St Austell Healthcare

Health Care Assistant NVQ Level 3

The closing date is 10 September 2025

Job summary

St Austell Healthcare are seeking a Healthcare Assistant to work alongside our highly skilled multi-disciplinary team that includes Practice Nurses, Advanced Nurse Practitioners, Urgent Care Nurses, Paramedic/Urgent care Practitioners, Clinical Pharmacists, Physiotherapists and Mental Health Nurses. We are a busy practice that provides a service to approximately 38, 000 patients.

You will have good communication skills, demonstrating empathy and compassion whilst ensuring privacy, dignity and confidentiality at all times, be able to work under pressure, and work within a large team.

The post holder will provide clinical care as directed by the Lead Nurses. Working under the supervision of the Lead Nurses, responsibilities will vary, involving the implementation of clinical care packages, phlebotomy and assessment, treatment and the evaluation of patients care.

Main duties of the job

Clinical Skills

  • Undertake, record and follow guidelines for the tasks for which you have received appropriate training.
  • Undertake phlebotomy (venepuncture).
  • Urinalysis and preparation of specimens for investigation by the pathology laboratory.
  • Measuring and recording:
    • blood pressure
    • pulse rate and rhythm
    • temperature
    • height and weight
    • body mass index
    • peak flow

  • Perform ECGs and record results accurately,
  • Blood glucose monitoring.
  • Provide wound care, dressings, and suture/clip removal (as trained).
  • Support long-term condition management by performing routine checks (e.g. diabetes foot checks, spirometry if trained).
  • Give accurate and appropriate information to patients and groups within own competence.
  • Support clinicians in providing minor surgery.
  • Administer vaccinations and immunisations (following appropriate training and PGD/PSD protocols).

About us

St Austell Healthcare has 5 sites around St Austell and Mevagissey and there will be a requirement to move between sites. Hours to be arranged between 8.00 and and 8.00 pm Monday to Friday, with rota participation on a Saturday from 9am to 5pm .

Advantages include:

  • 6 weeks annual plus bank holidays per year (pro rata)
  • NHS pension scheme membership
  • Salary sacrifice electric car and bike schemes
  • Free staff wellbeing support

Details

Date posted

20 August 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A0543-25-0006

Job locations

1 Wheal Northey

St Austell

Cornwall

PL25 3EF


Job description

Job responsibilities

Clinical Skills

  • Undertake, record and follow guidelines for the tasks for which you have received appropriate training.
  • Undertake phlebotomy (venepuncture).
  • Urinalysis and preparation of specimens for investigation by the pathology laboratory.
  • Measuring and recording:
    • blood pressure
    • pulse rate and rhythm
    • temperature
    • height and weight
    • body mass index
    • peak flow

  • Perform ECGs and record results accurately,
  • Blood glucose monitoring.
  • Provide wound care, dressings, and suture/clip removal (as trained).
  • Support long-term condition management by performing routine checks (e.g. diabetes foot checks, spirometry if trained).
  • Give accurate and appropriate information to patients and groups within own competence.
  • Support clinicians in providing minor surgery.
  • Administer vaccinations and immunisations (following appropriate training and PGD/PSD protocols).

Administrative Duties

  • Plan, develop and implement ways of raising and promoting awareness of health and well-being, keeping records of what has been done.
  • Provide support and encouragement to patients to self-manage their conditions as appropriate.
  • Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems and Read codes.
  • Prepare and maintain environments and equipment before, during and after patient care interventions.
  • Support infection prevention and control, including stock rotation and equipment cleaning.
  • Ensure GPs rooms and clinical treatment rooms are clean, well-stocked, and carry out stock date check duties.
  • Establish and maintain communication with a range of people on a range of matters in a form that is appropriate to them and the situation.
  • Monitor and maintain health, safety and security of self and others.
  • Contribute to the improvement of services.
  • Maintain quality in own work and encourage others to do the same.
  • Support equality and value diversity, identifying when own or others behaviour undermines equality and diversity.

  • Plan, develop, implement and assess approaches to promote health and well-being.
  • Recognise and report situations where there might be a need for protection.
  • Ophthalmology clinic HCA cover as and when needed.

Job description

Job responsibilities

Clinical Skills

  • Undertake, record and follow guidelines for the tasks for which you have received appropriate training.
  • Undertake phlebotomy (venepuncture).
  • Urinalysis and preparation of specimens for investigation by the pathology laboratory.
  • Measuring and recording:
    • blood pressure
    • pulse rate and rhythm
    • temperature
    • height and weight
    • body mass index
    • peak flow

  • Perform ECGs and record results accurately,
  • Blood glucose monitoring.
  • Provide wound care, dressings, and suture/clip removal (as trained).
  • Support long-term condition management by performing routine checks (e.g. diabetes foot checks, spirometry if trained).
  • Give accurate and appropriate information to patients and groups within own competence.
  • Support clinicians in providing minor surgery.
  • Administer vaccinations and immunisations (following appropriate training and PGD/PSD protocols).

