Job summary
Clinical Pharmacy Technician in General Practice is part of an exciting
programme of transformation to develop a new model of care which addresses our
ambition to deliver a person-centred co-ordinated care.
The Pharmacy Technician in
General Practice model is supported by the direction of national policy
including the Five Year Forward View and GP Forward View where there is a need
to better utilise the role of pharmacy within primary care to pro-actively help
patients stay safe and well and out of hospital as well as helping to reduce
the demands on general practice
Main duties of the job
The role will include delivering effective medicines management and medicines optimisation, improving patient care and being part of a multidisciplinary team whilst working within the strategic objectives of Hillview Family Practice.
The post holder will help patients to get the best from their medicines
through effective medicines reconciliation after discharge and on other
transfers of care, medication use reviews, identification of patients suitable
for electronic repeat dispensing, promotion of online ordering, providing
assurance of monitoring of high risk drugs, and handling of prescription
queries within the areas of competence.
Primary care experience would be an advantage however is not essential. You should hold a BTEC / NVQ level 3 qualification in pharmaceutical sciences and be registered with the General Pharmaceutical Council. If you have not already enrolled, you should be willing to enrol on the CPPE Primary Care Pharmacy Education Pathway.
Excellent communication, interpersonal skills and experience as a leader are essential plus being able to work as part of the practice team as well as autonomously.
About us
We believe small is beautiful and feel we have made a success of the small practice where continuity of care, flexibility, team working and compassion enable great patient care and an excellent clinical experience.
Our Clinical team comprises of 4 Partners, 3 Nurses, 1 HCA, Part time Pharmacist, Part time Physiotherapist, Full time Paramedic
Job description
Job responsibilities
To
support in the management of the repeat prescribing process, helping to manage
repeat prescription requests, resolving queries where possible and producing
prescriptions for clinical review and signature. To ensure patients have
appropriate monitoring tests in place when required.
•
To undertake medicines reconciliation of hospital letters and discharge
summaries in line with local protocols and within competency levels.
- Undertake
medication use reviews
- Day
to day handling of prescription queries within area of own competence
- Provide
technical and administration support to clinical workforce and practice
administration team (including prescription clerks)
•
To promote and implement electronic repeat dispensing in appropriate patients;
to promote online ordering of prescriptions.
•
To work alongside the PCN clinical pharmacists to deliver certain aspects of
the PCN Direct Enhanced Service (DES), e.g. structured medication reviews
(SMRs).
•
To undertake medication audits in priority areas, such as QOF, NICE guidance,
and other agreed target areas, feeding your findings back to the network teams
and implementing actions as appropriate.
•
Provide independent information to patients with regard to medicines and
prescribing changes, initiating further support from other healthcare
professionals where appropriate.
•
To take a proactive approach in the safe handling of prescriptions.
- Undertake
training and development, to ensure the required knowledge and skills for
practice-based work.
- Support
self-care agenda through patient education on the importance of compliance
and adherence to medication regimen and further provide holistic advice to
manage patient health and well-being
Develop
and maintain key working relationships with:
•
PCN Pharmacists
•
Practice GPs, Practice Nurses and Healthcare Assistants
•
Patients and Carers where appropriate
•
Practice Management, Reception and other Administrative staff
•
Community Nurses and other allied health professionals
•
Community Pharmacists and support staff
Job description
Job responsibilities
To
support in the management of the repeat prescribing process, helping to manage
repeat prescription requests, resolving queries where possible and producing
prescriptions for clinical review and signature. To ensure patients have
appropriate monitoring tests in place when required.
•
To undertake medicines reconciliation of hospital letters and discharge
summaries in line with local protocols and within competency levels.
- Undertake
medication use reviews
- Day
to day handling of prescription queries within area of own competence
- Provide
technical and administration support to clinical workforce and practice
administration team (including prescription clerks)
•
To promote and implement electronic repeat dispensing in appropriate patients;
to promote online ordering of prescriptions.
