Job responsibilities
Job responsibilities
To support, train and oversee the administrative
staff involved in the preparation of repeat prescriptions and to participate in
the daily preparation of repeat prescriptions to ensure high quality, safe and
timely repeat prescribing
To support the administration staff with
medicines reconciliation in accordance with practice protocols and to update
patients medical records / prescribing accordingly
To support the achievement of the practices
prescribing Quality and Outcomes Framework targets and any other locally agreed
schemes in which the Practice participates
To contribute to the review and development of
repeat prescribing protocols /Standard Operating Procedures to improve the
efficiency and effectiveness of repeat prescribing systems
To provide advice to GPs, staff and patients in
changes to prescribing to support the improvement of prescribing safety,
quality and cost effectiveness
To participate in medication audits
To assist in the appropriate monitoring and
management of prescribing the budgets and incentive schemes and to liaise with
the medicines management team at the local Integrated Care Board.
To prepare evidence based resources and
information to support the implementation of rational cost-effective
prescribing
To support the Practice Clinical Pharmacist to
provide medication reviews, patient information leaflets, medicine awareness
To take a proactive approach to the safe
handling of prescriptions, including assessment of risk and making
recommendations for improvement
To respond to medication queries from patients
and staff in a professional manner referring to the most appropriate clinician
in accordance with practice protocols
To advise on the sourcing and safe management of
medicines as appropriate
To assist in the submission of claims for
personally administered drugs as required
To assist in the control of medicines stocks
within the practice and to advise on the safe and secure handling of controlled
drugs and other medicines, ensuring compliance with medicines legislation
To help plan, develop and support the
introduction of new working processes within the practice to optimise the
quality of prescribing
Responsibility for
administration
Other duties and responsibilities to be undertaken may
include any or all of the items in the following list:
Taking messages and passing on information as
appropriate
Computer data entry/data allocation and
collation, processing and recording information in accordance with practice
procedures
Initiating contact with and responding to
requests from patients, other team members and associated healthcare
professionals and providers
Helping to keep all practice areas tidy and free
from obstructions and clutter
Helping to maintain a positive, patient focussed
culture
Helping to maintain a positive, supportive
culture across the whole of the practice team
Any other duties commensurate with this position
Duties will vary from time to time under the direction of
the Partners / Business Partner and clinical pharmacist dependent on current
and evolving practice workload and staffing levels.
Staff management
To provide supervision, training and
professional leadership to the practice administrative staff as required.
Patient services
To provide medication review services to
patients via clinics in the practice, domiciliary visits and in residential and
nursing homes, and to deliver pharmaceutical care plans that maximise
cost-effective prescribing and improve the quality of patient care.
To present at patient group meetings or other
appropriate events to give advice on the appropriate use of medicines.
To produce patient information leaflets and
posters and run medicine awareness projects throughout the year.
Assist Partners with the monitoring and
management of their prescribing budgets as appropriate.
To prepare evidence based resources and
information to support the clinicians and all other relevant health
professionals in the implementation of rational cost-effective prescribing.
To assist in planning, development and support
the introduction of new working processes within the practice to optimise the
quality of prescribing.
Communication
The post-holder should recognize the importance of effective
communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognize peoples needs for alternative methods
of communication and respond accordingly.
Confidentiality
In the course of seeking treatment, patients
entrust us with, or allow us to gather, sensitive information in relation to
their health and other matters. They do so in confidence and have the right to
expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in
this job description, the post-holder may have access to confidential
information relating to patients and their carers, practice staff and other
healthcare workers. They may also have access to information relating to the
practice as a business organisation. All such information from any source is to
be regarded as strictly confidential
Information relating to patients, carers,
colleagues, other healthcare workers or the business of the practice may only
be divulged to authorised persons in accordance with the practice policies and
procedures relating to confidentiality and the protection of personal and
sensitive data
Health & safety
The post-holder will implement and assist the practice on a
full range of promotion and management their own and others health and safety
and infection control as defined in the practice Health & Safety policy,
the practice Health & Safety manual, and the practice Infection Control
policy and published procedures. This will include (but will not be limited
to):
Using personal security systems within the
workplace according to practice guidelines
Awareness of national standards of infection
control and cleanliness and regulatory / contractual / professional requirements,
and good practice guidelines
Correct use of Personal Protective Equipment
(PPE)
Use and monitoring of the correct use of
Standard operating Procedures for cleaning and infection control
Responsible for correct hand hygiene of self
Making effective use of training to update
knowledge own skills and knowledge, and support the lead clinician to initiate
and manage the training of others across the full range of infection control
and patient processes
Safe management of sharps procedures including
training, use, storage and disposal
Using appropriate infection control procedures,
maintaining own work areas in a tidy, clean and sterile, and safe way, free
from hazards. Initiation of remedial / corrective action where needed or
escalation to responsible management
Actively identifying, reporting, and correction
of health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general / patient
areas generally clean, sterile, identifying issues and hazards / risks in
relation to other work areas within the business, and assuming responsibility
in the maintenance of general standards of cleanliness across the business in
consultation (where appropriate) with other sector managers
Undertaking periodic infection control training
(minimum annually)
Correct cleaning of equipment used for near
patient testing such as blood glucose monitoring equipment and smokelysers,
using manufacturers instructions as appropriate
Personal/Professional development
The post-holder will participate in any training programme
implemented by the practice as part of this employment, such training to
include:
Participation in an annual individual
performance review, including taking responsibility for maintaining a record of
own personal and/or professional development
Taking responsibility for own development,
learning and performance and demonstrating skills and activities to others who
are undertaking similar work
Quality
The post-holder will strive to maintain quality within the
practice, and will:
Alert other team members to issues of quality
and risk
Assess own performance and take accountability
for own actions, either directly or under supervision
Contribute to the effectiveness of the team by
reflecting on own and team activities and making suggestions on ways to improve
and enhance the teams performance
Work effectively with individuals in other
agencies to meet patients needs
Effectively manage own time, workload and
resources
Communication
The post-holder should recognize the importance of effective
communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognize peoples needs for alternative methods
of communication and respond accordingly
Contribution to the Implementation of Services
The post-holder will:
Apply practice policies, standards and guidance
Discuss with other members of the team how the
policies, standards and guidelines will affect own work
Participate in audit where appropriate.