Administrative Duties

  • Plan, develop and implement ways of raising and promoting awareness of health and well-being, keeping records of what has been done.
  • Provide support and encouragement to patients to self-manage their conditions as appropriate.
  • Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems and Read codes.
  • Prepare and maintain environments and equipment before, during and after patient care interventions.
  • Support infection prevention and control, including stock rotation and equipment cleaning.
  • Ensure GPs rooms and clinical treatment rooms are clean, well-stocked, and carry out stock date check duties.
  • Establish and maintain communication with a range of people on a range of matters in a form that is appropriate to them and the situation.
  • Monitor and maintain health, safety and security of self and others.
  • Contribute to the improvement of services.
  • Maintain quality in own work and encourage others to do the same.
  • Support equality and value diversity, identifying when own or others behaviour undermines equality and diversity.

  • Plan, develop, implement and assess approaches to promote health and well-being.
  • Recognise and report situations where there might be a need for protection.
  • Ophthalmology clinic HCA cover as and when needed.

Person Specification

Qualifications

Essential

  • General education (3 GCSE's) to grade C or above
  • NVQ Level 3 in Health and Social Care (or equivalent)

Desirable

  • Previous experience in General Practice.

Experience

Essential

  • Experience working in a healthcare setting.

Desirable

  • Knowledge of SystmOne

Other Skills

Essential

  • Practical and intellectual skills:
  • Demonstrates self-awareness, i.e. strengths and weaknesses, personal qualities and skills.
  • Able to communicate routine information that requires tact and persuasive skills, or where there may be barriers to understanding.
  • Standard keyboard skills
  • Planning and organisational skills:
  • Able to organise own time and workload, and cope with occasional last-minute changes
  • Training and education:
  • Willingness to undergo education/ training for both practice and service needs.
  • Willingness to work towards professional and performance objectives.
  • Disposition/ personal:
  • Demonstrates motivation, reliability and commitment to team working and the development of others.
  • Flexibility, commitment and adaptability.
  • Demonstrates an ability to value the opinions of others
  • Physical effort/ skills:
  • Ability to work within manual-handing policy.
  • Ability to handle simple medical equipment and undertake phlebotomy (dexterity and manipulation skills)
  • Mental and emotional effort:
  • Ability to deal with occasional exposure to distressing circumstances or emotional events
  • Ability to cope with occasional exposure to aggressive behaviour
Person Specification

Qualifications

Essential

  • General education (3 GCSE's) to grade C or above
  • NVQ Level 3 in Health and Social Care (or equivalent)

Desirable

  • Previous experience in General Practice.

Experience

Essential

  • Experience working in a healthcare setting.

Desirable

  • Knowledge of SystmOne

Other Skills

Essential

  • Practical and intellectual skills:
  • Demonstrates self-awareness, i.e. strengths and weaknesses, personal qualities and skills.
  • Able to communicate routine information that requires tact and persuasive skills, or where there may be barriers to understanding.
  • Standard keyboard skills
  • Planning and organisational skills:
  • Able to organise own time and workload, and cope with occasional last-minute changes
  • Training and education:
  • Willingness to undergo education/ training for both practice and service needs.
  • Willingness to work towards professional and performance objectives.
  • Disposition/ personal:
  • Demonstrates motivation, reliability and commitment to team working and the development of others.
  • Flexibility, commitment and adaptability.
  • Demonstrates an ability to value the opinions of others
  • Physical effort/ skills:
  • Ability to work within manual-handing policy.
  • Ability to handle simple medical equipment and undertake phlebotomy (dexterity and manipulation skills)
  • Mental and emotional effort:
  • Ability to deal with occasional exposure to distressing circumstances or emotional events
  • Ability to cope with occasional exposure to aggressive behaviour

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Austell Healthcare

Address

1 Wheal Northey

St Austell

Cornwall

PL25 3EF


Employer's website

https://www.staustellhealthcare.co.uk/ (Opens in a new tab)

Employer details

Employer name

St Austell Healthcare

Address

1 Wheal Northey

St Austell

Cornwall

PL25 3EF


Employer's website

https://www.staustellhealthcare.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR

hr.sahc@nhs.net

01726626857

Details

Date posted

20 August 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A0543-25-0006

Job locations

1 Wheal Northey

St Austell

Cornwall

PL25 3EF


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