•
To work alongside the PCN clinical pharmacists to deliver certain aspects of
the PCN Direct Enhanced Service (DES), e.g. structured medication reviews
(SMRs).
•
To undertake medication audits in priority areas, such as QOF, NICE guidance,
and other agreed target areas, feeding your findings back to the network teams
and implementing actions as appropriate.
•
Provide independent information to patients with regard to medicines and
prescribing changes, initiating further support from other healthcare
professionals where appropriate.
•
To take a proactive approach in the safe handling of prescriptions.
- Undertake
training and development, to ensure the required knowledge and skills for
practice-based work.
- Support
self-care agenda through patient education on the importance of compliance
and adherence to medication regimen and further provide holistic advice to
manage patient health and well-being
Develop
and maintain key working relationships with:
•
PCN Pharmacists
•
Practice GPs, Practice Nurses and Healthcare Assistants
•
Patients and Carers where appropriate
•
Practice Management, Reception and other Administrative staff
•
Community Nurses and other allied health professionals
•
Community Pharmacists and support staff
Person Specification
Experience
Essential
- working autonomously and/or as a part of a team
- Dealing with the public / patients
Desirable
- Previous primary care experience
- Previous work in a multi-disciplinary team
Qualifications
Essential
- Registration with the General Pharmaceutical Council
- NVQ level 3 in pharmacy services or equivalent
- Evidence of commitment to continuing professional development.
- Centre for Pharmacy Postgraduate Education (CPPE) primary care Pharmacy Education Pathway (or working towards or willing to enrol and work towards)
Skills and Knowledge
Essential
- 1 Excellent verbal and written communication skills
- 2 Good interpersonal skills
- 3 Excellent leadership skills
- 4 An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing
- 5 Good clinical pharmacy knowledge including terminology
- 6 Self-motivated and able to work on own initiative with the ability to prioritise workload and exercise good time management skills
- 7 Proven track record of team-working
- 8 Ability to respond to change and adapt accordingly
- 9 An understanding, acceptance and adherence to the need for strict confidentiality
- 10 Able to work under pressure.
- 11 Hard working, adaptable, reliable, honest, pleasant and approachable
- 12 Able to work autonomously with minimal supervision
- 13Clean driving licence
Desirable
- 1 Good influencing and negotiating skills
- 2 Good presentation skills
- 3 Aware of current issues in medicines optimisation
- 4 Knowledge (theoretical +/or practical) of PCNs, GP practices and
- evidence based medicine
- 5 IT skills with EMIS Web clinical system.
Person Specification
Experience
Essential
- working autonomously and/or as a part of a team
- Dealing with the public / patients
Desirable
- Previous primary care experience
- Previous work in a multi-disciplinary team
Qualifications
Essential
- Registration with the General Pharmaceutical Council
- NVQ level 3 in pharmacy services or equivalent
- Evidence of commitment to continuing professional development.
- Centre for Pharmacy Postgraduate Education (CPPE) primary care Pharmacy Education Pathway (or working towards or willing to enrol and work towards)
Skills and Knowledge
Essential
- 1 Excellent verbal and written communication skills
- 2 Good interpersonal skills
- 3 Excellent leadership skills
- 4 An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing
- 5 Good clinical pharmacy knowledge including terminology
- 6 Self-motivated and able to work on own initiative with the ability to prioritise workload and exercise good time management skills
- 7 Proven track record of team-working
- 8 Ability to respond to change and adapt accordingly
- 9 An understanding, acceptance and adherence to the need for strict confidentiality
- 10 Able to work under pressure.
- 11 Hard working, adaptable, reliable, honest, pleasant and approachable
- 12 Able to work autonomously with minimal supervision
- 13Clean driving licence
Desirable
- 1 Good influencing and negotiating skills
- 2 Good presentation skills
- 3 Aware of current issues in medicines optimisation
- 4 Knowledge (theoretical +/or practical) of PCNs, GP practices and
- evidence based medicine
- 5 IT skills with EMIS Web clinical system.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).