procedures in accordance with the duty rota

Person Specification

Experience

Essential

• Experience of working in a primary care environment
• Experience of working with the general public

Other requirements

Essential

• Flexibility to work outside of core office hours
• Disclosure Barring Service (DBS) check
• Occupational Health Clearance

Qualifications

Essential

• Healthcare Certificate qualification
• Phlebotomy certification
• Wound Management certification

Desirable

• Ear syringing certification

Skills

Essential

• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Effective time management (Planning & Organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Ability to follow clinical policy and procedure

Desirable

• Competent in the use of Office and Outlook
• Systmone user skills

Clinical Knowledge & Skills

Essential

• Phlebotomy
• Vital Signs Monitoring
• Wound Care
• Injections
• Basic Life Support

Desirable

• Health Promotion

Personal Qualities

Essential

• Polite and confident
• Flexible and cooperative
• Motivated
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure / in stressful situations
• Effectively able to communicate and understand the needs of the patient
• Commitment to ongoing professional development
• Effectively utilises resources
• Punctual and committed to supporting the team effort

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Park House Medical Centre

Address

61 Burton Road

Carlton

Nottingham

NG4 3DQ

Employer's website

https://www.thejubileepractice.co.uk/ (Opens in a new tab)